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January 2024 by Pamela Kay
Horrible customer service. They acted like they were doing me a favor answering my questions.
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September 2023 by Donna Windsor
Beautiful new Fall clothes, purple ? Awesome sale, will return soon.
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June 2023 by Katharine Craig
Elevated customer service, Elevated fashion, gorgeous fabrics and beautiful prints. My go-to for a work wardrobe or a sexy, sophisticated night on the town. Lisa is super helpful and should get a raise!
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October 2022 by Mona Elmar
Lisa is incredible! My luggage got lost on a trip to DC and I had to purchase an outfit stat for a special occasion. Lisa went ABOVE and BEYOND assisting me with my selection. Her attention to detail, attentiveness, and customer-centric demeanor is phenomenal. I will forever remember how special she made this trip to DC! Thank you Lisa!
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May 2022 by Louise Watts
Lovely clothes and I really liked the staff. They were smart and helpful.
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October 2021 by Maryann Mazza
I love this store went in this morning and the young lady and young man were so nice and helpful. I never buy dresses but I did today thank U both of love it?.
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October 2021 by Maryann M.
I loved this store and the young lady and man working this morning were so helpful, nice and not pushy at all. I'd go back again very nice clothing to dress up or down .
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May 2021 by Carrie Gabarée
Kylie, Kelly, Tia, Matthew and Brandy are a FANTASTIC team and I sincerely enjoy and appreciate their customer service. I also feel pike I'm shopping with friends and they are good shopping company! A little retail therapy has been helpful through the pandemic and I've been so happy they are the team at my local WHBM. Lots of awesome styles this year and by far and away my favorite store!!
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December 2020 by Hannah Rosen
I have never felt so uncomfortable and disrespected in a store. Kylie, the store manager, is rude, unprofessional, catty and fake. Do not take her at face value - she makes comments like "It's a mess in here" when you leave the dressing room and she does not get any sales from you, she judges women by calling people names as they shop, she has also said "find clothes that cover her arms" to make someone feel self conscious as they try things on. This girl clearly needs to find a new job because customer service is not her thing. I will never return to this store again.
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October 2020 by Freda Shelton
I love White House Black Market! It's a store that I use to frequent quite a bit when I was a lot smaller ?. Recently, I had the pleasure of browsing in the Annapolis location (great store in the middle of downtown Annapolis) and was pleasantly surprised to discover that they had plus sizes for us curvy women. I was so excited that I went on a shopping spree with all their fabulous selections. The customer service at both locations was superb! They went out their way to answers questions and bring me matching pieces. I was totally satisfied with the service, products, and locations being in the center of restaurants and activities.
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September 2020 by Pegah Y.
I LOVE the White House Black Market store in Old Town Alexandria, Virginia! Situated right on historic King Street, in the middle of a bunch of other shops and restaurants, this place is excellent! The customer service is second to none -- the people working here are always so polite, friendly, and helpful. They go out of their way to make you feel welcome and also to assist you in selecting the best outfits. I've had a terrible experience at another WHBM location (ahem, Bethesda), so it's always such a welcome relief to be treated well at the WHBM in Old Town Alexandria. I'm so fortunate to live within walking distance of this place now and I have visited often in the past and will visit often in the future as well. The store is very well-stocked and I recently visited for a really amazing sale ($10 for most of their jewelry items -- normally, each of those items is priced at $50+)! I'm a huge fan of this place and will certainly be back often!!
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August 2020 by Tracy I would like to do business with you Nelson
you guys need to go check that store out it is a wonderful store the best or you could ever want to walk into the close is nice the quality is nice it's an investment that you can pass on to one of your kids and nieces or your aunt or Mom or grandmother wonderful store you guys you ladies have to check it out I buy from the store or the time so you guys need to check it out wonderful ????????????????????
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March 2020 by kimberly harper
Loooovvve them!! I showed up 20 min before closing and I walked out 1.5 hrs later... with a beautiful dress, shoes, etc!! They were wonderful
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September 2019 by Deborah Lowe
Ladies:Great Customer Accommodation. The women here can make you look awesome! A few moments with them and they make you feel special! Dont miss this opportunity,You will be happy you did.
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August 2019 by Kim Goldsworthy
Love the clothes
