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February 2024 by Julia Vargas
Jay was extremely helpful and informative. She helped me understand the bill and really made sure I understood every detail of the upgrade and equipment I was purchasing. She helped me get a great deal, so I came in to cancel part of my service and left instead with upgraded equipment and paying less each month! Amazing customer service experience thanks to Jay!
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February 2024 by Lee Dunn
This is the ONLY T-Mobile store I go to as it has a great selection of products, the best staff and team and an easy location for parking and getting in and out.Last week Mohammed was really helpful as I thought about switching phones. And this week Myanthony was incredibly kind and helpful setting up my new phone with me. Again, just the best team there who are kind and helpful always.
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January 2024 by Evan Hines
Customer service was very good, staff were friendly and helpful.In store does not honor online offers, tried to sell me the 3 year old iPhone 13 for $980. Complete nonsense, leaving t-mobile for Verizon now.
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January 2024 by wendy Wendy
Very helpful staff
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January 2024 by K. Jones
I came in afterwork to upgrade a phone on my line. No transfer. Just upgrade and go. I was turned away at 640pm when the store closed at 7pm. This was unacceptable. Being a long time patron of TMobile I expected better.
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December 2023 by Da Unforgivin
Efficiency Courtesy
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September 2023 by Robert Iacobacci
Great service, no attempt to sell services or produ tsI was not interested in. Knowledgeable staff.
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August 2023 by John Knippenberg
Had a great experience getting a new phone and adding my wife to my plan, and getting her a new phone as well. Our representative, Myanthony, did an excellent job. Even though the AC was out, he kept his cool and walked us through getting both new phones set up and got us on the best plan available. Also, both of us had success in having everything transferred from our old phones to our new phones. He was very professional, courteous, and knowledgeable, making this a very pleasant experience.
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July 2023 by Alex Glomba
I actually came in for assistance with porting my T-Mobile number over to Verizon because I'm done with T-Mobile. Dimitriy helped me out in store and he was super professional and it's clear that he's extremely knowledgeable about the service and the products offered. Representatives like him are definitely an asset to the store.
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July 2023 by Rosemary Ski
I walked in the employees were busy waited patiently. Spanish couple walked in and the Spanish employee goes straight to them,skipping over me til I said something. Another employee walking around with his pants down you could see underpants,not professional in either situations I had to deal with today. They also out of my screen protector. Denish was extremely handsome on with his customers. All around VERY DISAPPOINTING VISIT. Please bring Denish back to this location!
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May 2023 by Jackie C.
We had a few technical difficulties setting up new service and upgrading our phones, but Benjamin was very friendly and helpful. He made the process pretty painless, despite having a few challenges. I appreciate the great customer service!
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May 2023 by Thomas M.
Most excellent service by Myanthony, who was courteous and efficient in helping me select a new Ultra. He got me the best package possible.
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April 2023 by Victor
This is a great store! These guys work hard and they're real friendly. Clean store with a relaxed, but professional atmosphere.
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April 2023 by Rick Badwey
Jimmy is an amazing representative and excellent in detail and knowledgeable about T Mobile
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February 2023 by Dark side
Ashley was super helpful throughout my situation and took excellent care of me. Thanks again!