-
January 2024 by Khayr M
Clean your restroom!!! Mop the floors in your store!!! I am tired of seeing pubic hair in the sink, dry feces on the toilet seats, feces in the toilet and urine on the floors!!!stop giving customers the wrong codes for the restroom!This particular location doesn’t have a staff only bathroom and the manager has created one, making it an inconvenient for individuals grabbing their coffee and wash their hand's in their restroom. If you’re going to have one restroom for staff, label it staff restroom. Also there are no toilet seat covers in the restroom they made available for customers and many times, they don’t have soap for people to wash their hands. Are your employees washing their hands with no soap !?Also this same manager the blonde with curls made me a coffee that gave me a horrible stomach problems! I almost went to the ER. I don’t know what she put in my coffee, but I was very sick for hours, my stomach hurting. Who knows if she used old milk or a laxative because she doesn’t like no one calling Starbucks and placing a complaint. I’ve called Starbucks on multiple occasions, no resolution, nothing. Why does Starbucks have a customer care number and no resolution to any problems?
-
January 2024 by Dominique F.
Parking is readily available in the small shops area. I did a mobile order so as soon as I walked in the barista was just finishing my drink. It a smaller Starbucks but the people were very friendly and the inside seemed to be kept up.
-
December 2023 by Lindsey Marie
loud music, cleaning before closing timeI couldn’t think straight the entire time I was here to do work. Awful management. There should be standards for a Starbucks.
-
December 2023 by Alex Carr
The worst Starbucks I ever been careless and mean unprofessional staff the employees in this location need to be retrained . Extremely unwelcoming to foreign customers.
-
October 2023 by David Perry
Two stars for a nice cafe mocha. Other then that this has to be one of the dirtiest Starbucks I have ever seen.To be clear, I was in at 6:00am. 1/2 hour after opening.1st, was totally ignored for 5 minutes exactly. 2 employees were more concerned about labeling the sweets as well as making the to go orders. No hi or hello or even looking up to acknowledgment.The front door looked as if 100 greasy kids fingers were all over it.The table with napkins had dried up coffee or other stains. Not touched by a rag this morning. The floor looked like a bathroom, napkins, straw wrappers under chairs, coffee beans and just dirt.The machines that make the espresso are dusty, covers in drops of something.Flies were around the pump necks of the flavorings. You all know that flies throw up when they land right?This Starbucks needs to be closed and a good one day cleaning. Wish I would have looked prior to my order. Overall time was 17 minutes without any other customer throughout that entire time.
-
October 2023 by Jon Drake
After getting a warm, "iced coffee" with 70% melted ice for 3 days in a row- I have decided to just make coffee at home it is better.
-
September 2023 by Charles Grace
Barista very fast. But it took the cashier 10 minutes to heat a croissant.
-
August 2023 by Mateus Porto
Would give service 0 stars if I
-
July 2023 by Mackalla Long
Have my order was spoiled. Pass.
-
June 2023 by K M
This location is filthy. I’ve seen cockroaches in bathrooms, last Friday when I was walking toward the middle of the store, there was another cockroach. The toilets, sinks and floors are probably not mopped in months! Some of the baristas don’t know how to do my orders and have given me a cup of milk without the other ingredients. I do not understand what’s so hard about buying some bleach and paper towels to clean your bathrooms. Completely unsanitary, I can’t eat here and management isn’t doing absolutely nothing to resolve the issues. One week I say cockroaches in the restroom’s three days in a row. I’m coming in today June 2023 and there’s a cockroach in the restroom yet again. Please call pest control and please check your restrooms and remove these creatures.
-
May 2023 by Kate Moody
This location is dirty. I’ve seen cockroaches in bathrooms, last Friday when I was walking toward the middle of the store, there was another cockroach. The toilets, sinks and floors are mopped probably once in 6 months. Some of the baristas don’t know how to do my orders and have given me a cup of milk without the other ingredients. I do not understand what’s so hard about buying some bleach and paper towels to clean your bathrooms. Completely unsanitary, I can’t eat here and management isn’t doing absolutely nothing to resolve the issues.
-
May 2023 by min s.
This Starbucks is alright just below than average. Customer service could be better especially in the morning because I dont want to walk in-and be given looks and small attitude by the workers, so early in the day. Coffee is okay but had better at other locations. Only complaint is I wish they would secure their drinks better. Spilled coffee twice due to their lack of attention to the lid not put on correctly or it was the wrong lid.
-
May 2023 by J Francis Sargent III
Always great service. One of my favorite area SBX locations.
-
May 2023 by Rachel Mangum
I don’t usually write for chains but this location is exceptional. The workers are so nice and FAST!!! Literally the barista handed me my drink before my payment and app processedParking: Huge lot, easy.
-
March 2023 by Shay
They don’t greet you upon entering. They don’t pay attention to the guest waiting. They’re very task oriented. I waited over 5 minutes for a delivery that was ready and sitting on the side. If I was greeted and asked if I was picking up the timeline would’ve been sooner. They are nice though. They just need a little tweaking.
