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September 2022 by Ben F.
Props to the staff at the pharmacy. Don't like the hours here but their staff are wonderful....helpful, knowledgeable, patient. Got a couple of vaccinations today and the pharmacist was as skilled and as efficient as usual.....
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July 2022 by Brady Harmon
I shop at Safeway every week. Last night I was near the bread and I saw 2 huge roaches. For some reason I didn’t immediately leave. I walked through the wine section and I found 4 more. Then at the beer section I found one smashed up onto the cooler and another right in the middle of the aisle. Within the first 10 minutes of being there I saw over 10 roaches. I had to leave. I showed the manager and she did not act surprised. I appreciate the customer service I receive from the employees here, but I will not be back any time soon.
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December 2021 by Igoyard
Worst pharmacy ever. Pharmacy filled a prescription before prior authorization was up, then updated their computer system the next day and ran it again, authorization expired, so they unfilled my prescription and didn’t alert me. I arrive to pick it up and Im suddenly left with no prescription and now have to wait several days for authorization to now go through. An absolute disaster. I will never be going back to this circus.
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July 2021 by Travis Peterson
Worst pharmacy ever. Pharmacy filled a prescription before prior authorization was up, then updated their computer system the next day and ran it again, authorization expired, so they unfilled my prescription and didn’t alert me. I arrive to pick it up and Im suddenly left with no prescription and now have to wait several days for authorization to now go through. An absolute disaster. I will never be going back to this circus.
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May 2021 by Chris Taylor
A great pharmacy. Very helpful staff and very quick service.
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March 2021 by Shrinivas Poojary
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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February 2021 by Karen P.
Stopped at the deli and ordered the spicy chicken sandwiches they had 3 signs up about. I waited 15 minutes. The man wrapping them said they had Mayo and pickles on them and to get the slaw from the deli lady got home, chicken has no spice, it was swimming in Mayo, the slaw is regular and when I cut it in half it's raw in the center. Really disappointing. If I'd wanted a regular chicken sandwich I would have gone to the KFC drive though. Totally disappointed.
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January 2021 by Christy W.
Pick Up & Go Service @ Kingstowne Safeway: It's faster to just go inside and buy your groceries. Only half the items I purchased and were charged for were brought to my vehicle. I ended up going into the store to re-buy everything on my order. I also found items from my order that were marked as out of stock. Long story short I wasted more time trying to correct the mistakes, rebuying my groceries, and now I have to fight for a refund of my online order during normal business hours.
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December 2020 by Hala S.
One of the nicest Safeway's I've been to. It's almost on bar with your typical Harris Teeters. The only thing that's odd about it is that there is no place to put the carts, so if you're a decent human being you'll return it in front of the store. Sadly, a lot of people leave them scattered in the parking lot.
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August 2020 by Savvy S.
At this point Virginia is still under "Covid-19" . This should not impact the quality of their fried chicken pieces. We had their 8 chicken pieces several times before, but never 'leathery', no taste chicken pieces. I asked the sales person if they were freshly made? She answered 'yes' . She filled the order, I held the package in my hand ... surprise : it was lukewarm. Therefore they just could not have come from the fryer! Actually they may have been heated twice, hence the leathery look and taste, bland. Buyer be aware, if the coating has fallen off the chicken piece, the piece looks tight, brown, leathery, the chance is the product is not fresh.Thanks, but no thanks. I do like Safeway, however I do like freshly made products and safe food. I also do like frozen ice cream, which I wanted to buy this day.... the ice cream display did have only few choices left (15 oz containers) and most of those were soft to the touch. ?? Wonder what had happened ?
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July 2020 by Jouwad S.
Had no issues with the groceries until their produce came home looking janky and molded. Not all the produce I bought was bad but anything like the onions and lemons that come in the bags have been rotten or had mold on them. Sorry to say but won't be coming back here again.
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April 2020 by Caroline Whitney M.
I stopped in here this Saturday very early. There wasn't a line outside which was great. I purchased some microwavable items - Kraft Deluxe Macaroni and Cheese, and Aunt Jemima Pancake on the Go. I like the NEW Aunt Jemima product best. 1) I like using 70 exact seconds on the microwave per their specific instructions; 2) the result is a perfect semi soft pancake in a jar. I enjoy microwave Mac and Cheese too but it's been out for awhile. Overall great store in this updated shopping plaza.
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March 2020 by Joy Sandoval
My favorite store in the area. I appreciate their store policy during COVID-19.
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March 2020 by Michele C.
This is a convenient location for a grocery store and Safeway has great prices and sales on various items sometimes. With that said, this location consistently has expired items across the entire store. It's almost gross. From deli mean to condiments to non refrigerated drinks, to chips and so much more. I have occasionally stopped here over the last year for convenience sake and each time I get home and the food is expired. The consistency over such a long period of time suggests this is not isolated and this location has awful quality control. Always check the expiration date on your groceries if you visit here.
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February 2020 by cindy davis
Just a pharmacy, but I did use my GoodRX