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February 2020 by Tom W.
Bought Wal-Mart branded replacement ink cartridges (brand is "ONN", but this is a Wal-Mart owned brand) for HP OfficeJet printer. Printer rejected the cartridges. When I tried to return them, the manager at the customer service desk said their policy is to not accept returns of opened ink cartridges, even if defective. He said I could call Wal-Mart customer service. I checked the Wal-Mart website to look for return policies, and the policies for electronics said nothing about ink cartridges being non-returnable. I called customer service and we forwarded to the "Onn Team." That rep told me that the decision to accept a return is up to the store manager, and they can't be over-ruled, and that there's no other recourse for getting a refund. So I'm out $36, and neither the store nor Wal-Mart corporate customer service will accept accountability for manufacturing and selling a defective product.
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February 2020 by Sarina P.
This Walmart was SO bad. The workers there had no idea where anything was and the lines were HUGE. And the thing is that they only had like 4 lines. I am only talking about this Walmart specifically. Other Walmarts are fine to go to. All I am trying to say is that this is a sucky Walmart.
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February 2020 by Arim F.
If you are fond of doing everything yourself, from picking up food or merchandise and doing self checkout, then you've come to the right place. However, if you needd any assistance, like cutting fabric or bringing down heavy stuff you're on your own. Absolute worst nonexistent service. To think they mainly employ low wage minorities, they should at least have someone who can assist upon a service call. Nope. They should just close this place down.
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January 2020 by MJ V.
no fresh veggies. i wanted carrots. they didnt have them. or monopoly deal. what is this????? i'm so upset i have no words.
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October 2019 by Elcor I.
This place NEVER answer the phone and if you keep on calling they will pick it up and hang up on you, the employees are extremely RUDE and have no sense or idea of what customer service means. They're nothing but warm bodies and are there just to make hours. Walmart really needs to send a secret shopper and fired all those incompetent employees. They're all horrible. If Headquarters don't do anything about this, they're gonna lose clientele. DO SOMETHING ABOUT IT WALMART, start by removing Managers cause obviously they don't know what they are doing. Went there the other day an employee was rude to me; didn't have a name tag, I asked for her name and she told me to F. myself I ask for the manager on duty and she told me she was the manager and told me she was gonna F. me up if I didn't leave her store. Unacceptable .
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September 2019 by Emily S.
Save yourself the time and trouble and use another photo service. Worst experience I've had printing photos. First, no employees were at the photo center and I waited until eventually I had to go track down an employee. Second, they had no recollection of my order even though I showed them my email confirmation showing the order number, what the order was, and the date/time the order should've been ready. I decided to just use the instant printer where you can connect your phone and instant print photos/cards. That ran out of ink halfway through printing my photos, so the employee tried replacing the ink but couldn't get it to work and then walked away to help other customers, not even a sorry. I tried to just use the other printers and start over, however their cables to connect phones were damaged.
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August 2019 by Mathias J.
I came with a item # since the item was on sale said In stock online and even got confirmation from another Walmart saying they had it, when I went to ask for the tv the lady didn't even bother to ask me what type of tv I said I'm here for an element tv and said they don't sell it. She told me she wasn't going to look in the back and to fix it with customer service, I went there. The lady herself saw it said in stock and called to see if there was the tv the lady on the other side of the phone was saying she didn't wanna sell the tv and to say there wasn't any in stock. That's rude and unethical and doesn't follow Walmart's policy. Worst experience
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June 2019 by steve m.
Worst Walmart ever! Dirty store, empty shelves and very rude employees. Saw a stocker being berated by what I assume to be a manager. I cannot believe this is a real Walmart. This store would never last in another place. Very disappointed. Has Walmart franchised out their name...? I think so! What an awful experience. Should have went over to Target. Wonder what Sam Walton would say about this store.
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June 2019 by Alley V.
2 stars is definitely right. This Walmart never has things in stock, somewhat dirty. Hardly any shoes, clothes. Bathrooms aren't always kept clean. Won't come here unless I have too.
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May 2019 by Jeff C.
Oh, Walmart, how you tease me with your cheap prices and abundance of goods. You have a unique clientele that offers a special slant on the human condition, but if you weren't so crowded, I'd visit you much more. But you'll do in a pinch, when I need socks, towels, or just about any other household it
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May 2019 by Sylvia Brown
Not the best Walmart I've been to but it's not the worse either. More immigrants work here here than Americans. Maybe #45 should reconsider his war on immigration.
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April 2019 by Tiffany L.
I have been going here for years, excellent selections and customer services! They always have everything in stock whenever I'm shopping there. There is a huge parking lot, but drivers can definitely be reckless during rush hour. Also, the store can get very hectic during rush hour as well, be cautious! A McDonald's and nail salon is located in this Walmart as well, definitely convenient! The bathroom can get very dirty from time to time, be mindful of that. Other than that, all is well!
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December 2018 by Daniel A.
I feel like when Im There I'm the hardest working employee because no one is ever around to help you find something. There is never any people to check you out so the self check out is always like 20-30 people deep. Idk what they are going to do if all the self check out machines call out. You know you're a horrible store when the customer service is no. Existent and when it's faster to go to the store and check if they have an item the. To call. They answer and put you on hold forever the hang up on you. You call back they won't answer. I just don't understand how a big company like this allows such a horrible store and experience. HOPE IN 2019 they can be better. Come on!
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August 2018 by Candace A.
Not worth a one start. I refuse to go to this place. It's filthy. From the parking lot to the back of the store. The employees are rude. This store is not being taken care of the way it should be. Not a good representation of Walmart at all. We avoid it at all costs!!
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June 2018 by Jeanie C.
We came early on a Saturday. This is a bigger store than what we have in Burke, VA. It's clean and neat, but not a Super Walmart. The refrigerators are mostly empty. My husband picked a storage plastic box that does not have a sticker on it. The cashier sent him go back to the floor to pick up another one instead of having another employee to help. I asked another woman employee where the soft soap is and she sent me to the wrong place. I walked around for several times before I saw her again, and she said "I told you... it's over there...." which is not the same place where she told me before. This is the rudest Walmart I have seen. The employees looked like they will pay for our purchases.... I saw some on the floors and they all including the cashier have a raised eyebrow look....