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December 2023 by Mary J.
They were able to make jewelry repairs in about 10 days, in December, before Christmas. They fixed the catch of a pearl bracelet, untangled a gold chain, and filed down a ragged edge of a gold bangle. Good customer service and reasonable prices. They have an incredible selection of real jewelry
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October 2023 by Elissa Jeffers
Carla and her team did a beautiful job redesigning a family heirloom engagement ring for us. We couldn't have been happier with their work, service, and atmosphere.
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October 2023 by Beth G.
I brought a yellow gold necklace and pendant in and asked about getting it reset in white gold & purchasing a white gold chain to go with it for my wedding. The woman who assisted me was incredibly kind, informative and was really honest with me and discussed getting the necklace and chain coated to make it the color of white gold. She could have easily skipped over that option and I would have been none the wiser. Instead of paying a few hundred dollars to get the pendant reset and to buy a white gold chain, the coating only cost $80. They completed the work well ahead of the promised date and it looks great! They cleaned it really well and brought the luster back to the stones and you would never be able to tell there is a coating on this necklace. I couldn't be happier with their service, their honesty nor the quality of their work. They have absolutely earned my loyalty!
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September 2023 by Teri G.
Made the trip to Alexandria from Arlington to repair a lobster clasp on a Brighton bracelet. They did it for free and it took under 15 minutes. I didn't have the right tool for the job at home. Highly recommended and accessible off of public transportation.
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July 2023 by Anya Kalnins
My now fiancé got my ring at this store and he said he had such a good experience and never felt pressured or like they were just trying to sell something to him. We had to go back to try and get the ring sized down and they were so sweet and helpful. I felt so comfortable and like they actually wanted to help us and their costumer service was outstanding. They made us feel so valued and special congratulating us and celebrating with us all while helping us out so much. The ring I now wear that was bought from this store is gorgeous and they outdid themselves. Thank you all for your help!!
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July 2023 by Linda K. O.
Outstanding service with great selections and reasonable prices, particularly in comparison to other, much more costly Old Town Alexandria jewelers. Carla has been patient, creative and supportive in designing jewelry that fits my style, and resetting inherited diamonds into a beautiful new necklace and ring. Bravo! Two thumbs, way up!! All the staff are delightful and helpful.
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June 2023 by J S.
When my 9 yr old told me she was ready to get her ears pierced, I was so excited and apprehensive - excited that she felt ready to up her ear bling game, but apprehensive as I've heard horror stories about common places to get pierced at the mall. We couldn't do a tattoo parlor as she's really scared of needles so I started to explore other alternatives. I'm so incredibly happy we found Today's Cargo as an option. We scheduled an appointment and when we showed up, it was so easy. They had a wide selection of earrings so picking the right style and size wasn't a problem. The piercer then handed my kiddo two huge hello kitty ice blocks to ice her lobes. By the time she went to pierce her ears, my daughter felt nothing! It's been two months since the piercing and we've had no issues or infections. I highly recommend this place as the experience was wonderful, and their other jewelry pieces were beautiful as well!
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May 2023 by Tim Henderson
This store is not only dated (with iffy quality jewelry), but the owner is one of the rudest retailers I've encountered. They kept my watch for months and ended up sending it back to me unrepaired, as they were not in constant contact with their external repair person. Steer clear. There are a number of better jewelers in the community - ones that will treat you well, rather than like an unwanted virus.
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April 2023 by Corwin
This is a lovely jewelry store! They have a variety of different styles and prices of jewelry arranged throughout, and the staff are friendly and are happy to either let you wander or provide advice as requested.I felt comfortable wandering for awhile to look at various merchandise, and eventually settled on a nice ring. I needed it sized down and the repairs were done quickly. I needed a slight adjustment from the original resize which was done free of charge.Overall I’m very fond of this store. It feels high end, but more welcoming than a chain like Zales or Kay.
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April 2023 by Brian O’Neill
Today’s Cargo is amazing! I had a custom wedding ring designed using some inspiration online as well as some stones my Fiancé and I had already. Carla was so helpful with the whole process. Not only is their custom work great, but they have an amazing assortment of jewelry that you really don’t see in other stores. There is also a whole section of pre owned jewelry that is super cool! I recommend anyone to please buy local, and purchase from them! They have great prices, and the friendliest staff.
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March 2023 by Gillian Vickers
I came in looking for a “fix” for an Italian glass pendant my daughter bought for me during her semester abroad 15 years ago! - it was nothing pricey; the pendant’s chain holder was mounted off-center and I’d never been able to wear it. The woman who helped me was new and together we came up with a plan to mount it in a beveled surround setting of gold-plated Sterling. It was ready early and when I looked at how beautiful it was I almost cried. The jeweler did a superb job! While I was there another friendly salesperson helped me find a gold-plated chain that went with it beautifully. I’ve worn it several times since picking it up and the compliments keep coming. I highly recommend this jewelry store.
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January 2023 by Brittany R.
Todays cargo! What a cleverly named establishment. I was looking to get ring I was gifted cleaned and appraised. The ring is perhaps over 40 years of age and it was probably manufactured in South America. I contacted this business Monday morning and within the hour I was told to bring it in by Carla the manager. The service was free ofCharge and took only one minute. I was told that the center stone is aquamarine and that the shank is silver. Upon entering my pup and I were warmly greeted by Lisa, she even received a treat. The store itself was well lit and stocked with beautiful jewelry. Jewelry repair currently has a 25% discount ... check them out!
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November 2022 by Marianna D.
Helped me get my Citizen watch repaired. Excellent communications regarding process as Watch was sent back to "factory" for the work. They gave options for cost of the work so I had a choice on how much to commit to the repair work.
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November 2022 by Robert A.
Almost two years ago, I read the fabulous reviews and decided to give this place a shot. What a great decision! Carla and her team are caring, competent jewelers. I've entrusted Carla with some major purchases, and she does not disappoint. More than that, she gives it her all. Just this week, Carla got a gasp out of my Bride when she showed her some earrings the I requested. I could not be happier with this small business, and I commend them to you. Happy shopping, Rob
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September 2022 by Rebecca Mickol
I appreciate a woman-owned business, but I do not recommend Today's Cargo. I had six pieces of jewelry appraised. When I dropped off the jewelry, I mentioned that I received the pieces from my mom and grandmother after they died; the staff member made a comment that I must be "glad to have these" and no, I would much rather have the people than their jewelry. I also had to come back to the store with one of the pieces so the gemologist could look at it again, because she didn't write something down. When I did receive the appraisal report, one of the items, a double-stranded, 7" pearl bracelet, was listed as a triple-stranded 18" pearl bracelet. I asked to have this revised, which was done, but this left me skeptical of the accuracy of the other appraisals. I would also just like to add, in my personal opinion, the personalities of the staff that I talked to on the phone and in the store were less than inviting/somewhat abrasive. It also took 6 weeks to get the appraisal.