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July 2023 by Matthew C.
Scammers, DO NOT do business with them! When purchasing my car, the manager mentioned that they had a full service warranty on the car that lasted 2 years, specifically saying I could get my oil changed there. No mention of any cost. I contacted them yesterday to schedule an oil change, and they suddenly had no idea what I was talking about. Asked for my proof. I found the contract we signed, and found out they charged an extra 1600 for it! I am an Army veteran working for a veterans nonprofit, there is 0% chance I would have ever agreed to that. They have a fake digital signature, and it appears they slipped in an extra page when we were doing the final signing. They refuse to give me the contract file so I can look at the metadata to see if that's what they did.Even after scamming me out of 1600, they absolutely refuse to do anything on the car or even let me see the details on what I paid them an extra 1600 on my loan for. The manager Edward is extremely rude as well, and outright refuses to honor legal agreements. I now have to resort to small claims court to get anything done. Save yourself time and money and GO SOMEWHERE ELSE!
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January 2023 by Greg P.
If you have a family and a tight budget, read on. Purchased a car from Prize Auto in August '22, by December '22 the car was completely dead and undrivable (engine failure). Any used car purchase carries risk, and we were fully prepared to make necessary repairs (which included a new starter, transmission fluid flush and new tires all within the first four months), but for the engine to fail mere months after purchase is a disaster. We reached out to Prize Auto to see what they could do to help, and the response was absolutely nothing. This car left our children stranded over and over again and was unsafe to drive from the moment we drove it off the lot and is now an expensive pile of junk sitting in a repair lot. If you value your family's safety and cannot afford to purchase a car that will be useless less than 6 months after purchase, do yourself a favor and look elsewhere for a vehicle.
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March 2022 by Sakouvogui Kekoura
Bought a 2011 GMC Terrain there and within a week the car had three issues: needed a torque converter, a new axle and two new tires.
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February 2022 by Gail Weatherill
Best car buying experience I've had in a very long time. Juan was especially knowledgable and accommodating. They have obviously made changes since the 2017-2018 reviews - I have nothing but good things to say.
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November 2021 by Lamekia B.
After struggling for 2 month looking for the right car to purchase I finally purchased a car from PrizeAuto yesterday and when I tell you the overall experience was excellent. Everything was done in 1 hour! They were friendly and courteous.. Most car dealerships just want the sale but Lisa and T genuinely wanted to help me get a car! I love the car, I would definitely recommend them to anyone looking to purchase a car! I wish I would have found them in the beginning of my journey!
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April 2021 by Javier Reyes
Has one price online then you come in and has a bunch more money added on in unfair fees
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March 2021 by Peggy Williams
Great service and very clean.
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November 2020 by K R.
Great car buying experience! The entire team was a pleasure to work with. I would purchase a car here again and will refer my friends. Thank you!
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September 2020 by Marketta Hoskins
I love Zack he's been working on my car for the past 3 years. Always honest and up front about the needs of my car. Over all good guy.
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August 2020 by koti Johnson
AMAZING CUSTOMER SERVICE; WITH REMARKABLE KNOWLEDGE OF CARS..
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August 2020 by Moshood Olayinka
Great service. Caring and friendly.
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July 2020 by Jabir Ahmed
Extremely honest, fast, and professional service. It’s hard to find a mechanic that doesn’t try to up sell you and/or fake additional problems. 10/10 would recommend and definitely coming back. Thanks again!
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July 2020 by B Garcia
I'm so happy I discovered Prize Auto. I had a Groupon for an oil change, and I have been back twice since for repairs. Zach is extremely honest and efficient. I appreciate how he shows me the damaged parts he recommends for me to fix. Gives me confidence that I'm not being just talked into something. The prices are much more reasonable than other places. Got priced for a left axel, and there was a $200 difference at Prize. I highly recommend!!!
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July 2020 by Sonny Ng
This place is located next to a unaffiliated dealership, kinda hidden in a small driveway uphill around a curve on the highway easily missed with no gps enabled map. A good auto service center with courteous (one mechanic) staff, competitive pricing and a wide array of standard automotive diagnostics. I just went in for a standard oil change and was out in a reasonable amount of time with all the car fluids topped-up, 30-points inspection and recommendations at no additional charges. Haven't had experience with major repairs thus far, but the affordable maintenance service is satisfactory. Will be back!
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July 2020 by Tiara Hawkins
Today I visited for an oil change on my e320 Benz. My hood was jammed and very hard to open. However the amazing gentleman by the name of ZACK did everything possible to get my hood open.I'm very please with his customers service and will to not give up until a customer is pleased..Now I'm headed to work HAPPY....THANK YOU AGAIN ZACK