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May 2025 by Mimi Tesfaye
Glad to call it my bank, joined in 2009. Staff are always attentive and professional. Shout out to everyone that I have in counted at the Fox Chase Alexandria branch.
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May 2025 by Gwen Early
Worse service ever
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April 2025 by Glenda Saravia
Just a tip if you're a very busy person like me. I recommend you avoid this bank; they're super slow.
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November 2024 by Lijalem Kassa
Miss Kenya, Thank you for your help, timely service,knowledgeable explanation and performance.
I have been in Business for 10 years and know this branch,always have wonderful services.
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May 2024 by Marilyn Hanger
They redesigned the interior of this branch and now they only have 2 tellers available in a much smaller counter than before. Usually when you redesign a space you make it bigger. Not this place. Now the wait is longer. Doesn’t make sense.
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April 2024 by Deborah Beard
If could get an answer after 2 emails, and numerous calls on hold it would be appreciated. I have an urgent queston I need answered!
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March 2024 by Gavin E.
Just got a rundown on how to wire some money over to my Nigerian brother! Will send you your money for your first sewing machine soon! Thanks Hakima for helping me figure it all out! I hope I didn't spell that wrong...
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February 2024 by J.A. Math
Terrible customer service. The manager should be replaced ASAP, she’s the worst.
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February 2024 by Andres Matheu
Terrible customer service. The manager should be replaced ASAP, she’s the worst.
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January 2024 by Ferdous Sh
Waited for too long! Everyone was just laughing and having good time and no one was caring about customers!
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November 2023 by Endale Atlaw
Hakimwa shifa had excellent service. I was very pleased with her service. I loved her for everything she did for me. Best worker in wells fargo.
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September 2023 by Leilana Walker
Worst bank ever!!! Best advice just run away. I got a new phone number and updated it in the app I go to add my debit card to Apple Pay they say because u changed my number I can’t access Apple Pay. Okay fine can I go to a branch and pull my money from the account? They said yes I get to the branch and they tell me they can’t give me my money then make me come in in the rain to have to wait 45 min!!!!!!!! To get my money for what reason none!
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September 2023 by Tewodros Degu
The worst customer service i seat over 40 minutes no buddy asked me what you want
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August 2023 by Michelle A
I lost my debit card about a week ago. Today, I finally went to this location to finally order a new card. After waiting for 4 or 5 minutes, a young man came up and asked how he could help. I explained, and I needed to order a new debit. He was super nice and asked if I would like him to show me how I could order one on the app, I agreed.He the. explained how i can link the new debit card (that i just ordered) to google Pay.....and explained how I could tap my phone to pay for things at the stores (thats so cool). Then he helped me set it up on my phone. Then walked with me to the teller to make sure it all worked.So I just wanted to give a shout out for the awesome costumer service and the man for being so patient and helpful and showing me new ways to navigate life without a debit card!!
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June 2023 by Lina P.
This bank is a nightmare! Come when you don't have anything else to do because you are going to have to wait forever.
