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November 2023 by Ray R.
My experience at the mechanic shop was highly disappointing. I went to the shop for a VA State Inspection. My service was awful as they mentioned that my tire had a CUT on the side and therefore my inspection was failed. That being said I had purchased the vehicle a day before from an actual Volvo Dealership and the tires were completely brand new. I am very disappointed to see a cut on the tire side wall. The service representative at the mechanic told me that the inspection would ONLY be passed if I purchase a new tire through them. Not only did I leave with a damage tire shortly after their service, but the overall quality of their customer service was very poor. The staff seemed indifferent to my concerns, and the inconvenience of dealing with a damaged tire right after their service left me thoroughly dissatisfied. I won't be returning.
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September 2023 by Jessica W.
I typically work with Hank or Shabaz. They provide discounts and are honest mechanics. They work with you to provide the best service to accommodate your needs.
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September 2023 by Marley H.
Got a coupon to get an oil change for $60 full synthetic which is a great deal. Made an appointment online the night before and went in the next morning. The guy at the desk (Hank) was super nice and helpful. Will definitely come back.
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September 2023 by MaKenzie Rupert
Great staff at Wiygul. Very welcoming as soon as you walk in. Clean and well maintained shop. Trevor, Hank and the other staff members were knowledgeable and I would trust them with my car over and over again. Thanks guys!
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September 2023 by Diana Nichols
Recently I have had many repairs needed for my car. Everything was taken care of quickly and professionally. Even when a part needed to be ordered it arrived faster than expected. I dealt with Shabaz for these repairs but every one who has worked here over the years has been wonderful. I have come to this shop for many years with different vehicles and always had a great experience. They also have been incredibly helpful and gone out of their way to accommodate me. Thank you!
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September 2023 by S Santiago
Hank, helped me get set up and took his time to help me with my concerns. It was a great experience starting from when I called in all the way to when I got picked up at home to pick up my car. My car had a few issues that were addressed and others that were brought to my attention after their inspection. I agreed on some of the needed repairs and they got it done in enough time for me to get off to work. Hands down one of the best experiences I have had at an auto shop. I will bring my car here from now on. Thank you so much Hank and team.
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August 2023 by Janette Shew
Shahbaz's customer service was excellent! Timely, polite, patient (I asked a lot of questions). I really like how the estimate comes over for review with a video of the issue and list of the work that they recommend getting done. It's very clear what I agree to and what I decline. Definitely will return. PS- it's worth comparing quotes and letting them know if you got a better quote.Services: A/C installation & repair
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August 2023 by Edson Brevett
Picked up a nail in my tire and took my car here after pumping it enough to drive there from home. Dropped off the car and less than an hour later they called to say it was ready to be picked up. Shahbaz Khan was my service advisor and I was really pleasantly surprised when he told me there would be no charge at all because it was such a simple repair. I really appreciated this kind of service and would recommend this location to anyone for any kind of service needs. Shahbaz and his colleagues were really engaging and friendly and made me feel very welcome there. I hope to never have car trouble but if I did this location would be my first choice!
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August 2023 by Madeline Clark
I've been twice now and all their employees have been great: they're straightforward about my car and explain things easily for me to understand. They also are transparent about their pricing and offer transportation to and from their garage. As long as I'm in the area, I'll definitely use them again!Service: Auto A/C recharge
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August 2023 by Lorna B
Rarely do I say 'I'm glad I got the flyer' but I really am I did this time and used it. I utilized their alignment service, that incidentally beat the price of our normal place so I thought I would give it a try. As soon as I opened the door, I was really impressed by the clean waiting room, friendly greeting & professionalism, especially by Trevor. To top it off, although they were running a bit behind they engaged a car service that brought me home so my day wasn't wasted in a waiting room! THAT was the icing on the cake and the difference maker.I was prepared for an upsell upon checkout, who isn't, but they only pointed out what needed to be addressed and that was a pleasant surprise. I will definitely be back...probably for tires as they price match even Costco! Much thanks!!!
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July 2023 by Veronica Koval
Truly the best place to go! Hank is the best and always makes sure to take great care of my car. I never feel pressure to do things and I truly love going to Wiygul
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July 2023 by Mandy Abbott
My husband and I have been using the Wiygul on Picket St for several years, and they have the best customer service! Hank is particularly great, but all of the guys are friendly, prompt, and go above and beyond to be helpful. Their pricing is fair, and unlike a lot of repair shops, they don’t try to talk you into unnecessary services. Highly recommend!
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July 2023 by Patty Spitnale
The folks at Wiygul are terrific. We used their concierge’s service. A technician came and picked up our vehicle, brought it back to the shop, completed the oil change, and return the vehicle promptly. They were even able to save us a little money by providing us with a coupon! We would highly recommend Wiygul automotive!Service: Oil change
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July 2023 by Kyle Auld
Outstanding service. They did a very thorough inspection in conjunction with my oil change which included pictures and descriptions of potential issues, far more thorough than a typical multi-point inspection. Shahbaz, our service advisor, was very helpful and explained everything to us in plain language. They also offer a complimentary shuttle or concierge service which is incredibly convenient.Services: Steering & suspension repair
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July 2023 by Abe Gutierrez
Good and fast service. Able to get oil change as I was being seen by the dentist. This “killing two birds with 1 stone”. Saved me 2 hours of time which equates to over $100.00 based off my salary. Plus the coupon saved me money as well.Service: Oil change
