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January 2024 by Jason Scanlan
Iman was such a wonderful sales associate. She took her time guiding us through all of our options so that we could find the perfect fit. Iman was also extremely supportive when it came time to negotiate price. She helped us to get the best deal possible, without having to sacrifice quality. Iman truly made our mattress purchase experience the best possible.
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January 2024 by Danielle Jones
Joseph was the absolute best! He was very knowledgeable and extremely helpful. We were able to find the mattress we needed and make a decision quickly because of him. Amazing service!!
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January 2024 by Serenity Thompson
We had a great experience shopping at this location. John was very knowledgeable about the different offerings and was able to help us make a well informed decision. I am very excited to experience our new mattress!
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January 2024 by Michelle Mitchell
We had a wonderful experience with Iman at Mattress Firm! We didn't know what to expect and Iman was so helpful right from the beginning. She had us try out multiple mattresses and gave us plenty of information to make our decision. Iman made sure we went home with the perfect mattress and even got us a slight discount! Highly recommend!
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January 2024 by Paola Zuleta
Iman helped us to find a perfect mattress for me and my couple. Iman was very helpful, finding the best price and quality according of our needs. Iman was very friendly and always was giving us a solution for any concern. Her knowledge is very good, which helped to know why we must choose the mattress and what was more convenient.
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January 2024 by maddie quinlan
We just had a wonderful experience with Iman! We were treated respectfully and kindly, she is extremely knowledgeable. We are leaving with the perfect mattress thanks to Iman’s help! We look forward to improving our overall quality of life with quality sleep. Iman was a master of sleep and with our new knowledge, we will sleep peacefully for years to come.
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January 2024 by Jane Jones
Just got home from a great mattress buying experience! From the moment James introduced himself to us, we knew we were in good hands. He asked great questions about us, how we sleep, and what areas of concern we have. Even better, he explained the causes of our sleep issues and what is available to correct those issues. He gave us all the time we needed to test and re-rest mattresses and the adjustable bases until we were able to create the perfect combination for our needs. Our new bed is being delivered day after tomorrow and we cannot wait!
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January 2024 by Katie B
My phone experience was very positive with Mattress Firm at Potomac Yard. I called seeking a solution to a sleeping challenge for my aging husband. Joseph was very knowledgeable and listened to my concerns. We explored the options I requested and he made a suggestion that was even better for my situation. We came up with the perfect solution at a great price. Thank you, Joseph!
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December 2023 by Tommy Agnetti
Joseph was awesome! He walked us throughout the whole store to try every bed. Showed us the features for each one. Explained our needs for our specific sleep patterns. Walked us through all pricing options to best fit our needs. Overall an amazing experience and we got a bed we love. Thanks again Joseph, great customer service and professionalism.
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December 2023 by Katerina Pattee
Joseph was such a nice guy, and really made buying a mattress a very enjoyable experience. We never felt pressured to buy anything that day, and yet at the end of sale he made us feel very comfortable with our decision, and made the buying and planning of delivery process very smooth.
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December 2023 by Sardia M.
Joseph and James are the most exemplary employees ever.. well knowledgeable about products and explains with such passion and care I'd be a fool to take my business elsewherePlease promote these gentleman to the highest acknowledgment
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November 2023 by brittney barr
Shopping for a new mattress at Mattress Firm was a great experience. John provided quality customer service by being patient, upfront, and friendly. He helped find the right mattress while staying within budget.
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November 2023 by Latese Jones-Lyles
We had a very good experience. Joseph greeted us when we walked through the door. He was knowledgeable about all the mattresses and made suggestions based on our needs. The only negative part of my experience was the computers and tablets were very slow.
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November 2023 by Tanisha Walker
Today Iman was very helpful. She was very informative and helped me with every aspect of picking my mattress. Iman communicated very well and understood my needs and concerns. I would recommend Iman to any person looking to shop for a bed here at the Potomac Mills location!!! Loved her!!!
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November 2023 by Isabella Palmer
Iman did a wonderful job helping us pick a new mattress and going through the payment process. Iman did this while juggling three other clients on her own making sure everyone was getting helped and taken care of in a timely manner. Iman deserves a higher pay or promotion for the job well done and we’ll be coming back for any future mattress needs. Thanks to Iman for this wonderful and stress free shopping experience.
