Shell is recognized as the world's #1 Mobility Retailer, providing quality motor fuels and car wash services. With approximately 12,000 fueling stations across the U.S., Shell serves around 8 million customers daily. Their Fuel Rewards® program offers savings on fuel and inside the convenience store, making it a popular choice for many. The reviews for the Yates Kingstowne Car Wash, located at a Shell station, reflect a mix of experiences. Many customers express satisfaction with the car wash services, praising the friendly employees and their attention to detail. Several reviews highlight the exceptional service provided by specific staff members, particularly one named Nathaaiel, who is noted for his excellent customer interaction and thorough detailing work. Customers have reported that their cars look brand new after service, with some saying the cleaning is done as if it were the employees' own vehicles. However, some reviews mention areas for improvement, such as the experience inside the automated car wash and attention to detail in certain areas, like trunk cleaning. Despite these mixed experiences, the positive feedback about the overall service and the quality of the car wash indicates that many customers are happy with their visit and would recommend the services at Shell.
Really kind people working in the convenience store. Very clean.
February 2025
Car wash staff are great, but I cannot say the same about the gas station clerks who seem to always look annoyed with customers. However, the gas pumps are always available and there’s no heavy crowds or lines of people waiting to pump gas. Crowds at the pump are rare. It’s also spacious as well, which can make waiting... read full comment
October 2022
It's signature car wash is the best car wash in the whole Northern Virginia area. Employees are always so friendly and do an excellent job cleaning my car. They clean my car as if they were cleaning their own car. Thank you thank you thank you!!!
