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June 2025 by Galileo Palma
Service is good
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June 2025 by Carlos Hernandez
Good service
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February 2025 by Marcus Alexander
Leo was very helpful and help me with everything that I needed thank you so much I would recommend you guys to anyone
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January 2025 by Daniel Kebede
Went to add internet on my account, first I was told it was $25 first time user, and when checking my account, I was told I had ordered before and cancelled. Explained the lady at the customer service that was the error from them originally and kept telling her this is my first time, in stead of the $25 was charged $72, was upset and told her I will complain, she told me she will not accommodate me if I complain. I told her this is not personal not with her at least, but my complaint is to the store manager. I was told to go to another store without any accountability. I have never heard this before. I was literally kicked out of the store. Called customer service and told them the situation, wanted to talk to the lady, she refused to accept me and they had to send me to another store, was guaranteed corporate will follow up and call me about this and never heard from them. I opened my account in that same store over 10 month ago and I can’t believe they have treated me this way. I have called BBB and they gave me a number to for the State labor Office, which I am following up. Unbelievable a store can let their employees abuse customers.
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May 2024 by louievmike
Nobody is ever there don’t go
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January 2024 by Carlos Brizuela
Sara and Angie, they are very friendly, they have a good attitude and I always come out with something new every time or they help me with some problems that I have sometimes, but they always give me good advice and phone options :)
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November 2023 by Yared Hailu
I went this store on Tuesday November 7th to get service plan and there were 2 ladies,I asked them if they would help me and their response was very strange. They speak Spanish,I'm very okay with that but the problem was I speak English and their response was with Spanish and also they were laughing at me,I left the store and went to my car checked myself if there wassomething wrong that made them laughing at me and went back to the store and I asked them the same thing unfortunately when they saw me they started laughing again, finally I left the store without help, I wonder who trained and hired them, forget about Customer service but at minimum common sense they should learn how to treat people as a human being! I'm Really sorry
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July 2023 by Cori Fischer
Never got anything cool in the store.
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February 2023 by Nick Johnson
Nancy and Kenya did a great job helping me set up a new line! Great customer service.
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July 2022 by Gerald Terlitzky
The counter person wasn't helpful enough.
I'll just leave it as that. I will go to another Metro center that has a person who knows how to help me.
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July 2022 by Luis Alberto Rojas Hoyos
María, excellent costumer service
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November 2021 by Sarai Valdez
Thank you Nancy for your excellent and professional service, she does a great job. I would recommend any one to visit this location at any time and any day the employees there are so kind, nice and also respectful I admire their work and patience with every costumer, also the store was so clean and felt comfortable I just want to say great job guys! and thank you!!!.
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September 2021 by maria Flores
Thank you all ! For your amazing compliments about my services .customer satisfaction is my mayor priority. I'll be happy to assist you at the store in Richmond hwy .7852 Richmond hwy alexandria va 22306.
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September 2021 by Stevemb0716
I didn’t like the way Janeth handled customer service on 5/16/21 I brought a new iPhone 11 from Apple to get the device activated I should just have walked out not very Iike professional manner.
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July 2021 by Romilia Quinteros
I like the store and the attention
Maria
