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March 2024 by Brandon Holtrup
Terrible service. Rude
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March 2024 by Carol Leonard
Our office is across the street from this location, and for several years pre-COVID I would carry out breakfast or lunch from La Madeleine several times a month. It was always consistently good food, you knew what you were going to get. Since our company is still 100% remote, I have not been here in 4 years. Being in the office today, I decided to get a couple of my favorites from back in the day, and ordered an eggwhite omelette with veggies for breakfast. It was barely edible and really greasy. I was really thrown by this, I'm not sure how that happens with eggwhites and veggies?? For lunch I got a cup of french onion soup and a spinach salad with chicken. The soup was supposed to come with croutons and swiss cheese, it had neither. Just onions and broth. The salad was terrible. I had to pick through it and throw out all the chicken, which was soft and watery, had no flavor to speak of, and seemed more the texture of tofu. Over a third of the spinach in my salad was a very dark green, wilted and disgusting, so I was only able to eat about half of it. Sorry to say, I was very disappointed, annoyed that I wasted $40, and I will definitely not be carrying out from here again!
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March 2024 by Vanessa Green
I visited here for the first time. My experience was very welcoming and inviting. The food was delicious as well. Lovely atmosphere to relax and enjoy a cappuccino while you’re at it! Imagining I’m in France at this sweet and cozy French cafe!
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February 2024 by Alan Boehm
Ok. This is the place for great European type pastry. I must stop by just for them. I am a chocolate freak and they do not disappoint. We also like the pecan as well. Parking can be a challenge sometimes in old town Alexandria. There is a paid parking garage directly underneath it. During evenings and weekends, it is really reasonably priced to park. I will park there for any activity and pickup something sweet on the way back to the garage. Check it out.
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January 2024 by Walter Weitz Marholz
They have Mouses in the store.The bathroom are very dirty
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January 2024 by Catalina Wheat
Love their pastries and the atmosphere. Nice place to have a coffee and sweets.
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January 2024 by Gary Saunders
Great place for a quick lunch and convenient to the hotel we were staying in. Loved their quiches and the tomato basil soup so much that we bought some of each to take home with us.
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January 2024 by Ashley Luchs
I came here a couple of years ago and really loved it. Came back today and ordered an omelette. It was completely drenched in oil and liquids. I could only eat half. I took a picture but there's no option to post. The only redeeming food was in the bakery. The staff was friendly on that side and the baked goods look delicious. Hope they taste awesome when we eat them later.
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January 2024 by E X
Margaret is very rude to customers. I heard her give a customer an attitude for asking where she should pick up her order.
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December 2023 by Navid Ghoddosi
Mice running around the place! We were there on Dec 26, 2023! the front desk did not care about our concern. She said don’t worry about them!
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December 2023 by Michelle R
I've come here a few times, I am from out of town but my work is in Alexandria. I stay at the Alexandrian hotel and this is my #1 go-to for breakfast whenever I'm in town. The food is delicious, and the coffee is excellent. I love the little tables and decor too. Really feels like a cozy space!
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December 2023 by Tom Tardy
What a complete $hit show. I'm sure they have the parade in the past. You guys have no idea what's going on, multiple locations to order, no tables AND CAN YOU POSSIBLY MAKE IT ANY HOTTER INSIDE?!Someone brought their dog inside, no one said anything even when it started barking
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December 2023 by Yacky Torres
It was a waste of time and money. My order was a simple Hot Chocolate, I waited more than an hour and at last they never even gave me nothing, I asked three employee about my order and two of them answered me very rudely and arrogantly, one of the employees told me that it wasn't her problem and that I had to talk to the Manager. In the end, I paid for air because I didn't receive my chocolate. I'm currently still waiting for it at my house.
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November 2023 by 591matt_us
We stopped by around 3pm on a rainy Sunday afternoon and the place was not very busy. It was quite confusing to figure where to go to order, and the staff made sure not to greet us, nor help us. We then walked up to the registry and ordered their Chicken Friand using a menu we had found laying around. We also ordered a side of mashed potatoes with that. The staff member brought two plates of Chicken Friand to the registry before we had even paid, and said the mashed potatoes would follow soon. It was quite unhandy. We then sat down with our plates, and waited a few minutes but the potatoes didn't come. As the Chicken Friand plate was not very warm, we didn't wait to wait much longer. I went to ask about the potatoes twice, and twice I was told to go sit down and wait as the potatoes needed to be cooked. At that time we had almost finished the main dish. Which by the way, didn't contain any chicken that I could see. It was a huge puff pastry with some runny gravy on top. Then finally the potatoes came, and they were ICE COLD. The staff member then proceeded to lecture me that the Chicken Friand was already prepared and that the potatoes still had to be cooked and that's why we didn't get them together. He didn't seem to understand that both dishes are meant to be enjoyed together. I mean, who eats mashed potatoes by themselves?? They should hold the chicken, and bring both plates out together. And they should both be warm! That's is pretty basic stuff I would think. This was a shockingly bad experience and honestly ruined our whole day. We probably should have spoken to a manager, but at that point we just wanted to get out of there. Avoid this place at all costs.
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November 2023 by Skyler B.
Cute bakery, but overpriced for the food/bakery items. Staff bickered with each other while we ordered which resulted in having to order twice due to confusion and pushing us through payment. Food took a while to get to our table(girlfriend was currently having a diabetic situation at the time - low blood sugar), the rest of our family was done before my girlfriend got her food(30min). Had to go up and ask for our food due to my girlfriend feeling too ill and shaking. Lemon madelines were stale, it was evident pastries were sitting in the glass case for a while. Otherwise not a horrible experience, but probably wouldn't visit again.