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January 2024 by Elliot Kim
I absolutely love Faren and Alyscia! They helped through the leasing process seamlessly and this was not a typical walk through. They helped me understand the process and really cared about my requests and needs. I wish their leadership and type of customer service was in every building and leasing management! I usually don't leave comments but I felt right at home during the leasing process. Thank you ladies for a smooth and easy process. Everyone knows moving is a pain in the butt!Stay strong and stay motivated ya'll! It was a great pleasure to work with you.
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January 2024 by Rene Balmore Lainez
Wow , They are amazing , very professional team . Thanks
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January 2024 by steven hill
I have been a resident for almost a year a would like to point out that the women in the office an the maintenance team are very professional an willing to go above a beyond. I must point out that the young women faren is very kind an professional always enjoy talking to everyone.
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December 2023 by ARH Forever
The Apartment management team are very friendly and kind, Special Ms/Faren very helpful, the maintenance team are very clean and respectful this place have very fast excellent service. Great job team
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December 2023 by J
I’ve been staying at The Reserve At Potomac Yard for nearly 2 years and I can say the staff is exceptional. When I first conducted a tour of this complex, Azia was extremely professional and knowledgeable being able to address my unconventional questions. She was also patient with me allowing me to spend more than enough time visiting the different unit styles.When I decided to move forward with making Potomac Yard my home, Azia was flexible with my move in time and came in an hour prior to opening to accommodate my schedule. She also went out her way with helping me get acclimated to the area by sharing recommendations on buildings friend group within the DMV.Throughout my time At Potomac Yard, other staff I had the opportunity to interact with, Alyscia and Faren, greeted me with exceptional customer service as well. Each time I had questions, I was met with timely thorough responses. They were also solutions oriented when I expressed concerns with my apartment unit.The location of the complex is great but what reeled me in and drives me to stay is the staff.
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November 2023 by K. Williams
The apartments have a smart design which makes them feel larger & allows you to fit more things. Maintenance comes on time & I love the new keyless entry. Three drawbacks are thin walls so you clearly hear your neighbors, you have to take the stairs from the garage which makes it hard to bring in groceries & that the trash is often visible which lessens the curbside appeal.
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November 2023 by Vianelys Jimenez
Props to the leasing team, Alyscia was so helpful despite going in for a self-tour. She gave me a run down of the community and lots of information prior to the tour and answered all of my questions afterward. Despite the community not meeting all of our needs/wants, this experience definitely put the Reserve at Potomac Yard in our top 3 when considering our relocation.
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November 2023 by Steven Hofmann
Quiet, well maintained, comfortable. Feels like a home. Staff is excellent! Great value for rental rate in this high cost area
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October 2023 by Lateafa Ballard
Today is one month of living at Reserve at Potomac Yard Apartments and I have to say it has been nothing but great! I relocated here from NYC and from the very beginning there has been nothing but support especially from the leasing staff. Faren and Ashley have been outstanding and helpful even with all the questions and phones calls received prior to me relocating.My first day here I had to stop at the leasing office and I received such a warm welcome. My move in experience was smooth and stress free as well. One of the things I love is how clean it is here especially coming from NYC (if you know, you know!) I am in a non-renovated apartment and it does not feel like it. When you walk in you WILL feel like everything is new. The hardwood floors are new and beautiful as well. You do hear your neighbors upstairs from time to time but otherwise I enjoy how peaceful and quiet it is here. The maintenance team is on it and very professional to say the least. Any requests I have put in were handled in such a timely manner. Also, the mall directly across the street has been like my favorite place, you get it ALL Target, TjMaxx, HomeGoods, Petsmart, everything! Also the metro at Potomac Yards is like an easy 15 minute walk and next week the free shuttle will be able to take you there from the complex.I am so glad I chose Reserve at Potomac Yards as my home away from home. This is my first time moving out of state which can be scary and it has been such a great experience for me thanks to the team at Reserve at Potomac Yards. I would definitely recommend anyone to live here, you won't regret it!
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September 2023 by Ben Wooden
I’ve lived here for 18 months. Plenty of pros with some cons - much like most places I assume. The maintenance staff is great! I never had a bad experience with them, and maintenance was only called because of routine stuff (pilot light went out on my water heater, stuff like that). No leaks or anything crazy. Recently they started having food trucks park at one of the common areas during the week, which has definitely saved me from having to brave more DC traffic to pick something up after a long day. Lastly, it’s in a great spot. Old Towne and DC are a short drive away. Definitely convenient.Cons have mostly to do with tenant neglect than anything. On two occasions, one of the gates was broken because the gate was hit. Things like that.
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September 2023 by ALEXA HODGE
Overall this apartment complex is good. Everything works the way it should and they complete work orders pretty quickly. The gym and pool are nice, and the leasing office staff is nice. The reason this review is 3 stars instead of 5 is because there have been multiple cars stolen out of the parking garage and I have had multiple packages stolen from my doorstep and mailbox area. It’s extremely annoying and inconvenient to order something and you never get it because someone swipes it, and the leasing office says there’s nothing they can do about it. They also don’t offer any types of discounts for government or military employees and the rent continues to increase.
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September 2023 by Brooke Lobdell
I always have very pleasant experiences with the maintenance team. They respond quick & professionally. Beza did a really good job fixing up many different things in the apartment today. Thanks!
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July 2023 by Scott Riley
We've lived here almost a month now and only have great things to say. Leasing and maintenance staff are great and helpful. Location is perfect; being about to hop on the 4 mile run trail for a bike ride is my favorite. And this is a truly non-smoking community, which wasn't true at our last apartment. Also, no noise issues either. Access to pool and grill makes it better than some other locations we looked at. The apartment feels almost brand new even if it's one of the non-renovated ones. Highly recommended if you're looking in the area for an apartment.
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July 2023 by Zaya Helen
Best leasing team and complex management I’ve ever experienced. Professional, friendly, attentive and always wanting to help with any issues we have. Ever since we first moved in the staff have always been super nice and inviting and Azia and Faren especially always go above and beyond to make me feel comfortable living here. I’ve not had a leasing team be so community centered and involved, always communicating when something is happening even if it’s just cutting the grass, quick to respond and fix anything that’s not working, and schedule fun events like having a different food truck cater to our complex each week. Also they are extremely pet friendly which is a huge plus. If you’re deciding on an Equity complex to move into, reserve at Potomac yard apartments is the one. I really appreciate all they do and just want to say a big thanks too ❤️
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July 2023 by Paul Reeves
For the last 3 years I've made the Reserve my home. This is a Stellar property with the staff to match! It's convenient to most work and tourist sites as well as many eating establishments. I would highly recommend this property for anyone who is looking for a property with great perks and a quality style of living.
