The USPTO is a government office that provides support for inventors and businesses seeking to protect their ideas and innovations. Many reviewers highlighted the excellent customer service they received, with one praising a representative for staying patient and helpful during a lengthy call, even taking screenshots of documents to assist with resubmission. The staff’s kindness and knowledge left a positive impression, empowering the caller to complete their process confidently. Others appreciated the quick response times and professional assistance in patenting new, practical ideas, emphasizing the office’s role in supporting science and innovation. The USPTO also maintains a location at 600 Dulany Street in Alexandria, VA, which visitors find interesting for its history and connection to inventions, including a research section that has shifted online due to COVID-19. Several reviews mention the office’s involvement in registering trademarks, such as Baltimore’s Charm'tastic Mile, the only registered trademarked street in the city. Some users also note difficulties in locating certain services, like recovery of invention deposits, indicating the complexity of patent-related processes. Overall, the USPTO is seen as a vital place that offers professional, responsive service to inventors, researchers, and businesses, fostering innovation and protecting intellectual property across the United States.
I am from Iraq and hold a bachelor's degree in physics and a master's degree in nanotechnology I have a new idea to generate electrical energy at a lower cost. I just need your help in realizing the idea because you are a scientifically advanced country and support science and scientists.
June 2024
Exceptional service and exceptional response time. Highly recommend this to patent your new, novel, and practical concept. God bless. Love Jose Galindo
November 2023
United States invention deposits impossible to find what exact service to recover invention deposits from my family in the United States, hope that these goods at home...