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January 2024 by C C
I hate having to review this because I've been a happy frequent shopper of the Lucky Knot for several years now but unfortunately I just had such a tasteless experience. Let me also add that the reason I've loved the Lucky Knot so much in the past is because I've never felt discriminated for being among the younger shopper oh yea and I'm hispanic too. They have always treated me kindly and I've been treated just as there, what I guess you could say is there regular kind of customers. So, on Saturday, January 20, 2024, at approximately 6:40pm I was in Old Town getting ready to have dinner with my family but stopped at the Lucky Knot to look for a luggage tag, as I am preparing for my 1st trip to Spain, yea I know SUPER Exciting!!! Well, since I was in a hurry to catch up with my family, I asked the older white associate if she could direct me to where I might find a luggage tag? She looked at me with a very snobby face and told me they did not have any luggage tag and perhaps I should go to CVS!!! I obviously would want a luggage tag with greater quality and style then, something I could find at CVS! After this unsettling experience I am going to think twice about coming back to the Lucky Knot again.
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January 2024 by Nichole Foster
My recent Christmas shopping at the store had mixed feelings. The men's section impressed, but the women's side left me feeling unnoticed… well actually I was noticed but not acknowledged. While two employees were present, I wasn't greeted and felt followed, in contrast to others who received an instant greeting and assistance upon entering. So I was noticed enough to be followed. On a positive note, the store had a fantastic holiday selection for tartan lovers and a commendable Barbour collection. Overall, mixed feelings due to the lack of acknowledgment and the unsettling feeling of being followed around.
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December 2023 by rhonda midgette
Lovely!!!Gifts and clothing artfully displayed for the holidays!!Accessories are “just the things” for special occasions or casual evening daywear.Too bad I had no room in my suit case or I would have emptied the store!!
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November 2023 by Bewick Family
Every season is celebrated here! Well organized, friendly, sparkling helpful and a fun place to shop, Dresses that flatter Every figure. My friend was in town and we found her a gorgeous dress, shoes, earrings, hair band, necklace - her entire outfit beautiful & a fantastic price! Huge inventory great selection for special occasions & travel.
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October 2023 by Christine A.
Super charming shop with cute items. However the young ladies staffing the shop were way more concerned with trying on shoes than engaging with customers. There were 4 customers and not any customer service. I left without buying anything.
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August 2023 by Bridget Shea Westfall
I would like to thank Jessica and Paige (? think this was the other clerk) for their outstanding customer service. I bought a few items that were displayed on the sales rack and when I went home, I realized that I was charged full price. Although I'll have to return these items because I bought them thinking they were on final sale, I really appreciated the extra time and effort Jessica and Paige took to help me. They were helpful, courteous, detailed and kind. This store is immaculately organized. I always find the store to be impeccably organized, very eye catching, how they display by color, of classic style and great quality for the price. I love to check out their sale rack on the second floor. They also have a wonderful formal and cocktail dress section for formal events.
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August 2023 by Mia Bauer Weyh
This shop is super cute and has a lot of great apparel for both men and women. Their accessories and handbags are adorable, fashionable, and at a reasonable price. The apparel can get a bit pricey, but all of it is eye-catching and seems to be of high quality. They also have an incredible almost hidden large section of formal dresses! So if you're looking for a unique dress for your next formal event, you should certainly stop by and check out their great selection!
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August 2023 by Kaz Takemura
I really love this place! The men’s side has lots of options and the women’s side (2 floors) doesnt disappoint. The staff are friendly and helpful without being pushy at all!
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July 2023 by Michelle B.
what can I say, such a charming store in the heart of Alexandria's little cute town... We found so many things I wanted to take home!! the staff was so lovely and couldn't be more helpful!! I did buy myself two really beautiful dresses... can't wait to shop online...
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April 2023 by Barbara B.
Excellent customer service. I also like the selection of clothing, shoes and accessories they offer.
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March 2023 by Melissa W.
Lots a quality clothing with great prices. Tons of stylish unique accessories. Colors for everyone. Formal dresses upstairs mother of the bride and prom - a very eclectic mix but all new styles.
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December 2022 by Dalton Carney
Definitely on a bouchie side. This is like a Nautica store that also sells some other local colognes and trinkets. I would shop here if I needed clothes for the yacht I'll never own. Go here if you want to get a solid gift for someone special.
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August 2022 by Mrs. Sparling
We were going for dinner and walked by this store. Went in on a whim because my daughter liked a dress. I have to say, this was a surprising gem. Not only the amazing variety of clothing and sizes, but the beautiful displays. My daughter quickly ran upstairs to try on the dress, but we had to go because of dinner reservations. We actually left before dessert to get back before it closed. Sales people downstairs were helpful and courteous without being pushy. Although I had planned on buying nothing the best part of the store visit came when I tried on my first dress. The stylist upstairs recommended similar fit, colors and dresses that she thought would be ideal for my body. I know generally what I love and what looks good but her recommendations were spot on! My friend never purchases anything but black but ended up with a stylish jumpsuit, top, and the most amazing necklace that worked for both. All recommended by the stylist there. I ended up with two dresses and a half zip sweater that were terrific. You have to stop here if in the area. They have something to suit all!
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August 2022 by K S
I went there to look at the summer shoes and Megan and the other very nice sales associate were as sweet as can be. The store is very clean and nice. It’s cozy and when I peaked at the sizes they, had nice variations for different body types. They have very high quality items, and the jewelry was cute too. I am so sorry I forgot the other young ladies name. Their customer service was amazing. Thanks for being so sweet and accommodating. I’ll see you all again soon.
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July 2022 by Billy T.
Extremely rude staff, I have never reviewed a retail store before but had to after a very unpleasant experience here