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March 2024 by Sade Whitmore
I ordered the chicken tenders combo at the drive thru today. The chicken tenders were hard and the meat was dry. It seems like the tenders had been sitting out for hours. The positive side is that the cashier was extremely nice. I don’t normally eat at KFC. I certainly will not be back due to the terrible food quality.
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March 2024 by C B
Good service and great hot ? food ?Parking: Plentiful
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March 2024 by Jessica Thach
This place should be shut down bc obviously whoever the franchise owner is, doesn’t give a damn about the product they are pushing out! This is the worst kfc I’ve ever been too! ? AVOID!
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January 2024 by Paul Henry
Drive thru is usually empty and they move fast, but 50¢ for sauce is insane.
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January 2024 by janice
Empty KFC, but had a craving for it. Not like the one in Springfield, VA where it burnt down and never got rebuilt (it's a Baskin Robbins now). While there someone followed us in the restaurant all while keeping a hand in his front left pant pocket. Was afraid the person was going to rob it in broad daylight with all the construction crews around the exterior. But the cash register person told that person no loitering and that person left. We left quickly after that. Food is meh, but craving is over.
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December 2023 by OraCad
Excellent
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December 2023 by Skuzzy
Horrible. Ordered two wraps. Both had dry chicken. The spicy slaw is just regular slaw with spicy sauce poured over it.On top of that, i asked for ranch, they charged me $0.50 cent for it. Two dry azz wraps and have to purchase sauce?On top of that another customer entered while I ate my food. She said the iced tea was disgusting. They tried to give her an order of green beans that she did not ask for. Then, she asked for more sauce, which they attempted to make her pay for. She had 4 orders of nuggets. And they told her it's one sauce per order.Ridiculous.Not that I am a big fan of KFC ANYWAY, but I certainly wont spend another dime here. Go down the street in ANY direction and get food from elsewhere.
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December 2023 by Samantha Y
Since KFC has decided to just not get back to me, I will now write a proper review of this location and why you should NOT go here. On November 26th, at 8pm, we went to this location and ordered dinner for our family through the drive through. As we pulled up to the service window, my husband gave the cashier (a male worker) our card and he ran it. He handed the card back to my husband and disappeared. Another worker appeared (a female), and she snatched the card that was still in my husbands hand, out of his hand. I asked her why, she said we didn't pay yet. We told her that we did, the previous worker already ran our card. She said he didn't. I said "Do NOT run our card. Let me pull up our banking app and show you that it already went through. Do NOT run our card!" She ignored me and proceeded to run our card a second time WITHOUT PERMISSION. She said it's fine, it's fine. Only one transaction was done. I told her that if we see the next day that two transactions were done, we will return for a refund. She said that's fine. This entire time, she was being very rude to us as well with her attitude.The next day, two transactions did appear on our bank statement. I called this location and asked to speak to a manager. The manager ended up talking over me and not listening to our explanation at all. This just angered us even more as we had to resolve to yelling into the phone for her to actually listen to us. She screamed back at us instead. She said that we had to print out of our bank statements and bring it in to show her as proof if we wanted a refund for one of the transactions. Bank Statements have private information, so that is very inappropriate. She then hung up on us as we tried to explain that to her.We then proceeded to contact KFC customer service directly. They made a report and said that someone will reach out to us soon to resolve this. A week went by, no one reached out. We called again on December 1st, they made a follow up report and again said that someone will reach out to us, no one did. We called a 3rd time the next week, same mantra: Report with the promise that someone will reach out. No one has reached out! At this point, it is safe to say that either KFC or the workers at this location are STEALING MONEY from customers.Money has been stolen. Service has been terrible. Food is subpar. Please do not go here and endure what we have.
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November 2023 by [ 7EKO ]
They needed to make a freah batch of chicken tenders and I had to wait for a good while for them. But when they came out I got an extra order of fries and some really amazing tenders. Employees care and the food is
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September 2023 by Victor
Getting your delivery order correctly is definitely a crapshoot. You'll get better odds in Las Vegas then do here. I don't suggest delivery, So if a correction needs to be made you can do it in person. The tenders are good but there doesn't seem to be any consistency in their size and quality. Another reason to only order in person so you're able to visualize your food first.
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September 2023 by Brenda Jones
Everthing was good. A little pricey.
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August 2023 by Prince Pannell
The service was pleasant and the food was hot not warm. Will return
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August 2023 by Hdr H
Dirty tables, and employees not doing their jobs. Didn't like the place.
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July 2023 by Reginald G.
Happy Hump Day! Been seeing reviews about the chicken pot pie and wanted to give it a try. So I stopped at this location on Richmond Highway and it the drive thru wasn't busy at all. Drive thru ordered the pie and by time I got home it was still warm. The crust was flaky good, and pie was creamy goodness!
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July 2023 by Josh Closser
Save your time and money and go Popeyes down the street. Very disrespectful service
