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February 2024 by Miesha Coley
I have visited this shop 2 times and every time my service was great. I was able to get in and out in a timely manner. The staff was friendly and patient with. The manager Charles was very helpful in giving me insight on my car and offered other services in which I didn’t even know I needed! I will be retuning.
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February 2024 by Benjamin Kayede
It didn't take much time to get my car done
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February 2024 by Ferooza Zeba
Great, timely, respectful, knowledgeable crew! Am very happy to have gone to that location. Thank you so much for your help and service. It will be my permanent car care center
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January 2024 by Marilyn W.
Excellent Service Professional friendly staff Service was very fast and efficient Will definitely get my future oil changes done here
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December 2023 by Aaron M.
I am going to break down my review in to 3 sections. Customer Service, Expertise, Responsibility A bit of backstory for context. Encounter 1: I had fluid leaking in my drive way. My car eventually displayed the engine overheat warning. Brought it to Jiffy Lube to be looked at. They indicated that they would evaluate and after evaluation, they determined that it was bad thermostat. They replaced and I even had them perform an oil change as I was scheduled to be out of town. They said I was to expect a bit of run off. Encounter 2: 1 DAY LATER Fluid was yet again in my driveway. I returned and they indicated they would evaluate. They said they'd repair but I had to come back to speak with person who performed the work as he had the expertise. Encounter 3: I CAME BACK The tech wasn't there, even though I was told to come back when he said he would be. Encounter 4: I Returned again The technician looked at the vehicle and stated that my entire coolant reservoir and hoses had to be replaced. I allowed them to do the work, and this was on the day in which I was supposed to be out of town. I missed my engagement. Encounter 5: IT STILL LEAKS I came back and they looked and said it could be one other thing, but they didn't have the capability of fixing it. So they filled my car full of fluid, that would eventually leak out and I left. This was after they charged me more than $1,000 and still didn't fix it. So... Customer Service: They seem like a nice group of men. Their mothers would be proud. Expertise: (DELETED COMMENT) Corporate Responsibility: Zero. Accountability: Zero. (DELETED COMMENT) (DELETED COMMENT) BTW: Everyone who I told the story all gave me the same response: "Why in the world would you go to Jiffy Lube for anything? Everyone knows not to go to Jiffy Lube." UPDATE: I decided to delete certain comments as it was beneath me and may disparage the employees which is not my intent. For that I apologize. Again, customer service, great. I was contacted this morning to get more detail about my encounter, but I need it to be clear that there needs to be better communication from CORPORATE and responsibility from CORPORATE to reach back out to those that reach out to them. Jiffy Lube is NOT a body shop nor can they fix everything. It was an expensive lesson on my part and regrettably my comments don't help the issue.
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December 2023 by Greg Besaw
Great experience, did a no-appointment tire rotation and the whole team was extremely professional and courteous. Just a few minutes work, a fair price, and back on the road!
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November 2023 by Natalia Gray
This was the fastest oil change I’ve ever received. The workers were extremely polite, and I’ve always experienced this type of customer service every time I go to this jiffy lube. Always pleased with their service, which is why I continue to come back.Service: Oil change
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November 2023 by Brian D
The staff is extremely professional and positive. We have always had great experiences bringing our cars here for oil changes.
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October 2023 by Mieko Preston
Very welcoming, lots of smiles and laughter despite the necessary waiting. The entire crew was very attentive and patient in their explanations. At no point did I feel like they trying to “get one over” the client and I appreciated their willingness to answer my numerous questions. Highly recommend and I intend to return. Thanks guys!Services: Air & cabin filter replacement
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September 2023 by M parkle
I was in need of a tire repair. It turned out I had a screw in the side wall it was unepairanble. The staff were very nice and although they didn't have the type of to fit my car it was ordered and I came back the next day to have it installed. My experience was pretty seamless. I am happy with the service I received. Thank you all.Service: Tires
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September 2023 by Christina Thomas
Mike and his team were very professional and quick. Came for a signature oil change haven't been to a Jiffy lube in years. Definitely will return.
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September 2023 by Krisjand Rothweiler
Great visit for vehicle services the staff is professional and courteous, the service was fast and thorough. I’ll happy continue going here for my vehicle maintenance.Services: General repairs & maintenance
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September 2023 by Wheeler Manning
Outstanding experience! I brought in my older vehicle to have the front suspension serviced. The facility was well organized. The Team was thorough, highly professional and completed the service in quick fashion. Thanks for the great customer service.
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September 2023 by Cynthia Thomas
On my way home, when, what!!!, a flat tire. The staff were closing up it was 7:15pm. These men are angels sent from God. They fixed my tire, staying beyond closing time. What dedication and the pride they show in the work they do. Jiffy Lube, Sam, Terrance, Jackson, Sal and Byrd are truly an asset to your success. They are keepers!!!.
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September 2023 by Jon
Great team and very fast work. I tend to worry about the quick change places but this crew was knowledgeable, fast, and paid careful attention to detail. I 100% will be coming back.