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December 2022 by Ramon Mendoza
Very nice, clean and excellent service.
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December 2021 by David Smith
I discovered Natalie a LONG time ago--20 years now. I can't say enough about Natalie, all of which was also true about her sister Lan when she was with us. Let's let my commitment to them tell the story. I moved from Alexandria years ago, but still go back if I'm in DC. When I lived nearby, I would drive nearly three hours one way to get my hair cut. Best service and quality ever!!!Service: Haircut
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March 2021 by Frances Ding
I have been going to Natalie for over 5 years, after my husband recommended her to me. She has a loyal customer base and it is easy to see why. She gives great haircuts and helps give suggestions that fit your lifestyle and look. She is so personable and makes every haircut feel like a unique personalized experience. Even before COVID-19, she would frequently schedule her clients customer’s haircuts so that you were the only person in the studio with her. She takes cleanliness very seriously and has stepped up her cleaning after COVID-19. I recently took my 18mo daughter to her, and she did an amazing job for my child’s first haircut. Overall, I recommend Natalie highly - I will continue to go to her for years to come!
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March 2021 by Frances D.
I have been going to Natalie for 5 years, ever since my husband started going to her and recommended her when I moved to this area. She has been cutting hair in Northern VA for over 20 years and has a loyal customer base, and it is easy to see why! She not only gives great haircuts - she makes it a personalized experience. She would frequently start the visit with hairstyle suggestions if I wasn't sure what I wanted, sometimes showing me pictures she saved when thinking of me. Even before COVID 19, she would frequently try to schedule her customers so that you would be the only person in the studio during your haircut. Now she has increased her cleanings and social isolation since she takes COVID 19 seriously. Finally, her prices are extremely reasonable for the exceptional and personalized experience she gives. I recently brought my 18mo old daughter for her first haircut and Natalie did a fantastic job - no crying or tears! Natalie has experience cutting children's hair too and even have my daughter a "certificate of first haircut". I love that! I will be bringing my family to Natalie as long as she is still cutting hair!
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May 2020 by Gabriel V.
I can't say enough good things about Ms. Natalie's haircuts, service, and kindness! Ms. Natalie strives for perfection and she'll take the time to make sure you get it. Unlike other places I've been, she takes the time to know you, the things you talk and care about, and remembers you each and every time you visit. On top of that, she puts in the time and care to send her customers Christmas cards. I know so few caring business owners that put that effort into caring about their customers. Maybe a few dollars more expensive, but for the excellent haircut, the customer service and care, it's WELL worth it. Ms. Natalie is also one of the kindest people I know in and out of her business. While closed for COVID19 and not making an income, she sewed over 600 masks to donate to hospitals and nursing homes. You can't tell me another service provider that takes that time when her business is closed to put her heart and care into her community. There is no limit to the wonderful things I want to say and I will always go to Ms. Natalie.
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January 2020 by Mauricio Campos
(Translated by Google) They cut very nice hair in this place
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June 2016 by Goldie Love
I had called politely asking about there refill rates and the lady who picked up rudely told me that they do not do refills. I will never step foot here.
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April 2016 by Raquel Cuartero
Great experience with Natalie! Salon is beautiful and clean.
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April 2016 by Yanique Fagan
Very rude
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October 2012 by Christine S.
This was my first time at Natalie's Salon and Spa. I found them online googling for a good salon because I was in dire need of a hair style change. The first thing I noticed was they had clients coming back for years so I figured I would give them a try. They did not disappoint. Friendliness/Customer Service - When I first walked in, Natalie greeted me by name without looking at a book. They had a few long time customers come in and had great rapport with them. I don't think I have ever felt more comfortable at a salon --- both Natalie and Lana are very down to earth and so friendly and enjoy what they do and their customers. Also, when Natalie was doing my hair, she was always made sure I was comfortable physically and also with how the cut was progressing. Cleanliness/Atmosphere - The place is very clean. It doesn't smell like chemicals and the work stations were very organized. I didn't get a facial, but I did check out their esthetics room and it was very clean and ready for a client. I was pretty impressed. They use Dermalogica products and not some random cheap spa stuff. Hair - I love, love, love my cut ---- long layers with side swept bangs. I explained what I was looking for, showed a picture, and Natalie had a few suggestions after I told her that I'm looking for something that was a little less maintenance but wasn't boring. She took her time and made sure that all the layers were even with each other too. The two other customers next to me seemed to be pretty happy with the service too --- both were customers for years. Price - Good price for a shampoo/hair cut/style....pretty comparable to salons in northern virginia and even cheaper than the one I used to frequent. I didn't get any highlights or color, but they also offer that service as well. They also provide nail and spa services, which I haven't used...yet. I'm very glad I found Natalie's. I'll be using them again soon. I highly recommend.
