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February 2024 by Imran Nazir
I am permanent costumer of this branch. I came here to exchange $100 bills looking for latest serial because, I am traveling to overseas usually they don't accept old serial. But the lady over the counter refused to exchange. And the money I widraw from the same location. Very disappointed
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December 2023 by Jahid Hasan
Recommended to go with 1 hour time. Always 1 person working at the counter. Bad ATM plus no cash deposit.….
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September 2023 by Dr. Jessi Wright
Mike the branch manager here helped me resolve a problem in 24 hours that no one else at TD corporate or other locations had been able to help me with for weeks. I was so impressed by his kindness and easy-going personality while helping me resolve my problem. He even followed up to make sure I was taken care of. Definitely check out this location for your banking needs, Mike you’re the best and I can’t thank you enough. You really care about your customers and have redeemed TD bank’s good reputation in my mind, when I was just about to give up!
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September 2023 by Mi Yeong Chin
This branch must be closedOnly 1ppl workingBad service wait wait
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August 2023 by Devon Ngo
customer service is trash. had problems with the ATM. tried to deposit my cash and errors kept popping up so i had to contact and wait 3 days for a forced deposit. i then tried to ask for help from the bank by the workers but just gave useless answers and just told me to call a number. i could get more help by a robot.
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August 2023 by lionking24 24
customer service is trash. had problems with the ATM. tried to deposit my cash and errors kept popping up so i had to contact and wait 3 days for a forced deposit. i then tried to ask for help from the bank by the workers but just gave useless answers and just told me to call a number. i could get more help by a robot.
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August 2023 by Muhammad Ali A.
TD Bank works best on Sundays. Natalia is a great banker and able to help on the spot with all my transactions.
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May 2023 by Mani Waiba
Worst service from the associate and so called supervisor. I believe is Huma by name. I will never visit this branch again.
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May 2023 by Phillip
Avoid this branch if possible... One of the ladies in front seemed lazy and was straight up unhelpful. You'd get better customer service at an ATM. I went to a different branch (Pinecrest Plaza) and my problem was solved right away! Crazy right?
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February 2023 by Chris C.
I went to TD Bank on Little River Turnpike, Annandale, VA February 2, 2023, to move money from my account into a different bank. I personally requested bank manager, Elena Lipenschi, not to renew my CDs over a year ago. She apparently did not follow those instructions. Therefore, I was charged a cancellation fee to close a renewed CD which I never requested. Ms Lipenschi remembered the request, but stated to me it wasn't in writing so therefore it did not have to be actioned. She closed one of the CDs, but I had two and had to pay a cancelation fee on the one she renewed. Interestingly, now the bank indicates that it was all interest earned or approximately 3 months. I am not able to tell what is really going on, as no record of the CD is online and the receipts doesn't reflect the charges. Is TD Bank hurting for money that bad that they have to cheat customers out of money? How is this even legal? Customers beware, these people will rip you off and they are incompetent.
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May 2022 by Washington Windsor
It is zero star, very unprofessional, cashier check from Bank of America should be processed ASAP but they don’t understand the meaning of cashier check at all. Very unprofessional and we give zero star. All corporations of Americans should stop business with this crazy and lazy bank.They are very bad for business corporations
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October 2021 by Poe Raynes
Lying thieves. They wait to charge you amounts you spent earlier in the week until later in the week when your account is low to out it under and make it negative. Terrible bank. If you're thinking about opening an account with these guys. Stop turn around and run away. Bottom line don't do it. They will mess your money all up.
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September 2021 by Mark Duffy
Horrible customer service. Made an appointment to open an account. The TD Assistant Manager was unclear about the business account products and how to link accounts with personal accounts. Kept me waiting and after 45 minutes, noticed an issue we could have rectified in 5 mins. Instead, said they "we are closing and come back another day."Do yourself a favor and do business with a bank that wants your business and will provide excellent customer service.Avoid this branch, inept and a TOTAL DISASTER!!
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November 2020 by Marie Mantho
There are going services l like this bank
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July 2020 by K Min
This is the best TD bank branch. Very reliable and responsive people work here in this branch. This is the only branch that you can call, ask questions, and get kind assistance - since there are some branches just put you on hold for 20min and never return a call.I also had such a pleasant banking experience with Luis. I made a short visit in the branch and met Luis, then he helped us many ways with contacting the corporate for our request and he even called us to give an update in few days. Thank you Luis and again this is the best TD!
