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January 2023 by Google user
Multiple pharmacy employees at this Walgreens who answered the phone could not be bothered to help me track down medication backordered at my normal pharmacy. The first employee said it would take too long. The second employee said there was no way to check inventory at other locations, which I know to be a false statement.
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January 2023 by Patrick Corbus
Multiple pharmacy employees at this Walgreens who answered the phone could not be bothered to help me track down medication backordered at my normal pharmacy. The first employee said it would take too long. The second employee said there was no way to check inventory at other locations, which I know to be a false statement.
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February 2022 by Philip Smith
Surprised to see such low ratings for this pharmacy. I have been going there every month for three years. It is a busy store in a busy area, but the staff is friendly and experienced.
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December 2021 by Nick Lombardo
Do not come here for a vaccination of any kind. The pharmacy is horribly inefficient/dysfunctional.
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December 2021 by Lillith B.
pharmacists refuse to address patient questions - they answer and send the tech out to tell you, which is just unprofessional and unwarranted. they are the experts but they hide out in the back never coming into view. the techs are pretty great but the fact i have to wait 40 minutes for service - drive thru or in person - is unacceptable. this is at any hour on any day they're open. and i also have multiple times had to update or remind them that i am insured. as if they lost their records. i get charged full price about ever 3-4 visits. i also learned they're not IN NETWORK and so my $4 script continues to rise in price to where the same script is now $10. no explanation for the increase. but the techs are very professional and nice but they should not be responsible for communicating sensitive drug information to patients/patrons. i am now going to look into CVS as an IN NETWORK option.
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December 2021 by Christopher R.
The pharmacy folks are helpful, courteous and professional. The Walgreens is well kept, clean, and organized.
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November 2021 by Eboni Y.
This pharmacy has the worst most unprofessional staff. It is the most poorly run pharmacy I have ever used. I will never be coming back! The never ordered my medicine! Even after I reminded them when I spoke to the pharmacist on the phone! My doctor sent the prescription to the pharmacy on Wednesday, and they still hadn't ordered it by Sunday. One pharmacist told me on the phone that she was going to put in the order right then on Sunday for me to pick up Monday, but she NEVER ORDERED MY MEDICATION! They still hadn't ordered it two days later so I had to call several other Walgreens to find one that had my medicine in stock. That should be considered professional malpractice! A pharmacist can't just refuse to fill a patient's prescription! This is unethical! I will never return here.
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October 2021 by Jordan S.
The savings tags were 3 weeks outdated, the prices didn't match the weekly add, and the cashiers had no idea what they were doing. I recommend avoiding this one if you need anything more than one item.
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June 2021 by Rider M.
The employee keep me waiting for more than 30 minutes. I just wanted to see passport pictures. She's didn't care at all and just left me waiting. Worst costumer service eve. Prefer CVS..
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May 2021 by Alison R.
I get my prescriptions here which is one thing and it's fine okay service but it can be super slow at time and even during crowds only one person is working the counter. It's really irritating, today when I got my Covid shot I made an appointment which you had to do and that was fine no problem but they where late and only had one person administering the shots. It was not okay for me to be waiting for around 20 mins after my appointment it was insane and when I tried to tell the pharmacist about the wait time she just blew me off and was not helpful or a very good listener at all so that is my review of this location for two different things.
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May 2021 by Elizabeth E.
Terrible pharmacy with no competency - no follow up on standard prior authorization issued. One pharmacist says they can't do anything and the next says my script has been sitting there for over a week.
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November 2020 by R Feria
Take too long to service people at the pharmacy. They leave the line 5 or 6 people deep and ignore who is in line first. Very inefficient.
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July 2020 by Aubrey N.
this place is covered under my tricare insuranceit's close to where i live in the suburbs so sometimes i walk here there's other locations for what ever that means in alexandriathe stock has occasional items of interestoh this is where i go to get prescription medicationsomething some young adults may not be aware of
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July 2020 by Deena M.
I am no longer a customer of this location since the pharmacist on call decided that he would insert himself into my healthcare relationship between my doctor and I by not filling a prescription that had been emailed in on July 3, 2020. The doctor even called and left a voicemail after the pharmacy had closed on July 3, 2020 saying it was okay to fill. The pharmacy was closed on July 4, the second day I went without medication. On the 5th, I called the pharmacy to check the status. The pharmacy lied and said they never received that voicemail. I know it was a lie, because my doctor went out of his way to send me an email saying that he called and left a message - now on the 3rd day of not getting medication I needed. I went for a long weekend without medicine I needed, that my doctor authorized, because the pharmacists perceived himself to be an authority over my physician and didn't want to fill it. There is no policy that states that the prescription cannot be filled without the physician's consent. Instead, they gave me some lame reference to filling prescriptions early as a courtesy, but they absolutely chose not to in this case and even though my physician is fully aware of the situation and consented by sending a prescription for filling, the pharmacists refused, causing a worsening of my condition, which led to an emergency healthcare visit.It is utterly unacceptable for a pharmacist to override the instruction of a doctor. A pharmacist is not entitled to the privacy of the communications that occur between patients and their doctors. If a doctor sends in a prescription based upon a visit with a patient, that is substantial enough to be evidence of consent to prescribe medication. The doctor's DEA number is on the prescription, so if the doctor doesn't have a problem with sending a prescription, the pharmacist needs to fill it or just go ahead and become a doctor. But the arrogance of the pharmacist at this location was utterly unacceptable and led directly to a deterioration of my conditions.This is the second time I have had to have my physician team go above and beyond sending a prescription and then having to personally call the pharmacy because the pharmacist perceived themselves to be in a position above the doctor.This ultimately leads to patients not being able to get the treatment they need when they need it.This Walgreens has pharmacists on staff who believe that a prescription is not enough documentation between a patient and doctor; they will interfere in your care and have no qualms about unnecessarily delaying receipt of your medication whenever THEY feel it's okay.I have removed all of my prescriptions from this location because dealing with arrogant pharmacists is not good for anyone's health. I recommend that if you have prescriptions that you need to have filled without dealing with arrogant, bureaucratic hurdles that you remove your prescription from their care as well. This lack of professionalism and arrogance led directly to a decline in my medical condition.
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January 2020 by Ebony J.
Clean and able to find what I was looking for. A generally nice convenience store that provides several conveniences from medicines, to ingredients to make dinner when you forget something at the grocery store, and all occasion greeting and gift cards. I appreciate the "in and out" of shopping here.
