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December 2023 by Margaret Turner
Nice customer
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October 2023 by Eunice B
Wish to request a refund for the Mango Dragonfruit. It used to be good, but what a waste of money.
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September 2023 by Kathryn Hartka
Consistently bad drinks from here and very dirty.. you think I’d learn
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September 2023 by Taylor Ferguson
Always fast and never burnt coffee!
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September 2023 by Mimi G.
Great and friendly staff that will great me every time I come in and mos importantly good fresh coffee every morning
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September 2023 by Slim LAOUINI
If you want a good coffe by the double
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September 2023 by Stephanie DiCaprio
I just bought a tall coffee with a shot of espresso and it is awful. The coffee is watered down and there is no shot of espresso. I do not have time to take this drink back but I spent $4.05 for it. Very disappointed.
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August 2023 by Autur F.
Starbucks excellent service and street(fast and friendly 'round back- outdoors(poele menus: great extras('23auteuxe/ artist (s.taff.August(! ambiane. Thanks.
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August 2023 by B L
Workers didn’t know how to use their own membership app or website for how to pay… Manager was rude and argumentative
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August 2023 by Erin Meter
This is by far the worst, and slowest Starbucks in the area. I live a block away and it is often faster to walk a mile away to another coffee shop than wait on the staff here to sloowwwllly make your drink. They will have a line out the door, huge groups of people waiting for mobile orders, and you'll see staff move as slow as molasses and gossiping with one another instead of working. If they say 10 min for your drink on the app, expect 20-25 min at the least. I've cancelled orders before after waiting over 30 minutes and staff constantly blame it on staffing issues, or who knows what. I'll see staff standing around, while drinks pile up by the bar, and no one brings them to the pickup spot. It's just horrible. Last Sunday I walked out after waiting 30 minutes for an iced coffee. If they can't keep up with orders, corporate needs to extend the wait time on the app, pause mobile orders until they can keep up, pay more so they can get better, more qualified staff, or SOMETHING. Because right now, this coffee shop is a mess.
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July 2023 by Chris Thomas
I just left the Starbucks on Henry St in oldtown. I wasn’t ask my name when I ordered, after making the drink of the person after me I was asked what did I order, when my Frappuccino was made it was slide across the bar without even telling me it was mine. I left reevaluating my appearance. Then I thought, they should reevaluate their customer service. I asked the barista if I did something wrong when I came in because it seems as if they didn’t like me for some reason. Dang, can I get my tip back. Lol.I guess I’ll have to drive to Potomac Yards from now on.
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July 2023 by Dominique Nicole Marsalek
They struggle with making cappuccinos but are pretty clean and quick. They only have one bathroom and keep the other one locked so there is always a line no matter what time of day.
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July 2023 by Dominique Marsalek
They struggle with making cappuccinos but are pretty clean and quick. They only have one bathroom and keep the other one locked so there is always a line no matter what time of day.
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June 2023 by LM D
The manager that helped the young lady at the cash register on Sunday afternoon and who made the drinks had the best attitude I have EVER seen at a Starbucks! Thx!
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May 2023 by Katie J.
I've never had a negative experience with the team here! Good, hard working people who serve your coffee with a smile, and always offer to make an adjustment if needed. This morning the manager handled an unruly, entitled customer who was unnecessary yelling at the staff with grace.