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March 2024 by Aidan Shaw
Lady at the counter got an attitude for no reason. Also I asked “Where can I find the free envelopes?” (because usps has those) and was told that didn’t exist. Had to pay for one and I was selling something. I actually lost all my profit plus a little for the shirt I was shipping. Just go to the usps on surge street.
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February 2024 by Katherine Sobotka
If I could give zero stars I would. The young woman who works here is beyond unprofessional and unpleasant. I'm amazed she still has a job after all these negative reviews. The USPS is a joke. Avoid this location at all costs. I'd rather pay more at UPS then come to this dingy location with weird music blasting and a surly employee.
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January 2024 by Marc
Location is supposed to open at 9am on Saturdays and it's almost 10 with no sign of opening although the location says it's open.
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January 2024 by Jessica Allossery
I dread having to go to this post office location. There’s a miserable employee at the counter and it makes me very uncomfortable and reluctant to go here. Unfortunately it’s the only post office within reasonable walking distance so I’m forced to go for the convenience, but I try not to. I understand we all sometimes have bad days but I specifically go out of my way to be kind and do not get greeted back… not even eye contact. I feel like I’m not being treated like a human being. Always an awful experience and I wish USPS would do something about it.
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December 2023 by Chase and Hannah
I feel horrible for the woman who works here- she is clearly a very unhappy and disgruntled employee. I try to give others the benefit of the doubt, but I am scared to walk into this location because of how poorly customers are treated. Do yourself a favor & READ the other 10+ reviews & drive the extra mile to another location. Her behavior is completely unacceptable and awful and she does NOT need to be working in customer service.
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November 2023 by Ashley M
Horrible customer service- employee at the front desk (same one everyone is referring to) is beyond unprofessional and should NOT be in any customer service job ever.
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October 2023 by Joshua Leutz
Staff locked the door before closing time. What a crazy sense of entitlement.
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October 2023 by Elmer Erazo
PLEASE DONT USE THIS POST OFFICE LOCATION at Mt Avenue in Alexandria unless you want to have the Worst costumer service experience in your life! I came this morning and the African American lady at the front desk who has pierces and curly hair was very rude to me. I am very surprised she still working here. I am a costumer along with 12 more people who has complained about this person. Her attitude is so disgraceful and Nasty towards costumers. I hope she gets fired before the end of the year so we can start fresh next year 2024.
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October 2023 by Corey Barrett
Whoever the woman that everyone is talking about is extremely rude and doesn’t adhere to the hours displayed on their website. Hope she finds happiness in her life cause she’s spreading negative vibes everywhere.
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August 2023 by Jennifer C
I am pleased to see I'm not the only one who is horrified by this USPS location and the woman who works here, arguably the most miserable person on the planet. She is unhelpful and beyond rude. I will gladly pay twice as much to use UPS or Fedex, or go to location that is further away. I can't believe taxpayers are responsible for this person's salary.
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June 2023 by Xerox S.
I use this post office regularly. The service is prompt, exact, quick and professional. I would have given 5 stars but the hour closing at peak time leaves a lot to be desired. Why not have relief come during her lunch time? She should not be there alone for security reason. Good JOB EVA!
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June 2023 by Zachary Harveston
I along with six other customers were screamed at, told to go to another station, and had the door slammed in our face by the female postal worker. Not to mention she didn’t even open the office until 30 minutes after it was suppose to open and never gave a reason. Very unprofessional and rude.
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May 2023 by Colleen H.
I cannot even begin to explain how rude and unprofessional the clerk at this location is. Based on all the negative reviews between here and Google, I am amazed she still works there and has been for years. I live within walking distance to this location and would much rather drive to a further location just to avoid this miserable individual. If you can, do yourself a favor and avoid this location if you can until they can remove her from this position.
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May 2023 by Lus Fit
African American woman with pierced nose and big curly hair working here has major attitude. So unprofessional how she handled me today as a customer. If she is that unhappy with her job she should do everyone a service and quit.
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May 2023 by Corey Guastini
We’ve started going to a different post office farther away from our house because the clerk is so malicious.
