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January 2025 by denise rowland
They treated me very awesome.
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December 2024 by Daniel Moon
12/13(24 atm broken, tellers have both lanes closed and it's after 9am
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July 2024 by James Brown
This bank didn't even know what a third party check was. Told us it was "against policy" to deposit a third party check. Customer service was awful. Have to drive 30 minutes away to another Truist who just assured me they have no issues depositing a third party check and confirmed that this branch clearly has no clue what a third party check is.
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February 2024 by Anne Allen
Older ATM but usually works well for after hours deposits.
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September 2023 by Mrs. Parker 2u
This worse customer service l ever dealt with. The staff at the Amelia location is very unfriendly. This my second time at this location and still couldn't get anyone to assist me. l went to the drive thru Monday and they were closed although they were suppose to open. Today no teller was at the window and no customer inside either. l called to complain to the bank manager and she was so unapologetic and had excuses on why no one could assist me. Well let's just l will not be going to this bank anymore. I should've just close my accounts and bank somewhere else that will appreciate my business.
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March 2023 by Jeremy Phan
I just deposit today same light she don’t like to talk or not as friendly well-1* I guess
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December 2019 by Zachary Martini
this Must be a training store because everyone there acts like it’s the first day on the job
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October 2019 by Monica Lopez
I would much rather go to another bank the only plus is this one is cheaper
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October 2019 by Theresa Hanes
They always snarl at me when I walk in and I’ve been missing money from my account
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October 2019 by Zachary Flame
I’ve went in there maybe 20 times and they still ask for my name, the mobile banking app is slow as a turtle in hibernation, and the branch manager is rude as the devil
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February 2018 by LJS Schwartz
Very disappointed with lack of loyalty to regular customers. Not helpful at all with taking care of my regular paycheck that I had been bringing in for several years now. We have switched to the branch in Blackstone, no problems there.
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January 2018 by Lonnie Schwartz
Very disappointed with lack of loyalty to regular customers. Not helpful at all with taking care of my regular paycheck that I had been bringing in for several years now. We have switched to the branch in Blackstone, no problems there.
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September 2016 by Amy Wingfield
Very disappointed in the customer service of a hometown bank. A local business needed change and they would not help them out because "they did not get their shipment of money in today and had to save what they had for their customers." Granted, I did call at the end of the day. Not sure how many customers would have gone without, with a shipment coming tomorrow.