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8:30AM - 5PM
1600 Cameron St #200, Alexandria
Banks
“We have been shopping around for a Car loan and the other credit unions APR was high. My coworker recommended Transportation. Within 48 hours we were approved, good rate and the cashiers check was delivered to the dealership. Our loan officer Shraddha Vera, was on point! Did this loan with haste, efficiency, great communication and a lot of hard work. We appreciate Shraddha and hope all their employees are this good.”
9AM - 4PM
6478 Lincolnia Rd, Alexandria
Banks
“Thank you, Tanya!
We recently had some frustrating issues with my parents’ new Bank of America account. After a canceled appointment and an unhelpful phone call, we walked into the branch feeling stressed and unsure of what to do next. That’s when we met Tanya—and she completely turned things around.
She was incredibly patient, professional, and quick to solve the problem. Not only did she fix the issue efficiently, but she also took the time to explain everything clearly and gave us helpful tips to prevent future problems. Tanya’s calm, kind, and knowledgeable approach made all the difference.
Thanks to her, a stressful situation became a smooth, even pleasant, experience. We’re so grateful for her help. She truly is the best banker I’ve ever met, and I wanted to leave this message to say a heartfelt thank you.”
“Working with Eddy was a great experience, he was very communicative and kept things moving along for our HELOC. He answered all of our questions and gave us different options for our best outcome. Thank you Eddy!”
“This is a great place to come. The crew at this office is ready to help you with everything with respect and care. They want you to be part of the BOFA family. Thanks to Racha and Frida, you are very kind, as is Nora, who came from another location to help.”
“This is an excellent credit union if you work at the PTO. They will help you get your direct deposit for pay, and your online bill pay set up. The onsite location makes it extremely convenient. They have all the typical services like money orders, cashier's checks, CDs/money markets, savings accounts, car loans, etc. No problems.”
9AM - 5PM
400 N Columbus St #204, Alexandria
Banks
“Excellent experience working with Sheree on an auto loan. As a first time car buyer she was patient and helpful with all my questions. The whole process from application to receiving the check was quick, straight forward and easy. Also the best rates you will find anywhere!”
“i've had very good experiences at this branch office, so i don't know how to distinguish my visits from those who felt so cheated. the branch manager, william, has gone way out of his way to assist me. his interactions with other customers, all of whom seemed to recognize & greet him warmly, were impressively professional. the only reason i withheld the fifth star is because some of the tellers are way too friendly & chatty & that's not my way. i'm sure most others appreciate it.”
“I recently opened a business account at this Chase location and had a great experience. Kashwayne was incredibly helpful—he took the time to explain all the account options in detail and made sure I chose the one that best fit my business needs. The branch itself is clean, well-organized, and has plenty of parking, which made the visit even more convenient. Highly recommend this location for anyone looking for excellent customer service and a smooth banking experience.”
9AM - 5PM
600 N Washington St, Alexandria
Banks
“The best Bank of America branch in the dmv. Very friendly customer service especially especially Mr mebratu abatye. Excellent service every time I come into the branch
Thank you guys very much”
“I have been with Burke and Herbert for 25 years and have always received outstanding services. The best one is at the main office in old town Alexandria. Ms. Mariana Mesak is always there to help me. She’s friendly , extremely polite and competent. She’s always helpful and understanding. I love this bank.”
8:30AM - 5:30PM
700 N Fairfax St, Alexandria
Banks
“It is difficult to describe how awesome Bill Christopher is during the entire lifecycle of the mortgage process. I am not well-versed in the home buying process and came to Bill with a litany of questions. Not only did he fully answer every single one of my questions, but by the end of each conversation I had with Bill he had explained everything so well that I felt like an expert on home buying and could make decisions fully informed and with peace of mind. Bill’s communication style is attentive, informative, knowledgeable, and helpful—everything I am looking for in a lender! He pays extreme attention to detail and succinctly explains what to expect so that there are no surprises. I can not recommend Bill highly enough…I feel fortunate to have been introduced to such a high-performing professional and will use Bill in every mortgage lending scenario that I encounter.”
9AM - 5PM
1700 Diagonal Rd, Alexandria
Banks
“I’ve been to this bank three times and have received excellent customer service each time. It’s conveniently located near my house and has a nice ATM withdrawal limit as well.”
“Our thanks specifically to Mr. Imran Mir and also Ms. Khan for their consistently excellent service at the Cooper Road branch, both recently and over several years. Your knowledge and helpfulness is much appreciated.”
9AM - 4PM
6462 Little River Turnpike, Alexandria
Banks
“I known this is inappropriate but this is my little way of showing gratitude and appreciation to her. Jane Bradley helped me trade my $1000 to earn $12,700 in five days. She’s very straight forward and genuine, you can contact her for your trading via her details below”
“Aaron saved me today! Long story short, he got a necessary transfer completed that I couldn't do online. He also showed me how to sync up multiple accounts that I set up with different access credentials so I can do it in the future (Aaron, I got it done after I got home!). Much thanks to him!!”
“I’m so glad NFCU is close by with plenty of parking. The staff are so professional, they’ve turned banking into a speed run—my transaction took less than 3 minutes, which is faster than the time it took me to put on my jacket, scarf, and gloves just to head out in this winter weather!”
“Had a fantastic customer service experience here. Sharkia (I really hope I spelled the name right) was phenomenal: quick, efficient, super friendly and personable. This branch lucked out on having such a rockstar of an employee! Outstanding service.”
9AM - 4PM
5140 Duke St, Alexandria
Banks
“I had a great experience today, I had planned to pay off a small loan with the bank as I was concerned that I had money in accounts which paid very little if any interest. However, Ms. Hashash pointed out a promotional rate on CD’s so I opened a CD with the extra money and am very happy. This is excellent advice and customer service! Thanks!”
“Customer Excellence!! Customer Service with a Smile!! Karen Simms & Fernando Orellano you are the real MVP's!! In addition to this review I will send a letter to M&T Bank Corporate Leadership regarding this location and the Annapolis location! Many Thanks for providing outstanding customer service! Most importantly for being Kind!!”
9AM - 4PM
5511 Franconia Rd, Alexandria
Banks
“This is a full service BOA location but with limited hours. It has 2 drive thru ATMs, but no drive thru teller windows. You must go inside for all transactions that cannot be done through an ATM.
The wait time here can be lengthy at times as there aren't many other BOA full service locations close by. The tellers are always friendly and helpful.”
9AM - 4PM
1737 King St, Alexandria
Banks
“Came through in the clutch with a safety deposit box. It seemed all the other banks were full with no inventory. The people at United Bank had what I needed and went the extra mile to ensure that I was satisfied. Great job!!!!”
9AM - 5PM
3300 Duke St, Alexandria
Banks
“I had an excellent experience at the PNC branch on 3300 Duke St, Alexandria. The staff in general is very kind and helpful, but I want to especially highlight the outstanding service from the branch manager, Shanin Noorani. He was extremely polite, explained everything to me clearly, and answered all my questions with patience. Thanks to his guidance, I left the branch with complete confidence and peace of mind.
Highly recommend this branch for their professionalism and customer service.”
9AM - 5PM
525 King St, Alexandria
Banks
“Amazing customer experience. Walked in to request a card and it was that quick. Amazing service. Check out a guy called Bander Ally as he is amazing in helping customers there.”
10AM - 4PM
1310 Braddock Pl, Alexandria
Banks
“I had an incredible experience with Dee and her team (Indi) at this Wells Fargo branch. After being turned away by two other branches (Mount Vernon and Cooper Road) when trying to cash a check, Dee and her team not only assisted me with kindness and professionalism but also advocated on my behalf. She went above and beyond to ensure I was treated fairly, as the other two branches made me feel discriminated against. I truly appreciate their outstanding customer service and integrity. Thank you, Dee and team, for making a difference! This is what customer service is all about and I’m hoping the other two branches could learn from Dee and her team.”
9AM - 5PM
7915 Heneska Loop, Alexandria
Banks
9AM - 5PM
7696 Richmond Hwy UNIT F, Alexandria
Banks
“Staff in this branch is great! The only reason for the rate is their mobile app, it’s so weak! You can’t get what you need from the app and online support is slow. I hope it will be improved through time”
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“My husband and I had an excellent experience with Michael, the Branch Manager at this BoFA branch recently. He handled our issue with professionalism, warmth, and genuine care. I truly appreciate his help and highly recommend stopping by to meet him if you’re in the area. Rushdi & Yvette”