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March 2024 by Aron Sacchetti
This was my first time with Steff and she was fantastic! She was very nice and pleasant and used the exact amount of pressure that I like. Already booked another session with her (and one for my wife)!
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January 2024 by Lynn Kessler
I had heard great things about Mr. Chong and needed a deep tissue massage. I booked a 90-minute massage. Arrived on time. He brought me in 20 minutes late but didn’t extend the massage. So I got robbed of 20 minutes. He also didn’t touch my lower back which was my main reason for getting a massage. I told this all to the front desk and no discount was offered or even an apology. After posting this review I received a response (see below) asking me to provide my contact information and fill out a form. I had already filled out the form right after the bad service and provided my contact info when I made the appointment. They asked if they could call but never did.
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January 2024 by Kelly Ray
Been going here for years! Jujuan is my go to for an amazing facial and Angelica is my go to for an awesome massage.
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January 2024 by Sue Hernandez
I have had two sessions with Patrick at this location.I have had massages at different Envy location and other locations, and Patrick has been the best massage therapist I have encounter. Professional and caring. He does more than just a massage, he does try to heal you with his hands. Great energy you get from him.If you want a deep tissue massage, Patrick is the person to go to.Patrick continue being your best. Thank you for helping me.
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December 2023 by rosemary Davis
Excellent massage. She listened and spent her time targeting a specific muscle group and I felt so much relief afterwards. She is amazing!
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December 2023 by Janet Little
Chong is an excellent massage therapist. It is sometimes hard to get an appointment with him because he is so good - especially with deep tissue massages!!
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December 2023 by Michael Jackson
JANAE IS THE BEST
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December 2023 by Amber Sheets
I had my first appointment with Patrick yesterday and he was fantastic! He used deep pressure like I requested and really focused on my problem areas to work out my muscle knots that were giving me issues. I couldn't ask for a better massage and I felt the benefits immediately!
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December 2023 by Samuel Graham
Angelica did an outstanding job. We had a brief discussion on where I was and what I wanted to accomplish in the long run, then she went to work.
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December 2023 by Alisa Pehrson
Kisha was fantastic. I got a massage and it was the right level of firmness. 100% recommend her if you're looking for a fantastic and relaxing massage.Kisha was so sweet and accommodating, too.
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December 2023 by T C
Isabel is very talented
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December 2023 by Valerie Blue
I was called during my session by the front desk as they didn't know I was already checked in and being serviced. Now I'm being asked to rate my experience with "Jasmine, " who was not my therapist. Gigi serviced me and did wonderfully. The low rating is for my overall customer service experience on this appointment with Massage Envy.
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December 2023 by Ricky Kwok
I signed up for the membership after I spoke with a representative at the Old Beulah location. I was informed by her during my first visit that I can try it out and if I don’t like it, I can cancel at anytime. I trusted her so the process was like here is your monthly, it matched as advertised. Then when it came to the contract, sign here, hit the next button, sign here, and you’re all set. So I trusted her instead of fully reading everything.After three visits, I was unable to find a massage therapist that suited my needs. So I decided I have to allocate my resource elsewhere to find something that works. I was just informed by another representative that the new policy changed over in June so I cannot cancel. I tried to reason that the first representative was not versed with the contract terms and I trusted her. Then the manager came out and spoke with me. She said the policy never changed and it has always been the same. In order for me to cancel the contract, I have to prove either I am moving 25 miles or more away or get a Dr. note I cannot have massages. Neither would be true and that would be dishonesty.Before I left because there was no more reasoning. I asked the manager for the corporate number. She said she is not allowed to give it to me. I would have to Google it. I was taken back with that response. She claims there are many regions and areas. So then I asked her, what region do you report to so I know I’m searching for the right number. “Sorry I am not allowed to give it out.”It was a pleasant experience up to this point. I will be searching for the corporate number. Lesson learned is don’t trust, must verify.
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December 2023 by CLARENCE BASKIN
I enjoyed my stretch experience on Saturday, November 25th!!!
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December 2023 by Robert Clark
Kimberly is top notch!! Nice ambience and will return.
