-
January 2024 by Carolina Euell
Carlos was extremely helpful! I was very impressed how professional and helpful the team was. I don’t know much about cars but Carlos took his time explaining what was wrong with my vehicle. They were honest and timely! I recommend this location 100%!
-
January 2024 by Dale Chung
Went in to get a tire patched up after running over a screw. The gentleman at the counter took a look at it and said I would need to get a new tire as the puncture was too close to the sidewall. He then tried to show me that the tire was punctured in another spot, but that was just gravel wedged in the tread. I understand that some places won’t do a patch in certain areas and this guy was nice enough, but I’m leery of anyone that can’t tell the difference between a rock and a screw. I took my vehicle down the road to J.C. and they patched my tire up in 15 minutes.
-
January 2024 by Thomas C
Simply cannot say enough good things about the service here. Employees were polite, attentive, and went out of their way to help me in an emergency. Will use them again in the future.
-
December 2023 by Gloria's Mom
Keith, the manager, is the ideal person to work with. I don't know about that other guy (who didn't greet me, follow up with me, and asked me to go back outside for him to attain info that he could get once he got in the car). Both times I went I had great experiences because of Keith.
-
December 2023 by Coffie on the Court
This place is trash! A friend went there with a screw in the tread. They tried to say it was in the sidewall so a new tire was needed. Then tried to say since the vehicle was AWD they needed two tires. GTFOH.
-
November 2023 by Asa Cannon
This place helped me when i needed it the most. Nothing like a well placed tire shop but couple that with great service and u really find a place that’ll turn a bad day good! Super quick service thanks to the guys in the shop, only an hour and i was back on the road. Kudos for taking pride in what you do!
-
November 2023 by Harsimran S.
great friendly staff and quick service. made honest recommendation. Will continue to come here for maintenance needs.
-
November 2023 by Jeff V.
great service here. Got in quickly for a slow leak and rolled out in an hour! Very reasonable.
-
October 2023 by Veronica Stroman
This store is very clean, and customer friendly. I had an appointment at another location at 8:00 am, which I arrived at 7:45am..at 8:27am no one had arrived..I decided to call this location and the Clerk..DC, let me know I could come here for my oil change.The mechanic Lewis was very helpful in letting me know about additional work needed on my car wheels. Jim was very helpful with making sure my appointment for Monday went smoothly, as well as the Mechanic Robert .I would like to give this store 20 stars for their professional help..and this will be my store to go to for all services on my car.
-
October 2023 by Dimitri Gerondidakis
Very fast service, good pricing, and friendly staff. Especially the manager, I think his name is Dwayne. He took time in what appeared to be a really hectic day, to explain everything to me…twice. I am far from being someone who works on cars, so he really had to break it down for me which I’ve never gotten at a mechanics shop. I will be returning here for work on my car even though I live in Rockville. I probably pass 10 Just Tires to get here, doesn’t matter, I’d pass 10 more. Once I find honest service, I stick with it!
-
October 2023 by Molly Carpenter
Great, honest service! Came in for an oil change, but ended up needing tires. Great prices and great service. I will be coming back to this location.
-
October 2023 by J. Ferguson
Came in for walk in appointment. They were able to accommodate me. Dewayne made sure I was taken care of despite things being out of his control.
-
October 2023 by Nycolle Alves
Good service! They solved my problem and showed me other problems that I didn’t know existed on my car.
-
October 2023 by Lily S.
I came in here with what turned out to be an incredibly simple tire pressure problem, which leads me to seriously question the competency of the staff. I ended up here after visiting the air pump at the Exxon gas station down the road after the one next door at Shell wouldn't accept a CC. My pressure light was on and the air pump was telling me that one tire was super low (19 psi vs 32). There was no pressure gauge, just a screen, and the pressure wouldn't hold in that tire so off to Just Tires I went. First, they couldn't locate my tire lock. After having a small heart attack, I was able to pull it out of the glove compartment where it's always been. Except of course when i travel to Baltimore, at which point it lives in my purse. I digress. After 20 min or so, the teenage looking tech came out to basically ask me why I thought there was an issue w the tire since he couldn't find anything wrong. I explained the above and asked if he checked the other tires, which led to an awkward staring contest. Eventually he said he'd go back and check. He couldn't find anything and suggested that the warning light was on in error and the dealership would have to reset it. I took the car to the dealership the next day-- they said all the tires were pretty low (so either the gas station pump doesn't work.... and Just Tires didn't actually check anything?). I don't know. But it's been two weeks and I've had no issues. Not sure what the problem was but I won't be returning here.
-
October 2023 by Sabrina J.
I drive a lot and have had to replace and repair tires. They have been able to assist me on the same day at a decent price. The team is friendly.