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March 2024 by Carlos A.
The staff at Yates always take great care of my car . There's reason why they have been around so long ! Professional, courteous, and they keep you updated with repairs . I have been going to them for years !
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March 2024 by Bethany K.
I brought my car in for a State inspection. They don't do appointments so I just showed up at 1 pm. I was told it would take an hour, but it only took 20 minutes. :) All of the staff I spoke with were respectful and efficient.
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February 2024 by Mildred N.
Yates always offers the best service. They came to my rescue promptly when my car's battery died and had it replaced by early afternoon.
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January 2024 by Jacqueline F.
I brought my car in for service and the quote I received seemed very high so I got other opinions and for the same exact diagnosis at other shops Yates prices was 125% higher. Take your car anywhere else in the area!
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January 2024 by Daniel Creedon
Yates Automotive is a great place to take your car. Good, honest mechanics at a reasonable price. We have been taking our cars there for several years
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January 2024 by Jb B.
Fast and great service. Was in and out in about 15 minutes. And the free car wash is a nice touch. Highly recommed!!
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January 2024 by Roger L.
Quick and friendly service for a reasonable price. When moving to VA I brought both mine and my wife's vehicles to Yates for inspections and emissions testing. The staff was friendly and knowledgeable, and had me in and out quickly both times.
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January 2024 by Travis M.
Quick and quality service from Chris and the team over here at Yates! Very satisfied with the results on my Lexus. Will definitely recommend them to friends/family, and plan to return in the future. Thanks to all!
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January 2024 by Adam M.
Wouldn't recommend to save my life. Went in for a state inspection, they failed me and tried to charge me $200 to change a lightbulb. In what world do we live in will we charge people $200 to change a freaking lightbulb and you make up some lies about when you're closing and to come back if you change the lightbulb . Magically I found somebody else to do both jobs for half the price and half the hassle. Don't waste your time with Dwayne, Scott, KRIS they will get you for everything they got if you let them. One told me to go down the road the get bulbs cheaper. After I did they were closing. they didn't even try to make things right they just said come back another day and try again.
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October 2023 by ana contreras
Great customer service, I would definitely recommend for any state inspection/emission or any other mechanical issue.
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October 2023 by Bob Y.
$6,000 in auto air conditioning repairs with 3 attempts to fix. Totally incompetent! Kicked it out the door twice while still not functioning
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August 2023 by Rob R.
The Yates Signature Detail yielded great results and exceeded expectations. It turned my nearly 10 year old car into showroom condition. The "new car" smell was not overpowering at all. The $249 cost was well worth the value and eight hours of detailing work.
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July 2023 by Raymond F.
Best detailing in Alexandria. Ask for Dustin! He's a professional. Chris greets you with a good attitude, smile and is gracious. This place is the best!
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July 2023 by Olivia B.
I came here because my Ford Fusion had many error lights lit up. The service was great - the front desk lady, Tia was kind, helpful, and great company as I waited for the mechanics to inspect and fix my car. They did a great job explaining the issue in a way that I could understand, and I appreciated them asking me and telling me the price of prepared before working on the car. If any issues arise, I'll be back !
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July 2023 by Jacy C.
Yates is a great business, I had no problem getting emissions done on my car, they got me in quickly and the communication was greatly appreciated giving me updates. I highly recommend them for all your car service needs. Everyone was friendly and helpful.
