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November 2023 by YelpFoodie A.
I was racial profiled at this location recently. I have never experienced this at a store before (at least not to my knowledge), so I was in shock that this happen to me at this day and age, as a female minority. I happen to drop off my car at a nearby auto shop for inspections and thought walking around the area would help kill some time. I leisurely walked around the seasonal decor aisle and then noticed that every time I went to a different aisle a young African-American female associate kept walking in front of me at every aisle I went to (the amount of times she did this made it more obvious what was happening and downright obnoxious). Then I saw a middle-aged white male supervisor/manager at the end of every aisle I was in. For instance, I was looking at hand soaps to purchase to pass some time while waiting to pick up my car and he would not stop watching me until I left that particular aisle. It was very odd and uncomfortable. I was very close to confronting them politely and asking if there was a problem, but by the end I just decided to leave instead. I felt like I was being followed and I didn't know why. I don't plan on visiting this store again. It's unfortunate because it is a cleaner and larger Walgreens than most in the area. If I had the proper contact, I would report the management of this store.
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November 2023 by Darlene Brown
The do not have sufficient help in this store and the lines are ALWAYS LING and the customer service is not that great! They don’t allow for advance payment to make prescription pickup easier.
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October 2023 by Anthony A.
I really tried here but the pharmacy is completely disorganized. I get notifications that my prescription is in, I go there and they have no record. Then I get calls asking why I'm not picking up. Switching to Neighborhood pharmacy.
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September 2023 by Adam G.
Have always had great experiences at the Walgreens pharmacies I've used. Not sure what's happening at this location, but I'll be going to CVS in the future.
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September 2023 by YoMags “Mags”
Grateful for parking lot behind the store, wide aisles and helpful staff when you get their attention.
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July 2023 by E Hendy
I ordered online ahead of time and picked up. It was super easy, short line.
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June 2023 by Nick S.
I hope no one has to deal with the guy working the photo counter that I had to deal with around 4 pm on June 10th, 2023. He got upset that I forgot to say "photo pickup" instead of just pickup. I thought it was implied since I was at the photo counter. "Well don't you think you should have said that in the first place?" I just laughed a little because I thought he was joking, but I quickly realized he was giving me attitude. The entire time I was paying, I could feel his temper getting worse and worse. I said nothing. He handed me my photo and locked eyes with me, like he was going to continue berating me. The tension was so bad that I asked him if he was okay. He asked me if I wanted to "take this outside." I told him to drop the attitude and walked away. This was completely unwarranted and made those around him, including myself, feel uncomfortable and unwelcome. Judging by all the past reviews on here, this location should consider better customer service training or hiring methods. Do better, Walgreens.
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March 2023 by Katy L.
This review is for the pharmacy only - they have twice shorted my medication. They recently were out of a medicine I take monthly - it happens. When I asked them to see if any other Walgreens in the area had it in stock they refused. I have since switched to Harris Teeter where the pharmacist is extremely helpful and went above and beyond to get my prescriptions transferred.
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January 2023 by Matthew L.
This location is severely understaffed and in need of training. Employees do not create a welcoming atmosphere at all but they need better direction from their supervisors. Great location but horrible execution inside
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December 2022 by Mende N.
On the app it says your script is ready but when you get here they tell you they need time to fill the script. Horrible customer service. There is also a employee thats walking around talking on the phone i can hear both sides of the conversation. Very loud and unprofessional.
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November 2022 by Tanner R.
The utmost worst and slowest Walgreens pharmacy in the area. Needs new leadership. The pharmacist takes several breaks throughout the day and fails to fill prescriptions on time. Front desk is slow and incompetent
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September 2022 by Ili B.
This was my 2nd time coming to this Walgreens location within the last month and today will be the last. Like other recent reviewers I have found the staff to be very unprofessional and even just rude. In regards to the pharmacy I didn't have any major issues I wouldn't say they are super friendly but the service is better than at the front of the store. Maybe it's time this location consider hiring associates who understand that being friendly and helpful is part of the job if it's to hard for someone to do this then the customer service industry isn't for you.
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June 2022 by Jorge L.
This place is something else. Staff is rude no need to be rude for no reason. Get better staff
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May 2022 by Katie J.
I have never had a negative Walgreen's experience until this place! It is the pharmacist's responsibility to properly fill a medication according to the Doctor's RX. I was told that only half of my prescription was filled and the rest was voided without mine or my doctor's consent. I received absolutely no communication from the pharmacy regarding this and they made no effort to make me aware or discuss the change in my prescribed medication. When I realized I was out of refills, the tech on the phone was extremely rude and dismissive "Would you have even paid cash out of pocket if your insurance didn't cover it all??" What kind of question is that!? Extremely unprofessional and negligent.
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March 2022 by Bon A.
Automated call to pick up my refills. Got to pharmacy and medication wasn't available. This is the third time this has happened with a VEAY COMMON diabetic medication. I'm looking for a new pharmacy.