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December 2025 by M. D.
I’ve been covered by Sharon Eddy State Farm insurance for over five years, and they’ve been one the best I’ve ever worked with. That's why i've been here so long! The level of professionalism and kindness from everyone there really makes a difference. You can tell that when leaders set a high standard of excellence, it trickles down to the whole team & who people tend to hire truly matters.
Today, I just had to take a moment to write this review because I had such outstanding service from Ivania. I’ve spoken with her several times over the past year, and she’s always been amazing. 😊 Super attentive, professional, and genuinely kind. Her follow-up and competence really raise the bar and make the entire experience feel effortless.
The Sharon Eddy State Farm team has insured me through many major storms and transitions in my life, and I’m so grateful to have them taking care of me. They’re truly the best, and I highly recommend them to anyone who wants a caring, professional, and reliable insurance company!
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December 2025 by Victor Marin
Longtime customer - this branch has been especially easy to work with, very responsive, and reasonable. They seem to value my business and put in the effort to track down information, discounts, or correct mistakes. Kelly S has been a nice addition to their team and very customer service focused for all of my needs and requests. My recent interaction with Sharon was also pleasant and cheerful. Insurance can be frustrating but this branch operates like a partner rather than adversary.
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December 2025 by BKelly
Representative was very knowledgeable. Kianni guided me through the documents and explained what I didn't understand. I will recommend others going forward
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December 2025 by Kris K
I used to have insurance through Sharon Eddy and left state farm because of her office's lack of communication, rising costs, and unprofessionalism. I inquired so see if it was worth it to make a comprehensive insurance claim on my cracked windshield. No claim was ever filed by me but was by her office. I was never paid out, no work was done by my insurance, nor worked through her office. Yet her office filed a comprehensive claim that is still on my record to this day. I tried several times to contact her office to rectify this issue but it was never addressed.
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December 2025 by tahir hassrat
I love Sharon services and team so they will providing good service to their customers, I would recommend anyone who’s wants t get policies from agent Sharon. They are so responsive and countable what they say and will do it. thanks for your valuable service.
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December 2025 by Ashraful Patwary
Kelly Serrano was a great help and provided excellent service. We were satisfied with our insurance for our new car and she helped us get the best deals. She was kind and friendly. Great experience.
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November 2025 by Michael Given
We were referred to Sharon Eddy in 2003, when we relocated to Northern Virginia, and in spite of retirement and relocation outside the area, we are continuing our association with this group. The agency has always been extremely responsive ; through life, home and auto insurance needs, storm damage, a kitchen fire, and most recently, damage and loss from Hurricane Michael. Over the years, all staff members have been professional, responsive and helpful. The agency is also bi-lingual, which is a plus today.
Today, November 20, 2025, I'm adding to my review. Called this morning to file a new auto claim. Kelly was friendly and helpful. In an unplanned trip, due a family death, the windshield on our new car was hit twice by rocks, while we were driving on I-75 in FL. I didn't have your policy # handy, but she connected me to claims. I was only on hold for a few minutes. But, Kelly sent a text with ours policy # and the direct phone number for Claims, in case I was disconnected. This level of service is not found everywhere and we appreciate and value your association with Sharon Eddy and her staff.
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November 2025 by Robert Beek
Kelly was very patient with my problem. She was very professional. I would give her many stars for her help. State Farm should be proud of her.
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November 2025 by Tarun Saxena
I worked with Kelly Serrano to get my Auto, Homeowner and Renters Insurance. She was very easy, courteous and friendly to work with. I really appreciate her quick and helpful assistance.
I must add that Kelly was extremely helpful and professional and in addition very knowledgeable and responsive. I received excellent assistance and quality service.
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November 2025 by Edward Greenaway
I've always preferred State Farm as an insurance agency, and this office has been a pleasure to deal with. Kelly has been a wonderful person to work with, as I tried to get my insurance numbers to a point where I could work with them, and Sharon has been a joy as well.
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November 2025 by Lawrence Kelly
The licensed representatives was polite and well informed
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November 2025 by Noor Seddiq
The Sharon Eddy team has provided me with an excellent service. I would like to thank Ms. Alicia Ryder for her commitment to client and her timely responses to all the questions I had. She is highly knowledgeable and provided timely and well-communicated service! I highly recommend contacting Sharon Eddy’s team for all your insurance needs! Thank you again Ms. Alicia Ryder for your assistance in taking care of my Auto and Home policies!
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November 2025 by Marzia Monty
Have been a satisfied client for years and hoping the policies and service remain same/go higher in quality.
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November 2025 by Jossue Martinez
Ivania Canizalez Is such a great, experienced and intelligent State Farm representative. She helped me get renter’s insurance and personal article policy and made my process extremely quick and easy. She explained everything very well and helped me get what was best. She’s the best representative I have worked with.
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November 2025 by David Taggart
Kelly was fantastic. Friendly, polite and knowledgeable and handled my issue perfectly and quickly. A+!
