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August 2023 by Allen Botnick
This is a great place. I have a hybrid ebike conversion that needed a bottom backet replaced, new rear brake cable, brake and derailleurs adjusted. They (JIm and Rich) did all of the hard work and coached me through changing the brake cable to make sure that the work came out fantastic and only charged me $55 including parts! Be nice, follow their instructions and you'll get a lot out of this place and probably will learn some bike repair.
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August 2023 by Chaddrick Adams
Great service! Direct and effective, showed me what that problem was fixed it, and moved on to the next problem. Being a new bike owner I don’t know much however the employees did not make me feel less than like some other bike shops. Very happy with my services!
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July 2023 by Leah Matchett
Great spot with kind helpful mechanics. I stopped by and got a new bike and everything else I needed and the men the in the shop were helpful and kind, explaining differences between bike models without making me feel uninformed. They also host Wednesday nights fix it yourself workshops, so its a great community hub. Looking forward to going back!
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July 2023 by Lukas Zajac
It's great, I just did a complete bike overhaul for a great price. I wish I had some more time to join their Wednesday fix it yourself program. These guys definitely have the knowledge and expertise when it comes to bikes. If your bike is abused (like mine was) they might judge you a little bit ?but to be honest I totally deserved it ?. Keep up the good job!!! I dropped the bike on a Sunday afternoon and it was fixed by evening.
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July 2023 by Allison Swartz
I brought my bike in today to get my brakes fixed. Christian not only fixed the problem I came in for, but also checked that everything else was working correctly and fixed those parts as well. I also bought new grips and he put them on for me! He even adjusted the seat to the correct height I needed it to be at (I was unknowingly riding with it at an incorrect height). He had me in and out within 15 minutes and my bike was working good as new. Thank you Christian!
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July 2023 by Venus Yarbrough
I had the pleasure of needing Velocity’s expertise today and Christian was a Godsend!! I had been riding my bike and my back tire just stopped working and I flew over my handlebars and had a pretty bad accident. I was banged up, bleeding and had just dragged my bike from the middle of Mt Vernon Ave to the store. Having a heavy bike I was also out of breath. But a nice young man named Alex brought it into the store for me and within 35 minutes my bike had been fixed, my seat was fixed, my front brakes were fixed, my tires inflated, and I couldn’t have been more grateful. For anyone wondering about Velocity, I cannot recommend them enough! I ride my bike every day and I was despondent over the idea that it couldn’t be fixed. Christian had a smile along with a first aid kit that he promptly brought out to provide me first aid supplies with and a cheerful attitude. You can tell that he enjoys what he does. So thank you Christian and Velocity Bikes.Kindly,Your friendly JRA ??
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July 2023 by Dylan Simon
Took my bicycle here this afternoon. I was provided with a very quick service and immediately able to take my bicycle on a roadtrip! Thank you!Edit: I did not see him featured on the “Meet our People” section on your website, perhaps that helps narrow it down. He worked on my Trek Marlin 7 Orange/Red
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July 2023 by Chelsea Raubenheimer
By far the best bike shop I've been to in years. Christian knows his stuff and he went above and beyond to make sure I had everything I needed for my bike. I'll be back here for sure!!!
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May 2023 by Andrew Wise
Best used bike shop in the area. Tremendous value and honest advice and service.
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March 2023 by Bai W.
I stopped by today because my bike brakes were almost totally useless. They were closed however the man working (I didn't get his name!!) came to the door and decided to help me out. He took my bike and fixed it up very quickly. I am so thankful he helped me even tho he did not need to!! I will be returning for anything bike related in the future! Thank you, sir! I appreciate you. Great way to do business
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February 2023 by Brett Nein
Always a great bike shop. They can fix anything on your good ole bike and at a super reasonable price. They have a good selection of used parts, and new when you need it. They've helped me 2x on an older Specialized dirt bike getting it rehab'd to hand down to my son. And their mechanic staff is very helpful. Love this shop!
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November 2022 by Daryl
Dropped my bike off Saturday morning for a tune-up. Now the brakes work, shifting doesn’t sound like I’ve run over a bunch of rocks and the bike is clean. The gents had it ready incredibly quickly and we had a great conversation too while they changed out my kickstand. They also gave me some tips on how to ship my bike safely and I’ll be coming back in to get that taken care of when the time comes. I highly recommend this shop!
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November 2022 by Caroline Hale
I stopped by with a issue with my gears and they fixed it in about 10 minutes and didn’t even charge me for it. They were friendly and knowledgeable, too! I will definitely come back here for yearly tuneups.
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July 2022 by Rashawnda Watson
We came in prepared to purchase a bike today. Sadly, we were ignored. Then, to add insult to injury, we were directed outside “where the used bikes are”. Now I’m no bike salesman, but that can’t be a good sales pitch. You failed today, Velocity.
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June 2022 by P T.
Great bike shop! Friendly staff and quick service. Fixed my kid's bike on the spot for a very reasonable price. Will be coming back for all my bike needs.
