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July 2025 by Jada
Awful service. I remember once I was waiting in line to pick up one medication for 10 minutes behind another person that had been waiting long all because the person at the window asked to speak to the pharmacist and the larger black female tech that’s always wearing a mask literally refused to get the pharmacist and talked in circles with the guy. When I went to the side door to ask if I can pick up real quick she got a nasty attitude and was like “you have to wait in line like everyone else,” well how about you actually help the line???? The pharmacist eventually came over on her own and she apologized for the tech’s behavior and the wait. Another issue with the same tech, I tried to pick up, she told me 20 minutes until I could retrieve a medicine, and I was waiting in their own waiting room area and nobody told me when it was ready. Luckily I just had an hunch and hopped back in line. Another time, actually for months, they refused to run all of my medications through my secondary insurance which they accept and made me pay out of pocket. It took a smart pharmacist realizing they made me two accounts and combined them for me to be able to use my secondary. I never got my money back either. I should take them to small claims for sheer incompetence. The final straw was recently, I went to retrieve an ANTI-SEIZURE MEDICATION and they didn’t have it in stock. This is the second time I’ve went to pick up a medication that is a necessity that they did not have in stock or had scheduled to arrive the day after the day I run out of pills. Keep in mind this is a medicine I take twice a day so running out in the morning means I need it before that night. I also called to check on this medication’s script and that’s when they should’ve said it’s not in stock on the phone. I am so finished with this trashy pharmacy. They have one window, a small community of people, this isn’t rocket science. Switching all of my prescriptions to either Safeway Kingstowne or auto delivery to the house through Care Connect. This has to be the worst place with the least organization ever.
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June 2025 by Dynamis Academy
We have been using this pharmacy for nearly 30 years and never have any problems. The pharmacists are kind, caring, and professional. Andrea, Amy, and the other pharmacists know you by name which adds warmth and kindness to every interaction. Highly recommend.
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December 2024 by Christopher L Cloud
Andrea and her Staff are Phenomenal!!! Such a Great Pharmacy to deal with, Always a Warm Welcome ,Efficient Friendly Service and Most Importantly it’s Fully Stocked and has Excellent Communication Skills. Andrea is The Best in administrating vaccines,no pain and she Knows What She’s doing,gets it right the First time!!! Highly Recommended!!!
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September 2024 by abelh6
By far the most inept pharmacy in the DMV. Been going here for well over 10 years and not once have they done their jobs correctly. They constantly pretend like they didn't receive prescriptions from your doctors and make you call your doctor to resend the prescription every time. I'm not sure if its their system or just the general uselessness of the staff but this place is terrible.
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October 2023 by Isabel Q.
I have been coming here with my family since I was born and have never had an issue, incredibly nice people who are knowledgeable and kind.
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February 2023 by Carie Rothenbacher
Wonderful, knowledgeable, helpful staffWe are very happy with the pharmacy
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November 2022 by Fanna H.
My family and I have been going to this pharmacy for 25+ years, the staff is beyond friendly and always kind. They always do a good job of explaining how the medicine needs to be taken, and answering all questions and concerns I have.
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April 2022 by T T.
It isn't very pleasant to be told your insurance company is telling them you have another insurance whenever you go to pick up a prescription. I called the insurance for the same reason last week, and my insurance tells me it is fixed.
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December 2021 by D C
They are really helpful if your insurance doesn’t cover your meds or the copay is too high for some they will help you find a manufacturer’s coupon or a discount code to give the meds as the lowest price possible.
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August 2021 by Douglas Clark
They are really helpful if your insurance doesn’t cover your meds or the copay is too high for some they will help you find a manufacturer’s coupon or a discount code to give the meds as the lowest price possible.
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March 2021 by Shrinivas Poojary
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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October 2020 by Kevin Kirk
I have been a customer of Rosehill Safeway Pharmacy my entire life. The staff is top notch and my medications are always in stock. There is hardly ever a wait more than a half an hour. They have been Frontline professionals through the Covid19 Pandemic.
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April 2020 by Brittany Freitag
Safeway partial filled a prescription without consulting with me first. They gave me a 4 day supply and did not tell me I was waiting for the res . I had to go to my Dr. Office and work with him to find out what happened. 10 days later they STILL did not have the rest. I asked them before I dropped it off if they had it. They said YES. There was zero communication on their end. Then they did not cancel it as my doctor told them too. I had to call them and tell them again what they did and to cancel it as my doctor stated. Will NEVER go there again.
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October 2019 by Corey Dowd
A great staff of friendly, knowledgeable pharmacy professionals. Most pharmacies these days can be described with one word....retail. Safeway Rose Hill is a great traditional neighborhood pharmacy.
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October 2019 by Kelly Thompson Wolfe
Has it all!
