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March 2024 by Donna W.
Absolutely a beautiful shoppe, and helpful, knowledge staff. I've made purchases when in Alexandria and continue to do so from Boston. Exceptional delivery service from VA to MA. A great selection and beautiful displayed ideas for design are made easier. I wish we had this store in MA.
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January 2024 by Ms W.
I am actually writing about the experience I had today, Jan 14th, with the sales lady. My husband and I entered the store and the sales person did not even bother to look up much less greet us. As we were wandering around the store looking for leather recliners we noticed the staff person pass by us, twice, without any recognition at all. As we were leaving we had to pass her and I asked a question as to how long the store had been there as we could not remember it from the past. I truly felt like I was bothering her...She responded like the question annoyed her? or? Anyway, I'm not sure but when we left the store my husband and I both commented on how rude we felt she was! There was only the 1 employee (her) that we noticed so maybe she was having a bad day but we really do not feel the need to return to Random Harvest. There are plenty of places we can seek out a leather recliner from but it was a shame as the experience left us with a bad "taste" in our mouths for the business.
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May 2023 by Meredith Hendrie
We love this store! They have gorgeous furniture and accessories and since it is a local store, the pieces are unique. The prices are really reasonable and the quality is great. We always start here for anything we need for our house and have always been thrilled with what we purchase. Trini is very helpful and we have loved working with her.
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February 2023 by Dane Linn
Unbelievable poor quality sofa! We can not believe how quickly (after 1 year w/ just two adults) it has deteriorated. No help from the store in Alexandria! Never again.
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October 2022 by Angel Lawrence
What a wonderful purchasing experience!! Trini was amazing!! Not only was she professional, we walked in over a month later and she remembered every detail of our first encountered. I would highly recommend this store for their beautiful pieces and friendly customer service.
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August 2022 by C A
Some really beautiful pieces in here! Not the typical "made in China" junk we're stuck buying in most furniture shops (and waiting 6-9+ mos for the pleasure of delivery). I purchased a couch, two arm chairs and a console table (made in North Carolina) and was able to arrange home delivery the following!The saleswoman was busy with several customers at the same time but doing her best as the only one in the shop. Very friendly.I'll be going back!
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July 2022 by Donna Waldroup
I absolutely love Random Harvest. I have purchased many items from them even when living in San Diego. Our yearly trips to Alexandria was never complete without a visit in and puchases. I now just relocated to Boston and I am waiting on a furniture shipment from them.Update the furniture arrived and it is even more beautiful now that I see it in person. Trini, you are the best. I love the console,Pictures, vase and flowers. Your store is number 1 in my book!
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May 2022 by Anu Hittle
I had a very strange experience here on may 21, 2022. Walked in looking for armchairs (ready to buy some, too). The salesperson was helping someone else. Fair enough. After many minutes (5-7?), and no sign of her saying anything like “I’ll be with you in xyz minutes” I asked “should I come back, or ..?” “Sure you can come back” was her response (I guess I was expecting: “I’ll be with you in xyz minutes.”) The customer said “oh, I’ll just be a few seconds.” So we waited, and when she was free, I said “I’m ready for a sales pitch on those chairs.” I was told there really wasn’t a sales pitch, was given some very basic information, and informed that I could do my research on the web if I wanted to know anything more (I was hoping for a little info on the story behind the firm, who makes their pieces, and such). I really felt dissed. I do know I can do research on the web, but if I’m standing right there perhaps the salesperson could have done me the courtesy of giving me a tear sheet, a card, a brochure, something? I left wondering if there was a ethnic element to her response? That I was wearing a mask and she thought I was “liberal”? In any case, I left wondering why I was a person not worthy somehow of spending time with.Very interesting.
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August 2021 by Lotty Huberty
Das ist unerhört, fake news
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January 2021 by Rachel G.
A favorite for furniture and home decor. We've bought a few tables over the years here, and love gifting the beautiful stone picture frames to family and friends. Great customer service always.
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May 2020 by Blake M.
We ordered a Harrison 82" sofa at the end of January 2020 which was aprx $2900 with the anticipated delivery date of end of March (8-10 weeks). Unfortunately, we had a pre-COVID delay after 1 month of the order in process because the fabric we chose was not in stock. There was an issue at the fabric supplier factory to the furniture maker RH uses. The staff notified me of this and we worked out an agreement that RH would cover the shipping costs ($100) as they delayed nearly a month to tell us, which I thought was fair. Then COVID hit, and our sofa was pushed out to May and all of RH's employees were furloughed. Beth, the President of RH, was very responsive as we politely asked for updates. She made sure to follow up with us as the process moved along. Long story short, we finally got our sofa in early May, and it was worth the wait. Beth kept her promise to cover shipping, and the Heirloom team (shipper) delivered a "stunning" (wife's quote) sofa. The Harrison was by far the best value to quality money could buy, and trust me, I learned all about the hand-tied 8 way springs, and down cushions sofa jargon while shopping for one. I looked all over DC and I will say the RH sofa is MUCH better quality than Room & Board or West Elm, for the price. You just don't get the hand-tied 8 way springs and NC craftmanship at that price point elsewhere, and the style is modern (we are a young couple). This sofa is absolutely an investment piece and looks sleek in our DC condo. RH delivered a home run. Thank you!
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March 2020 by Martin R.
Well, that was as unpleasant experience.Some of the stuff looked nice, if rather expensive, but I was COMPLETELY ignored, despite trying to attract the staff's attention.I hate rude places. I won't be back.
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November 2019 by Chris E
I purchased a lamp and a very beautiful unique love seat that was designed in house. I just love it. I get complimented on it all the time.
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July 2019 by Susan Gould
Quality, unique style and many one of a kind pieces!
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June 2019 by Tim F
This place is great, but I feel like there is a premium put on the furniture I just can't figure out. That said my wife has bought all kinds of things there she is very happy with.