-
February 2025 by Nahu Dimitri
Amicable staff .. they get the lines through quickly as well
-
November 2024 by Studio 29 by Marcie
I visited the Kingstowne post office yesterday, and I was overjoyed. The entire building was decorated for Christmas, which was a very surprising and delightful sigh after years of not being able to even acknowledge it.
My sales associate, Mr. Truong, has always been amazing. He has a sarcastic sense of humor I appreciate, and always try to educate you what did you do wrong 😂 and, that I can say whatever funny I want without him even batting an eye.
For the lady who had to deal with a rude customer, I am very sorry. I am also sorry for everyone who is lashing out at you. Remember that you never know what another human is going through, so it's important to be kind.
I did experience some negativity at this location before, but everything has improved lately, which is a great sign that things can change for the better.
Wishing everyone a Merry and blessed Christmas.
-
July 2024 by Andrea “Andie” Hancock
They are really trying hard at this location in comparison to others in the area. They staff are usually very nice, the space links neat and clean. The last time I went in they were playing calming music.
-
July 2024 by Lindy
We get misdelivered mail every week that we give back to the postal carrier. Our own mail has been misdelivered. Including bank statements, credit cards, online orders. It's very troubling.
-
April 2024 by C
Been to this location multiple times and they’re always kind and efficient. No issues!
-
February 2024 by WarMachineDelta
Lose packages that are physically handed to them somehow
-
February 2024 by Jules
In months/years past, the reviews listed below represent all customers that had no choice but to use Kingstowne PO - including myself. The staff were rude, angry, and treated customers as if we were interrupting their job, when WE ARE THEIR JOB. This was consistent and not just a singular event.
But, I'd like to point out that in the past several months, there is a new Postal Team at the Kingstowne Post Office, and they are kind, courteous, and good natured in their assistance. This is a HUGE IMPROVEMENT from the staffing last year and years prior. Please continue to hire folks like them! I actually walk out each time relaxed and smiling. Love the Kingstowne PO team!!
-
February 2024 by Muhammad Raza
Clean place as compared to other post offices. Window staff is also friendly.
-
February 2024 by Edward J Simental
Typical post office
-
January 2024 by Carolyn Drake
I was inside of the building in line waiting for service yesterday. One of the employees (Asian man)who was standing there doing nothing said "we can't service you because we are closed". I was always told that once you are inside of the store they must service you. I could see if I was at the door then yes you don't have to let me in because you are closed. But I'm inside of the building and you tell me that you can't work with me because you are close that's unacceptable. Then tell me that I could go over to the Franconia location because they're still open.
-
September 2023 by A M
It does not surprise me to see all these negative reviews. Worst of the worst. I had the most terrible service. The Asian-guy was so rude I felt like slapping him. The mail I sent was supposed to be delivered in 3-5 days(Priority Mail International $68.70)to Europe and now 13 days later the Trucking number still shows me it is in NY. I called the post office number and was told to go back to the post office I mailed from and talk to them. After talking to this stupid person left the place without any good answer.
-
September 2023 by Ginny Cwalina
I find that the customer service and staff at the Kingstowne Post Office to be very helpful and polite.
-
August 2023 by Caroline M.
Good experience. Their self service machine works very well. It is a clean space as well.
-
July 2023 by Julie S
In months/years past, the reviews listed below represent all customers that had no choice but to use Kingstowne PO - including myself. The staff were rude, angry, and treated customers as if we were interrupting their job, when WE ARE THEIR JOB. This was consistent and not just a singular event.But, I'd like to point out that in the past several months, there is a new Postal Team at the Kingstowne Post Office, and they are kind, courteous, and good natured in their assistance. This is a HUGE IMPROVEMENT from the staffing last year and years prior. Please continue to hire folks like them! I actually walk out each time relaxed and smiling. Love the Kingstowne PO team!!
-
June 2023 by Carlos P.
My experience in the kingstown Post Office on Wednesday June 28 was very pleasant, thanks to Mr. Thang Truong, who helped me with an address that was incorrect, if it had not been for him, I would have sent the letter to an entity in the government in the wrong way. Thank you very much Mr. Thang for his attention and his efficient work.sincerelyCarlos Prieto
