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August 2023 by Chris D.
EDIT: 2 years later I got a credit report saying that I owe creditors for these scammers $450 - what? Stay away, these are scammers.While a month ago I would have given 5 stars, I took 1 star away for the following reasons:- there isn't much organizing in the management office. There was an email sent about the gym reopening, but here I am for the second day in a row that I cannot enter the gym because it's locked. After first time that happened, I sent an email but nothing has changed.- there's one AC unit outside my patio that is at least 50 years old and makes the noise of an old school bus. However, management won't change it because it is still functional, so I cannot use the patio that I PAID FOR.There are upsides about living here as well. The maintenance team fixes things really fast, the entire property is well taken care of, nice and clean. The people living here are all decent, so it's pretty safe to be around here.So overall good, with some exceptions as listed above.
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August 2023 by Kerigan Wise
It is amazing here. The community is very safe and the staff is always there for us when we need them. The maintenance crew is absolutely amazing. They are always outstanding in anything they do. I have a lot of love and respect for them. Thank you all so much
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August 2023 by nardia johnson
Beautiful landscape, Charnee and Kevin are just awesome and provides wonderful customer service. The environment is quiet and the location is ideal pretty close to a mall with pharmacy and grocery store. - From a verified resident on ApartmentRatings
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August 2023 by Joseph J.
I lived here from 2000 to 2016 and witnessed it go completely downhill. I agree with others when they talk about property manager John Smith. He really was a very unfriendly half-wit.
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March 2023 by Ally T
Have lived here for 6 years. The property is old but neat and clean. Location is very convenient. Maintenance will respond quickly when you request them.. Four stars would be in order except repair work does not last. Hardware shelving, doors, carpeting material is cheap. The result is repeated calls to fix the same problems like buckling carpets, warped bifold doors and shelving that fails repeatedly. The same issues present again and again with what is light to normal wear and tear.
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February 2023 by William Blount
Be cautious. The prices are fair and the residents 2 years ago were pretty easy to get along with but it has declined since 2021.If you are ever a victim of a crime management will not work with you with modifications to break your lease early. The perpetrator can be your next door neighbor.They do not care. Pay a little more and go somewhere else.
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January 2023 by Antoine Williams
My experience here has been so pleasant. The grounds are so well Kept as well as the inside of the Buildings. Maint come as soon as you call them within that same day. The office staff is nice and pleasant also.
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December 2022 by Jim Milton
I can't believe that any of these 4/5 star reviews are real, they have to be fake or given by people posted that haven't actually lived here more than a day.Rent went up 25% and the walls are made of paper, so loud neighbors makes it feel like living in a shared tent. There are some nice parts about living here, but it's hard to enjoy when your neighbors are loud and the leasing office won't do anything about it.
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November 2022 by T Frost
Lived here for nearly 2 years. Staff has been great and maintenance is always prompt, personable, and helpful! Great location as well - the community is kind and the apartments are homely.
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November 2022 by TD L
I emailed the leasing manager and his staff regarding their failure to notify tenants when work is being conducted on the building they reside in and he nor any of his staff responded. Case in point, I was resting in my top floor apartment in my bed with the blinds up and the windows open with barely any clothes on and a worker is hanging outside of my window!!! If I would have received proper notification by the leasing staff then this violation of privacy would never have occurred.Maintenance NEVER responds to my emergency requests submitted through the answering service!
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October 2022 by Sheri LadyBear Burnett
I am a new tenant but, the service that I have received thus far has been great. Any work orders that I have put in have been resolved in a day or two. I moved into a unit that did not have a front closet (the floor plan was supposed to have one) and the maintenance staff built a closet in my unit without any disruption to my day to day life (I work from home). I am thoroughly impressed with the level of customer service provided at Rose Hill. - From a verified resident on ApartmentRatings
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October 2022 by Kevin W
Charnee gave me a wonderful tour, was very friendly, and answered all my questions of this great community. No unseen fees and great parking.Update: I’ve lived here for many months now. Out of 5 different apt complexes I’ve lived in the NoVA area, Rose Hill Apts has the best staff, maintenance crew, cleaning crew, and landscaping. They are always maintaining common areas with flowers and cleaning the stairwells and saying hi to neighbors. Very much appreciated and place to call home.
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September 2022 by Enrica Crescenzi
I truly enjoy living at Rose Hill Apts. The office & maintenance staff are friendly, efficient & professional. My unit is spacious with plenty of closet space & up-graded appliances. The buildings are well maintained & the grounds are nicely landscaped. - From a verified resident on ApartmentRatings
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September 2022 by Julia Mallman
The Rose Hill apartments are located in a prime location near an elementary school, library, various stores, and restaurants. Repairs are made in a timely manner. The office staff is courteous and professional. Overall, I have enjoyed my experience here. I just wish that it would be more difficult to hear loud neighbors and cigarette smoke would not enter my apartment. I do plan on renewing my lease if my rent isn't raised significantly. - From a verified resident on ApartmentRatings
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September 2022 by TD Lee
I have lived here for 4 years and love the property and community. It is quiet, walkable with a grocery store within a 5 minute walk of my apartment, a 6 minute drive to Kingstowne and 10 minutes to Trader Joe's. These attributes raised the star rating from 1 to 3. The issue is that my rent was raised over $400 per month for my 1 year to 14 month lease renewal!!!! What the hell is going on with this price gouging??!!! Are the property owners trying to recoup money they lost when tenants were off of work due to the Covid-19 shutdowns??!!! This needs to be a criminal offense!!!