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July 2025 by Wink
My service is much better,switching to Verizon and the employees ateso helpful and nice. Where I had issues with a previous carrier,Verizon works perfectly. Come see them soon,I got a great deal👍
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June 2025 by Darlene Crews
Our Service person was very Sweet and knowledgeable. She helped me and my husband very much. Thank You!
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June 2025 by Jimmy jam
Very excellent service and the manager she was awesome
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May 2025 by Cynthia Ward
They were very Nice people and they helped me out alot with my Questions I am glad to be one of their costumer
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April 2025 by Caleb Tucker
I went here to upgrade my phone and had some trouble with verizon so i had to come back the next day, but jasmine was amazing to work with, she did absolutely everything she could to help me get everything worked out and was just as nice as she could be! highly recommend!
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July 2024 by Dave Williams
Helpful sales staff.
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June 2024 by Connie Toro
Last year we were helped by an excellent customer service rep. We needed to set up for international calls while away in Europe and he was wonderful. This year I waited 45 minutes and finally a rep asked if they could help me and when I told her I wanted to set up for international calling she told me I needed to call 611. No sorry for waiting so long and no maybe I can get things started for you. No help at all! Will never go to this office in Appomattox again!
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June 2024 by Madison Ogden
Jasmine was extremely helpful today. She has an amazing personality & was very patient with me. I loved our interaction & will absolutely be recommending her to others!
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February 2024 by Jade Pontious
I cannot Rave enough about this Verizon store. Rebecca is an absolute star, she was so helpful and professional. I definitely will be forever a return customer, I finally found my fit with a Verizon store! For the problem that was settled today this woman deserves a raise!!!! 10/10 would recommend!
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August 2023 by Sinclair Walker
They are never open . I've been there numerous of times at different times of the day and the door is always locked. Never opened when supposed to opened up in the mornings. I had to go all the way to Madison heights to get service which is at least 45 minutes away and I live in Appomattox. I don't see how they are still open since it seems like no one is ever working.
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October 2022 by Memphis
Lesson learned. Husband bought iPhone 13 at Russell at 5 weeks old phone would not charge. Russell would not support problem. They would not even call. Actually told us for us to call Apple and that " it's real simple." They sell phones but then they are DONE with you. It took me 2 days to resolve by calling Apple, which we are done with also.Thank you Best Buy! Our phones will only be bought there at Best Buy.
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October 2022 by Lisa Wood
Lesson learned. Husband bought iPhone 13 at Russell at 5 weeks old phone would not charge. Russell would not support problem. They would not even call. Actually told us for us to call Apple and that " it's real simple." They sell phones but then they are DONE with you. It took me 2 days to resolve by calling Apple, which we are done with also.Thank you Best Buy! Our phones will only be bought there at Best Buy.
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October 2022 by Catherine
Came in to buy a new phone and watch, got treated like a piece of dirt. Had to walk out after the gentleman got rude. I didn't know my zip code right away. ?♀️
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August 2022 by Lynn Goss
I always get great service & the agents are very knowledgeable.
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August 2022 by Monica Coleman
Cole was extremely professional and provided excellent customer service!
