-
November 2023 by Kofi A
I've had an okay experience in the past getting my medication from this particular Walgreens. Recently, a pharmacist or tech by the name of Vincent has helped me sort out my medication costs and locations of pickup when I needed to move around on short notice. I'm impressed with the quality of care and attention to detail when interacting with me as a patient/customer. I hope he continues to work at this location. Thanks for the great work.
-
September 2023 by Sez D.
I have had several times at this location where they told me I could pick up my medication at a certain time, and when I go for pick up, they say they don't have it. When I object, they say "you can come tomorrow." I even once had them say I'd called the previous day when I absolutely had not. I was there in person. SOMEHOW when I confronted them, they have my medication in stock and I was able to pick it up. I was sent back to make an appointment online for a vaccination when there were no other customers around and they could have easily helped me.Like many places these days, they do not want to work and they lie straight to your face.
-
August 2023 by Mohamed Abrari
very rude, not organized, and unprofessional. they do not give the full amount of medicine. always few capsules are missing. Do yourself a favor and go somewhere else.
-
April 2023 by Nabeel Khiyar
I came to this Walgreens location today (4/8/23) around 9:05pm. I was buying pampers for my baby, the cashier in the front, an Asian woman I did not catch her name, said, "You look too young to be a father. "I hope management or some kind of higher up sees these reviews because that is not what customers come to your store for. We're just coming to shop
-
April 2023 by Latasha McMahan
Their pharmacy is the last place to get a prescription filled. I’ve never experienced such a rude, unprofessional, confused staff. I was once given someone else’s prescription! This is so unsafe and annoying because I had to later come back to get my actual prescription.
-
March 2023 by Steve G.
Always have to wait in line either for pharmacy or regular check out at least for five minutes no matter what time you come. The pharmacy usually has one person doing the window and counter which takes 10 minutes. Otherwise, store is clean and well stocked! This part is 4 stars
-
July 2022 by Sabrina W
Been going there for years. The pharmacy staff know me are always helpful and friendly. This is a busy store and they had staff turnover when Walgreens took over from Rite Aid. COVID created HUGE wait times with walk-in testing swamping regular customer service which was annoying.Things seem to have returned to normal now thankfully.
-
July 2022 by Nick S
It's been awhile since I've worked retail so maybe Walgreens corporate policy is different than I'm used to. Wasn't aware the correct response to "do you have a universal remote" was a blank stare. I'll keep that in mind next time
-
May 2022 by Brown E.
This Walgreens pharmacy puts me on hold on average 20-30 minutes every time I call. Their app is never correct with regards to meds and refills. It Creates more problems than it solves. Drive thru service is ridiculously slow. And if u have more than one insurance they often bill only one.
-
May 2022 by Anon ymous
Bottom Line Up Front: Potentially messed up daughter's prescription resulting in her receiving higher than prescribed dose. Pharmacist was not concerned with my child's well-being, only deflecting blame.My daughters antibiotic (suspension) ran out early. Called pharmacy to see what was going on, they insinuated I was giving too high of a dose. I am certain I was giving prescribed dose but acknowledge it's a he said/she said scenario. I asked if, hypothetically, they didn't fill properly (did not add enough water, therefore resulting in running out early AND my daughter receiving a dose with a higher concentration than prescribed), what is the severity with the particular medication factoring how many doses we were short. She refused to answer, even with me providing height/weight to aid her calculations. I tried asking the same question several times, in different ways...and she just kept saying "it was filled as prescribed", "the doctor determines the dosing", and "we can't provide more without your doctor refilling prescription".I ended up having to google and call the doctor. Not going back... Oh, and the medication was suspiciously dense/viscous btw, which further fuels my concerns.
-
March 2022 by LaTeeya
If I could give -5 stars I would. For the second time in a row, I have been shorted pills by pharmacy. This time, I counted on my way home and low and behold-I’m missing 10 pills. I head back to the pharmacy and told the unapologetic technician/cashier, and she gives me the missing pills. She asked if I wanted to count them but being as frustrated as I was (plus thinking there’s no way she would miscount again), I opted out and drove off. Sure enough, when I got home and counted, I am still missing one. These people cannot even count to 10. I WILL NEVER COME HERE AGAIN. And to think, this happens after the pharmacist checked.
-
February 2022 by D
After having a horrible experience at one of the two Richmond Hwy locations, decided to try the Silverlake location. The service was amazing. We only had to wait about 10 mins, which ended up being our scheduled time. Everyone was courteous, knowledgeable and ORGANIZED. Which, was one of the biggest issues with my previous experience at the other location. The drive through was being serviced at the same time as the counter and vaccine area. There were no customers complaining and the staff seemed to work as an efficient team.
-
February 2022 by Carlos Ramirez
Horrible Staff!!! Starting with the pharmacy and ending with Walgreens photo staff. They don’t have a clue on how to run a competent store. If I could give them 0 starts, I would. You should avoid this place unless you want to waste your time without getting anything done!!
-
January 2022 by jason sutton
Atrocious!! Went through drive-through was told Rx weren't in the system. We habded them the paper copy, and the guy told us they couldn't use them. He said give us about 15min they should come in and we'll call you when they're ready. After nearly an hour without a call waiting in the damn parking lot, we go inside. The same guy says they aren't in the system, but takes the paper copy, says give him another 15min. Horrible pharmacy. It would have been faster to order from freaking Mexico.
-
January 2022 by Agatha Trunchbull
Where is your prescription? Nobody knows!!! My doc calls it in. I go in the next day (to give them plenty of time), they say doc never sent it in. Plan to call doc the next morning. Hour later I get an automated call my Rx is ready! Other times I get calls my prescriptions are ready for pickup and drive there only to be told they have nothing for me. Worst pharmacy ever!