U-Haul Moving & Storage of Alexandria offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, and moving help. Customers appreciate the helpful and friendly staff, with several reviews highlighting exceptional service from employees like Bryan, Afaf, and Abdul. Bryan, praised for his professionalism, handled a challenging situation when the computer system was down, managing customer transactions manually and guiding other staff members through the chaos. Despite system issues, customers noted that the rental process was quick and smooth, with some mentioning minor scuffs on trucks. When last-minute needs arose, Bryan quickly provided a truck and helped find movers, making first-time moves much easier. Afaf and Abdul received special mentions for their kindness, swift service, and ability to handle customers with care, even staying late to assist. Overall, the staff's friendliness and dedication have made this location a trusted spot for moving needs, consistently providing outstanding customer service.
I never expect great or even good service at uhaul but these guys were excellent! Quick service, honest, helpful. What more do you need at a uhaul!
March 2026
Allen Great service win above and beyond. I appreciate it answer all the questions. Definitely coming back.
March 2026
I enjoyed everything about this location and I will certainly use them in the future. I did not get to experience one on one customer service but using the mobile app was easy and convenient. The truck was next to perfect! Thank you for a wonderful customer experience!
