SpringBank Mortgage, based in Alexandria, Virginia, is known for its commitment to providing low rates and a simple, fast loan process. The team specializes in helping first-time homebuyers, those purchasing dream homes, refinancing, or consolidating debt. Customers consistently praise the team members for their professionalism, responsiveness, and personalized service. Krista is highly recommended for making the process smooth and stress-free, offering clear options and listening carefully to clients' needs. Jake is recognized for his exceptional communication, quick closings, and dedication to guiding clients through every step of their home-buying journey. He is always available to answer questions, explain the process, and provide tailored solutions, making the experience seamless and less stressful. Debbie Sanders is appreciated for her supportive and advocating role, especially for first-time buyers, ensuring they feel confident and well-informed. Overall, SpringBank Mortgage's experienced team is praised for their trustworthy, friendly, and efficient service, helping clients achieve their homeownership goals with ease and confidence.
Jake at SpringBank Mortgage went above and beyond working with us to get us the best mortgage deal for our unique situation. We’ve worked with Jake twice now and will likely use him as our loan officer if we ever need another mortgage. I recommend him and SBM above all others.
June 2026
Jake Middel provided outstanding professional, comprehensive, and personable service from beginning to end navigating our loan process. He followed up quickly and was only a call away throughout the whole process. I cannot recommend Jake enough!
April 2026
Jake did a fantastic job on a recent closing of mine. He was extremely patient and thorough and did a fantastic job on a difficult file. I really appreciate his expertise and great attitude throughout the process.
