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December 2023 by D Avery
Was unhappy with my old storage unit, did a quick search for near by storage , and decided to give Extra space a shot! From the rep on the phone who helped me set up the account, to Oliver who was extremely helpful once I arrived, hands down the BEST experience ever!! The unit was clean upon my arrival and the Security Lock that comes with the unit is extra Fancy! Definitely adds a level of security! This far, I’m beyond pleased!
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December 2023 by Melissa McIntosh
Extra Space Storage has been great! The facilities are always clean and the staff is super helpful (Oliver has been amazing and super helpful the past few weeks!), even when they were Life Storage (tall, skinny black guy, can’t remember his name). So that tells me they’re hiring quality people! ☺️
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November 2023 by Joe G.
I bought my storage unit online. It was a smooth transition. When I arrived there's a huge sign saying first month free. Somehow this deal didn't appear online. I think discounts and specials should apply to everyone, if not what's the point in calling it a Black Friday special. I think it's deceptive advertising.
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November 2023 by Darla McCauley
Oliver was great at Extra Space Storage, as well a Josh at their sister site Life Storage. Both were very knowledgeable and transparent about all the information they provided. I highly recommend.
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November 2023 by Alesia Taylor-Boyd
I had very positive experiences with Tatiana and Oliver to gather information. Eventually, I secured space at General Washington Dr with Oliver. Would recommend your facility to friends and colleagues!
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November 2023 by ang stay
Melody who assisted me over phone, displayed exceptional customer service. There should be recognition on that service platform. Oliver ‘s customer service with existing tenants was remarkable, very patient and thorough in his communications. From my first contact with him over the phone then at the location over and in person I know that I have made the right choice moving my personal items from a different storage facility.Customer service and congeniality matters.Thanks
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November 2023 by L Merritt
I was in the process of losing my things due to non-payment, as I had lost my job. The staff (Oliver Cunningham)was so helpful, resourceful compassionate and pleasant. He assisted me with resources to resolve my debt and save my belongings. I am so grateful for all their help, and I would highly recommend this location for all your storage needs.
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November 2023 by Maria Gabriela Requena
Oliver and Cheyanne has been really helpful during all our moving experience. 100% recommended the Alexandria Extra Space Storage
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November 2023 by Ray G
Oliver is very accommodating! Great guy to work with. Facility is clean, has good lighting and easy access to all units. Highly recommend this place
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September 2023 by wedspy1 wedspy1
The entire experience was great from the initial setting up the account to the delightful clean and well taken care of facility. My space was ready, storage area cleaned, and the entire building was immaculate and well maintained.Super experience...thank you!!
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September 2023 by Pete Linton
Was a very good experience using Extra Space Storage to store my things. The environment, building and units are always clean. Staff was very polite and willing to help in any way that they could to make customers satisfied. I will use Extra Space Storage again and I recommend Extra Space Storage for your next storage need.
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September 2023 by Knothead
Renting storage for temporary estate purposes. The team at Extra Space Storage was proactive in finding a great deal for my needs. This particular storage facility is hands down the nicest I’ve seen… and still provided the best deal :)
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September 2023 by Gerald Higginbotham
Josh was really helpful throughout the whole setup process and transparent about the contract, the space, and the costs. So far so good, happy with my choice in self-storage option.
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July 2023 by Audriana Pickett
The staff at Extra Space Storage is amazing! At the first location we worked with Titania who recommended based on availability, we try their other location off General. There we worked with Larren who was just as knowledgeable and helpful. Working with her was like working with an old friend. If you are looking for a great place to store your items, look no further!
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July 2023 by Sarah Prosser
Moving in was made super easy! Setting up the unit via phone was very convenient and Oliver helped me move in quick! All good around.
