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October 2023 by Taiara Matos
It was easy to rent online. Picking up was fine and returning it too. Super recommend.
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September 2023 by kayla hodges
I loved my experience with Janice and Marcos! Absolutely lovely couple; super helpful, resourceful, and kind. I rented the small 4x7 trailer to hitch to the back of my Subaru from VA to NY. I needed help grounding the wire in my wiring harness and they drilled it in for me. The chains on the Uhaul hookup wouldn’t quite fit the holes on my smaller hitch, and they replaced them easily and quickly. I was impressed with the customer service, and couldn’t have felt safer on my trip. Thank you so much!
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August 2023 by Christopher Knight
I've used this location three times in the past three years, and it has consistently been the best part of the moving process. Check-in and check-out are easy, the owners are incredibly nice and helpful, and the truck is always in good condition.
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April 2023 by Teresa Jensen
Friendly. Very caring and kind. They made sure my daughter had everything she needed for her move.
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April 2023 by Nicholas B.
This place is disorganized and an accident waiting to happen. I showed up and wondered around a bit with a couple other people trying to find someone to talk to. Once we did the lady was pleasant and knowledgeable. The outside crew hooked up the trailer I needed but didn't explain anything of unhooking for after. When I returned I was lost trying to find a place to put the rental and how to secure it. I ended up lifting it off my hitch and leaving it with a phone messages because the office has a hard close at 3pm.
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February 2023 by Nomali Kheswa
The pickup was easy and the couple were so sweet and helpful too, I will not mind using the location. The drop off was easy and closer. Happy with the service.
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October 2022 by Rachel W
I love this place! I work for a catering company that rents uhauls each weekend. Every time I go there, they're friendly, welcoming, and helpful! Great people! Hassle free renting!
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August 2022 by Rhianna Bliss
WORST EXPERIENCE EVER. Came on time for a 24/7 mobile order pick up today (Sunday) at 2:30. And had to call customer service because we weren’t able to pick up our equipment due to the location not setting pick-up correctly. Although we did receive a refund, it set us back quite a bit during our move. Definitely would not come to this location ever again! Don’t offer after hour pick up if you’re not going to set it up beforehand!!
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August 2022 by Angela Mtungwa
Still not sure what to make of this place. My reservation was at another location and it got moved to this one a few days before the date because the other one didn't have a 15' truck. Location is industrial to say the least. The lady who initially helped me was very nice and patient. The gentleman was less friendly and a little curt. They also do not answer the phone. I tried multiple times per day on multiple days because I had questions and they either never answered or the one time they did, they put me on hold too long. UHAUL's website is missing some key info, like you are required to register in order to do the online check-in even though it gives you an option to continue without creating an account (it just kept going back to the same page making it seem the website wasn't working), there's no parking on-site, and re: loading/unloading moving support for a local move with locations 30 miles apart. Also required some renters to provide 2 contacts UHAUL could call to verify their identity before they would process the rental. What?!? All in all I probably would not use UHAUL again at any location. I'd choose a different company.
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July 2022 by Michelle S
The location and set up is terrible. It’s on a tight, nearly one lane, dead end street so there were multiple people waiting to drop off and even after dropping the trailer off we had to wait for someone else to drop theirs before we could leave. Drop off was a pain and they insisted on us backing the trailer into a tiny spot. If you use google earth you can see what a pain that is, especially if there are already trailers parked. The lot is gravel and on a hill, making it more difficult. We were told contactless but it wasn’t. There is a larger lot in back, where they should let you drive in and drop instead. There are much better, more convenient, well organized locations to use. Go elsewhere.
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July 2022 by Fame’n Flames
The people there where wonderful we were in a bad situation and they got us a truck and trailer as fast as they could great people great service got us out of a bind!!!
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July 2022 by Andrew Poppas
The DC location was very professional, unfortunately it was the 3rd location I was oriented to throughout the day on a pre-ordered trailer.
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February 2022 by Bradley Farster
I rented a 5x8 trailer from this location to move some items locally. The owners were extremely helpful, making check-in, hookup and drop-off quick and easy. I will be renting from this location again.
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December 2021 by Jennifer Heiserman
We have rented trucks many times in the past 20 years, this has been the worst experience ever! Made reservation online, uploaded DL info, and whatever else they needed. When we arrived today to pickup, you checkin thru the app, the “help” didn’t help at all, warned us it was very hard to get the truck out of the back that he needed to be extra careful…meanwhile a truck trying to pull out of the spot knocked their mailbox over…. Everything was just so unprofessional…no wonder it was so cheap! We’ll be renting from Penske next week.
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November 2021 by Jayson
Bad business service. Irresponsible people. Nobody should use this location if you want to pick up your truck on time.
