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November 2024 by Ismail Ulger
I liked this warehouse very much, it is clean and tidy, also the employee Emmad helped me, I thank him for his professional behavior.
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November 2024 by Brent Baker
So far, Public Storage has exceeded my expectations. The service was wonderful and the rep was professional and had a great sense of humor. She led me through the process and help me with all my questions. The storage area was easily accessible by my movers and the spaces are very clean. I'm glad I did this with Public Storage.
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October 2024 by Beautiful Yahweh
DO NOT STORE YOUR VALUABLES, BELONGINGS OR PROPERTY AT THIS PUBLIC STORAGE FACILITY… ITS INFESTED WITH ROACHES AND VERMIN!!!!!! The good reviews are fake. The property manager Jen or Jennifer (which ever she tells you) is awful and never “knows anything”, “doesn’t have the ability” or she “has no control of anything” according to her. As of September 2024 this place is infested. The mice are eating stored meds and baking soda in my smaller unit and damaging my property in the larger unit. Droppings are everywhere and the smell of vermin excretion is all through the units on the first level. Many people who have units on both floors are moving out to include myself. Save yourself the headache!
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October 2024 by Tommy
The store manager, Emad, is above and beyond! He took all the time to take me through all the steps about everything i should know about the unit and how to access it. And the facility is clean and nice!
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October 2024 by Cordell Pope
I appreciate Emmad service he was real kind and helpful and I wouldn't recommend anybody else but him to get good service
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October 2024 by The Palace
Drove to this facility from CA and was met by Jennifer, the manager. She’s awesome. No I mean Awe-Sum. This young lady was so accommodating and courteous. She actually had my rental experience in mind. It was a great experience. Thanks Jennifer!
-RP
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October 2024 by Sahari Reign
Great location great customer service I love the climate control easy access to unit spacious loading dock it’s all very wonderful and we couldn’t be more appreciative
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October 2024 by Kathy Partridge
Jennifer is the star of this review. The facility is new and beautiful, but well hidden (GPS isn’t always correct). Once there, Jennifer took time to show me around, explain everything, made my entry code easy to remember and was the most pleasant storage associate I have ever met! She is proud of her building, and such a joy to work with.
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September 2024 by Maria Washington
Jennifer is so amazing, helpful and most importantly the sweetest. She even helped me move some of my stuff.
We definitely need more people like her in the world , she truly went out of her way to help us and I greatly appreciate it!
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August 2024 by Jessica S
Great, clean location. Responsive customer service. Had no issues in the last year I had my things stored here. No problems with the move in/move out process. I truly appreciate Jennifer for her professionalism, quick responses and overall customer service she provided. Highly recommend!
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August 2024 by Mr. Daniels
Best Rep every, definitely deserving of a promotion!!!
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August 2024 by John Alexander
The facility is generally great for a storage facility, but when there are issues they just don't have a plan or staff to do something.
A few months ago, the elevators were disabled for an extended period, apparently due to improper or deferred maintenance. One time, I had to go upstairs and take the elevator down to use it because it couldn't be called to the first floor for some reason.
Electronic building locks regularly fail. I can never get the electronic lock on the elevators to let me in through the app like it's supposed to. I have to manually enter the code. But, get this, the app has stopped displaying my code... so I had to find it and write it down.
Twice I've seen the big drive-in doors broken or damaged--once it lasted months before being fixed.
Employees are often unresponsive or not present. I once spent 30+ minutes trying to get the attention of the employee at the desk from outside locked interior and exterior doors. It was the middle of the day.
And that gets me to today. See the attached photo. Two trucks blocking the drive-in. The larger truck is using all of the hand carts available and has stuff stacked around the elevators making them inaccessible to anyone else. Totally unacceptable. Where is the employee to intervene here? Again, not the first time this has happened. I've been blocked in before, waiting an hour or more to get out. Right now, I've been waiting almost an hour and typing this dumb review on my phone.
Easy solutions here: have an employee present at all hours that use of the facility is allowed; enforce a queue for the drive-in so that people don't get blocked in; put out more hand carts - I could easily handle my current load from outside if carts were available; and require trucks over a certain size to coordinate a time in advance, park outside the drive-in, or use only their own hand carts. I hope you consider at least one of these.
Also, please continue to maintain the elevators. Really shameful to have them shut down...
Otherwise, yeah, it's a storage facility, not expensive, reasonably safe, and in a convenient location.
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July 2024 by S P
The facility is well kept and the storage units are clean. Jennifer provided exceptional service. Thank you!
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July 2024 by H Gee
Huge, Nice person that runs it. she showed my blind friend how to move around in there. very patient
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July 2024 by Maxwell Owusu
Very easy access and clean
