PenFed constantly breaks connections when trying to sync financial data using Plaid or Mint, Quickbooks, etc. Antiquated web design is exhausting to navigate. Can you please modernize your IT side to match the quality of the financial side?
April 2021
Employees went over and above to help expedite my needs. Blew Navy Federal CU in the weeds. NFCU Still doesn't have the account I need set up but PenFed did it in one day. Will be moving my banking here.
March 2021
Great place with great rates and customer service. You might have to wait 10 min to talk to someone depending on when you call, but it is worth the wait.
From PenFed Credit Union ATM - No Teller or Staff Support Available
Our mission is to help our members realize every ounce of their potential. That's why we strive to provide best-in-class rates on loans, savings, and credit cards. In addition, our portfolio of award-winning credit cards offers incentives and innovative features that our competitors find hard to match.