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February 2024 by ddbriscoe
Great service and very efficient.
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February 2024 by Brooklyn NYC
Service technician Joseph was amazing, great customer service.
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February 2024 by Qamar Hjazy
They are super professional and helpful
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February 2024 by José Rivera
I recently had the pleasure of purchasing a vehicle from Ourisman Kia (Alexandria,VA), and I couldn’t be more satisfied with the experience. From the moment we walked into the dealership, the level of professionalism and patience displayed by the staff was exceptional. They took the time to understand our needs, preferences, and budget, ensuring that we never felt rushed or pressured throughout the process. The team’s knowledge and expertise made us feel confident in our decision, and the transparent communication regarding financing options and warranties was truly appreciated. Thank you.
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February 2024 by Torrie Dunlap
My car buying experience was AWESOME, very transparent and informational. Everyone seemed upfront and considerate of my requests and needs during the process. I was in and out in only a few hours and half of that time was my own indecisiveness. They had plenty of options for many different budgets and they seemed to really care about what would best benefit my buying situation. Zeven did a great job helping me out and Daniel was awesome during the financing process. All in all, I’d highly recommend this place, and did I mention they offered a military discount??? 10 10 10’s across the board.
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February 2024 by Brett Coffman
Great customer service. Every element of the process was a smooth transition. Very happy we chose this Kia dealership.
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February 2024 by camila vassallo
It was a great experience, got my dream car
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February 2024 by Stephen Goldberg
Denise was AWESOME, I can't say enough good things about her. I first reached out on a Sunday evening, and she responded pretty much right away. She also told me that she could get the car I wanted in a few weeks, when other Kia dealers were telling me it would be 8-10 months. My car came in one week later, and I love it. Denise was super responsive throughout the process and helped me every step along the way!
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February 2024 by isaiah theodore
this review is solely for the service dept manager Daniel Schirmann AND his team. there's an "epidemic" due to some idiot on tik tok teaching people how to steal cars with a USB cord, the kia boyz. so my car was WRECKED after being stolen and the key solenoid being ripped out too. there was a substantial amount of damage but Daniel assured me even with the months long back order on these solenoids he would push to get my car done quickly. he stayed within communication with me and in a timely manner i might add. he certainly kept his word and my car was in tip top shape within 6 weeks. I'm amazed and pleased by his work ethic but most importantly his team. it shows this dept has picked his staff with keen eyes. again this is ONLY for the service dept
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February 2024 by Heather Dinwiddie
Outstanding service and friendly staff. Excellent experience.
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February 2024 by Victor Torres
Luis was such a great help. I have bought from him before. This time I referred my cousin and Luis has been amazing. I will definitely keep referring this location
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February 2024 by Justin Smith
Elijah was great.
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February 2024 by thomaskhill
An absolutely terrific experience!Rafael, Jonathan and Ashley were helpful, knowledgeable & delightful to meet and work with. Likewise manager Chris Bell and Brian Mitchell the Sales Manager.My only complaint is they didn't serve lunch. (That, for the humor impaired, is a joke.)If I could give six stars, I would!
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February 2024 by Doreen H Smith
Ourisman staff and employees were exceptional. Very polite and helpful. Made buying my car a stress free event. Thanks especially to Sharad Lall my sales person and Daniel the general manager. When calling my insurance we had to contact Ourisman dealership. The insurance agent remarked at how pleasant and easy to work with they were. Well done to the Ourisman team
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February 2024 by David Chapman
Not only did I buy a kia rom falls churchI bought a second one for my daughterThe sales person and internet sales team were great. Just the one manager brought the whole deal down.......Watch out for the hidden fees in the contractBait and switch. Please read contract before signing. I found the negotiated price and the final sale price had a 2k difference with hidden fees.I used the three day return policy to get out of the bad deal and went to kia of falls church and saved 4500 dollars with great experience.Chris bad idea to tell the customer..thanks for wasting your tine your loss
