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July 2023 by James Khoui
Bought a car from Mike and i couldnt be happier. He took care of everything for me and made the process of buying a vehicle enjoyable instead of the norm... If you need a truck, van or commercial vehicle i would highly recommend giving Mike a call.
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May 2023 by Maria Trujillo
The vehicle broke less than 20 miles away from the car lot!!! They were told I didn’t wanted the vehicle and had agree to return funds to the bank less 5 % stocking fee, which I agree but now they don’t want to send the money and they still have the truck !! We are talking about 33,000 thousand.. The finance company is repo something I never had!!! They are sweet when they try to sell but then they are very rude!! Of course he don’t want to let go of the funds!!! This has stress and put a burden on my family and myself ?
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November 2022 by Sara Stills
We made an appointment to look at an 2008 Van. We were going to come that day but the sales person ask us to come the following the following day at 2pm because he had another appointment in Baltimore. We were an hour from coming but Mike called and said they sold the van. I’m unbelievably disappointed that this company didn’t hold the van when they asked us to come the following day. We were at the bank right then getting a check. We were extremely excited at seeing an affordable van for our large military family. Our daughter is in a wheelchair and we were praying for a van to help us get around.Extremely disappointed that they didn’t hold this van for us to see when they asked us to come a day later. I had read the reviews and thought they seemed reasonable. Very disappointed.
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July 2022 by Carl McInerney
Just bought a used car from them. Outstanding service! Expert advice! Super helpful person (Mike). Love my car! Great price! I have purchased used cars for many, many years (from both private parties and dealers). Total Package Auto is the best.
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June 2022 by Chris Frisina
Beware of mismatched online listings. They failed to communicate in the timeline they said they would. Their listing mismatched the engine and features of the vehicle. Mostly professional. Not great at commercial sales.
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April 2022 by Dorothea Johnson
I called three days in a row and no one answered. On the third day I decided to vist. When I arrived, they were closed. So I read the business hours on thr door. I returned the following day to see two men working on something. They told me the owners had left the country. Just WOW!!!
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September 2021 by Norma Jones
The owner of Total Package Auto Ray, is a awesome businessman. He works with you and if any issues comes up he does his best to solve. I had no issues with him loved my car and if you are looking for a vehicle reach out to him.
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May 2021 by Shannon A McGhee
Inviting environment.Affordable pricing.Clean and Dependable automobiles for sale.Efficient and courteous sales.Customers are treated as if they were family.I'll definitely purchase another vehicle from Total Package Auto again.Go ahead and check out Total Package Auto in Alexandria, VA; you won't be disappointed.
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August 2020 by carly damuth
Highly Recommend! Had a great experience with Total Package Auto. Ray, the owner, was very friendly and professional. He went over and beyond during the process of helping me purchase a vehicle. Very knowledgeable and trustworthy, which seems rare to find in the dealership industry. Definitely will be going back to Total Package Auto to purchase my next vehicle.
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June 2020 by Isha E
They are liars and untrustworthy car salesmen. I will never recommend anyone to them for purchasing a used car. They took my money and cost me a lot more money, because they knowingly sold me a lemon. Do yourself a favor and do not buy from these people. They knowingly sale bad cars. I hope this place closes down. I wish I could give 0 stars.
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March 2020 by Ashley Avery
Had a great experience with them! Couldn’t be happier with my new car!! ?. Great people to work with :)
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March 2020 by Betty Boop
Really smooth process. They really do work with your credit when they say everyone approved they mean it a lot of places say that to get you there and boom no car and a waste of time. Ray was very friendly salesman’s very good customer service knowledgeable and Honest. I love my car and they made the process so easy. Would recommend them. Also Shar is so sweet as well glad I went here.
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March 2020 by Samantha Anderson
I contacted Ray @ Total Package Auto over a year ago, met him and looked at a couple of cars; he seemed very honest, professional and upfront with everything; we weren't quite ready to purchase yet but I kept his information. I recently contacted them again because my son was in the market for an upgrade to his first car purchase. We ended up working with Jonathan and he did a great job pulling it all together and getting my son into a much better car. Very pleased; in fact, so pleased that we went back again and my daughter purchased her second car as well! Thank you so much for being flexible on terms, keeping good cars in your inventory and being very professional. Real good group of people.
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March 2020 by Destiny martin
I came here based on a reference from a family memeber and here they are always willing to work with you. Also why go somewhere and deal with people not being up front. At Total Package Auto they helped me drive away with a nice car, and customer service awesome?. You want to get your monies worth and walk away with a great car this is your spot. Thank yall so much i am so happy about my purchase!!!
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March 2020 by Natasha Bridges-Fultz
This place is definitely worth trying out. I called the owner on a Saturday morning inquiring on an 08 Hyundai car which had been sold. He had told me about another car, 14 sonata amd told me to come in. He was flexoblenwith my situation and eager and willing to help me. I have less than perfect credit and I was glad someone would take a chance on me trying to turn things around amd start fresh. The car was being used for a couple days, but because I needed a car no later than Saturday he put me in a loaner car until today and I got my car and I'm in love with it. His sister was incredibly helpful, and sweet. I appreciate everyone. Again, a small place that definitely deserves the business. Give them a try, you wont be dissatisfied at all!
