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November 2023 by Jas N
I recently had the pleasure of purchasing a vehicle from Sheehy Honda of Alexandria, and I couldn't be happier with the experience. The customer service at this dealership is great. From the moment I walked in, the staff was friendly, attentive, and eager to assist despite me not having an appointment with them.My salesperson, Gigi (Eugenia), went above and beyond to help me find the perfect vehicle for my needs. Her expertise and knowledge of the available options made the entire process smooth and enjoyable. They patiently answered all my questions, addressing any concerns I had along the way.The dealership's commitment to customer satisfaction was reflected not only in the sales department but throughout the entire facility. The atmosphere was welcoming, and the staff created a stress-free environment, making the car-buying process a pleasure.I highly recommend Sheehy Honda of Alexandria to anyone in search of a new vehicle. The exceptional customer service and expert assistance I received set this dealership apart. Kudos to the team for making my car-buying experience a truly enjoyable one!
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November 2023 by Trista Z
Took my old Pilot in for a thorough inspection before a cross-country road trip. They were very thorough, gave recommendations based on priority / safety concerns and were not pushy. Kind and helpful staff. Especially Steve! Thank you!
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November 2023 by MikeLani Legaspi
Easy transaction. I started with an online inquiry the night before, Got an email response in the morning and Justin called for follow-up noonish. Agreed for an onsite visit for the afternoon to do a test drive and possible purchase. They gave a great price for my trade and presented me with a reduced OTD price with a freebie thrown in. Drove out with the new vehicle 3 hours after. Thanks Justin, George, and Kylie for the painless transaction.
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October 2023 by Sherron Stewart
On Saturday Oct 21, 2023 I came with my bonus daughter to buy a car and we were greeted by Pallob. He was very helpful and pleasant. She was about to get the car she wanted. Once she got to the Finance Office with Anton, he definitely took good care of her needs and making sure she was prepared to drive off the lot in her new ride. Also, A BIG THANKS to George for your generous token. Awesome Team???? Keep making the customers smile
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October 2023 by Barbara L.
Almost 2 and a half hours for a simple oil change and I had an appointment! Will never go here again. Terrible service.
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October 2023 by Marshall Newman
While ultimately it took 9 hours to replace two tires and do an alignment, my experience would have been better if the front passenger side tire had survived more than three days. I am grateful they didn’t charge me for the replacement tire. A better attitude on the part of the service person who I called to report the failed tire would have been better as well. It is one thing to receive substandard work, it is quite another thing to have one’s honesty questioned.
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September 2023 by Ruben H
We had a great experience recently purchasing a used vehicle for our daughter from Sheehy Honda. The process was stress free, pleasant, and did not take as long as you would expect. George K. provided outstanding customer service going above and beyond to satisfy our needs. Shout out to the staff (Elizabeth & Anton) who also assisted as we will certainly return for future vehicle purchases.
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September 2023 by Lorraine Slattery
The Service Technicians are always friendly and helpful. It’s pleasant to take my vehicles to Sheehy Honda, and the coffee maker is wonderful! Service is efficient, and there’s a comfortable place to sit and wait for your vehicle service to be completed. If you don’t have time to wait, there is a convenient shuttle to take you home if you live nearby.
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August 2023 by Kia H.
Don't.......Just Don't.Im not going to waste mine and y'alls time by telling you how shitty my service with these guys were or how awful my experience was with them.Just know that the low reviews that these guys have are well deserved and valid and that you really should not even bother with them.Take the time to fine another Auto Shop that doesn't suck ass like this one and spend your hard earn money there.
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August 2023 by Liz Johns
I was able to get an appointment same-day for a tire repair. Once I arrived, Marcus was friendly and helpful. It took about an hour, which was quicker than they estimated! Overall it was a great customer service and car service experience. The waiting area was just ok, but I’ll take quick service with a couple vending machines over a long wait with more extensive food/drink options any day!
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August 2023 by Mike Whisler
Had the right car at the right time at the right price. Communicated well at each step. Finance Manager was great. Sales Consultant, Josh, was terrific. They are still following up to ensure we got all we needed. Including some minor questions I had days after I drove away. Easy and painless.
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August 2023 by Ann Jennifer
Ada Rodriguez was awesome from start to finish. Communication is the key. The professionalism and knowledge were spot on. Sheehy Honda was the only dealership that had what I wanted. I was able to get my SUV fresh off the Cargo delivery.Thank you so much for your commitment!!
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August 2023 by Angel R.
Sale manager really bad service. Thanks god bc of that, I have another place to buy the car.
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July 2023 by Kim Fortune
I went in on a Saturday without an appt. I left a couple hours later having completed my paperwork for financing at an excellent rate and a hold for the vehicle of my choice. The vehicle arrived on Monday, I picked it up Wednesday and left Sheehy in less than an hour. Great staff, great service, perfect car for me!! Thank you to Carla, Isaiah and Kylie for A+ service!
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July 2023 by Ashley Doufexis
Always easy to get an appointment for servicing and welcomed when you get there. I got a maintenance A service and a detailing all at once and was able to shuttle to lunch and shopping while I waited. Everyone was so nice. Overall great experience all the way around!