U-Haul Moving & Storage of Alexandria offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, and moving help. Customers appreciate the helpful and friendly staff, with several reviews highlighting exceptional service from employees like Bryan, Afaf, and Abdul. Bryan, praised for his professionalism, handled a challenging situation when the computer system was down, managing customer transactions manually and guiding other staff members through the chaos. Despite system issues, customers noted that the rental process was quick and smooth, with some mentioning minor scuffs on trucks. When last-minute needs arose, Bryan quickly provided a truck and helped find movers, making first-time moves much easier. Afaf and Abdul received special mentions for their kindness, swift service, and ability to handle customers with care, even staying late to assist. Overall, the staff's friendliness and dedication have made this location a trusted spot for moving needs, consistently providing outstanding customer service.
This is a very well run location - large inventory, quick check in process, clean and modern equipment and very knowledgeable staff. I hired a van for 4 days and did 500 miles.
August 2026
Bryan was super helpful and made the process simple and straightforward. Was very grateful for the assistance on an already stressful moving day.
August 2026
Building needs to fix their air conditioner!! The workers go above and beyond - they deserve a break from the heat and cold.
