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February 2024 by Emma S.
Had a great experience at Rubini Jewelers! I received quick and friendly service when I needed my ring resized in a pinch.
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October 2023 by Becca Warwick
If I could give Rubini Jewelers 10 stars, I would!!! With Joanna’s help, I had the MOST wonderful stress-free experience picking out/ designing my engagement ring! She let me swap out stones in order to get the perfect ring and helped us keep it all within our budget! Joanna was SO kind and patient. She is the BEST and the planet Earth is lucky to have her.Not to mention the craftsmanship was STUNNING to boot! I cannot wait to go back for our wedding bands.
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August 2023 by Hannah H.
I have a gold wedding band that was once shiny but then became scratched and pretty dull. Wanted to get it matte-finished. Emailed Rubini's and Joanna responded right away- while other jewelers have yet to reply back. She was very responsive and cordial the whole time of our correspondence. When I brought the ring in, she was able to get it taken care of immediately. It looks great and I'm so happy to have brought it in to Rubini. Thanks!
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August 2023 by Ash S.
After a 20 year career in the federal government, I wanted to take two service pendants I was given and turn them into rings. I was told to check out Rubini's, and it's a decision I do not regret. First, it's locally owned, and a family business. Second, Joanna and her family were simply wonderful when it came to helping with design, selection, and communication. Finally, pricing was very reasonable. I have little to know experience with jewelry, let alone custom design. Rubini's is a great business with great people who are looking to help you get exactly what you want. I highly recommend them!
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July 2023 by Matthew Snyder
Terrible service. Got a band new watch sized and the guy scratched up the links and acted like he didn’t do anything wrong. Go to Kings Jewelry, save yourself the headache of this place.
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June 2023 by Gina Doerr
I called Rubini Jewelers to ask if they engraved anything other than jewelry. Fortunately, they do. I wanted to have something engraved on a windchime sail. I took the entire windchime to their store. They practiced on the underside of the suspension ring, then made the requested engraving on the sail. It's exactly what I wanted! Joanna was very professional and friendly. Though I went there for their engraving expertise, I would definitely return to purchase jewelry. They have a lovely selection! This is a great shop, and the people working there provide terrific customer service! Stop by their store. You won't be disappointed!
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May 2023 by Andrea Downing
Great selection of jewelry- if they don’t have it, they can help you find what you are looking for! Knowledgeable and friendly service is the icing on the cake!
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April 2023 by Emily Lord
Went in to get my wedding set and some other jewelry cleaned and a watch repaired. Their prices are fair and the service was quick but the service was...bizarre. I felt like the person helping me was negging my jewelry the entire time. She seemed dismissive of the fact that even if my jewelry isn't the most expensive (I'm sure they see much wealthier clients than I in Alexandria) I would still want it to be clean and cared for. Not sure if I would go back.
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March 2023 by Catlin R.
I had a great experience with Rubini jewelers - I had my ring resized and they were able to finish it ahead of schedule and they were so nice during the whole experience. I will be back!
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December 2022 by Lauren Miller
I had never had any real jewelry needs before my mom gave me a necklace and pair of earrings of hers. The stones were beautiful but the settings were dated. I didn't really know what I wanted or what could be done but Joanna walked me patiently through the process. They got the task done quickly and the price was more than fair especially because they couldn't order a pre-made setting. Whenever I have jewelry needs in the future I will come here.
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December 2022 by Agnes Bartha
I have gone in 3 times and 3 times they have been incredibly rude: the two owners and their daughter.My fiancé and I made it clear when we went in that we were looking to custom design my engagement ring, and having never done that before, we would need some guidance (something you'd expect since their sign says "custom design and repair").Before even starting the process, Joanna (daughter/designer) said to my fiancé that I seem difficult for wanting something custom. I brought sample images from Pinterest and Etsy to show the kinds of designs I wanted, spent just under an hour asking for her guidance, and she kept shooting down ideas and not offering viable alternatives.Mother/owner: just about as we were leaving the mother came out from the back of the store, looked at my fiancé and I, and said to Joanna "parecen hermanos" ("they look like siblings"). When I responded in Spanish, she looked shocked and wished us happiness.Father/owner: I came in one last time to ask how much it would be to resize an old ring of mine. The father asked me what size I need it, when I responded with "4" he smugly said "how do you know?". I told him I was just sized for an engagement ring at another store and he said "I don't believe you" and had me sized again... it was a 4.I highly recommend Market Street Diamonds in Foggy Bottom. They were professional, took the time to educate us about our options, were great about designing a ring for us, and were able to recommend fantastic financing and insurance options. I am THRILLED with the experience at MSD and how my ring turned out.
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November 2022 by Kathy S.
They expertly repaired an earring. The customer service was great, professional, and polite. I thought the repair would be a simple one, however, the diamond had to be removed and replaced, 18K gold added, and then put back together. The repair was so good, I can't tell which earring was repaired.
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November 2022 by Lena M.
It was a great experience: the owners are super friendly, and Virgilio fixed my watch in less than 15 minutes for half a price I paid at another location. The young lady beautifully re-designed my old earrings. Thanks!
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September 2022 by Lavinia Morrison
These are seasoned professional with an eye for aesthetics. I would not trust my jewelry repair to anyone else.
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August 2022 by K C.
This place has amazing customer service. Excellent location. Cozy and chill vibe. Great selection.