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October 2023 by D J
Growing up in New York there was a mom and pop store in the neighborhood, the owner would generally charge whatever, but in most cases it was more than the item should have cost, we had a nickname for him it was “Jake the Gyper”.Recently shopping at this 7-11 (STORE# 33679 located at 3000 N. Washington Blvd Arlington, Virginia 22201) brought back memories of that store, sorry to say not good memories. In this day and age when everyone is in a hurry to get in and get out of store, there are timeswhen you overlook things. I recently purchased 2 Toblerone candy bars and when I got to the register I was charged 7.25,I was in a hurry so really didn’t think much about it, then on Friday October 13th 2023 I purchased 2 Toblerones and this time I checked the price on the shelf andit said 2.99, but the total again came to 7.25, I mentioned something to the person behind the counter, but I have to be honest he was speaking so fast and his English was heavily accented, so I just paid and left. The next day I came prepared with phone in hand ready to takepictures to make sure I am seeing things correctly, (to be honest I am 60 years old, and when it comes to reading I do need glasses I was not wearing them at this time) the picture I took clearly shows the price as 2.99, but in the small print above the price on the sticker it said M&M’swhich are below, so I thought maybe the Toblerone price was above it, so I actually went back and took more pictures and nowhere is the price of the Toblerone (which by should be listed at 3.59). In checking my credit card transactions I can see this going back to sometime last month.While I understand that mistakes can happen, it’s essential for 7-11 and it’s employees to be more diligent about updating prices and ensuring they match what’s displayed. In looking at reviews on Google I have notices another customer (Rhonda R)has had a similar problem with their price display. I hope steps are taken to address this issue and ensures that us customers don’t encounter such problems in the future. Given this unfortunate experience if I do shop at 7-11 I will be more cautious, or I may just shopother stores like Giants, Safeway and CVS, because I know as a fact that if the price is displayed is not what you pay they will compensate you either with the difference or the item for free. Jake lives.UPDATE: Received an email from the manager and it stated, quote: "Hi, my name is Abdul Waheed and I am a manager of the 7-11 at 3000 Washington Blvd, Arlington, VA. In the whole confectionary section, one singular candy price had changed out of all the candy in that section, which was the Tobbler One." unquote. I wish I had such luck with the lottery. I responded " if it was just one singular candy price, then why has it taken weeks for your employees to change it. Just so you know, you are not alone, The 7-Eleven on North Glebe at 2nd Street, and the 7-Eleven on Carlin Springs Rd at 50 are doing the same thing. If you know the managers at those stores you may want to let them know." . I will have to say as of today the price on the Toblerone (check spelling) is correct.
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May 2023 by Rhonda R
I like this location because it is convenient for me. I was not happy yesterday as an employee overcharged me for two of 5 items I purchased. Check the prices. Make sure they add up on your receipt. Some people are not honest. I gave a 3 star rating because everyone else is kind, honest, and helpful.
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September 2022 by I A
Mismarked prices and receipt printer does not work
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September 2022 by Abdul Waheed
Great store employees always helpful lots of options
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May 2022 by 7
This 7-11 is really good! My experience here just blew me right away. I enjoy all the snacks there that are easily accessible. The store is really clean and organized! Recommend this 7-11 if you need a quick snack or quick drink.
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May 2022 by hannan
Lovely employees help me out when every I need help. I am a regular customer and I love the store.
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February 2022 by Mrrihnoo
The guy called Salomon is really rude
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September 2021 by James Crutchfield
I find the app confusing, with its two bar codes, the clerk will scan , seems like everything is okay, but after a push the clerk is sometimes unsure what to do because the sell did not proceed, and i must resort to paying separating from the app, (even though the app balance sufficient) to use my credit card. frustrating for all: the staff, me and people in line behind me.
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July 2021 by John S.
A pretty small and average 7 eleven that qualifies for 3 stars. They don't have the 79 cent big gulp deal for 7 eleven reward members like other locations but they do have a $1 slurpee deal. However, I'm giving it an extra star because it has a hand sanitizer dispenser on the exterior of the front door. Furthermore, the toppings bar was great. Unlike many other 7 elevens that have reduced the selections of their topping bar, the topping bar at this location had the full selection of pickles, salsa, tomatoes, jalapenos, etc. Finally, although they didn't have napkins, the staff member gave me paper towels when I asked if they had napkins.
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March 2021 by Morgan Lerner
Great staff, always helpful and accommodating!
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February 2020 by Lezlie Woods
bad bad bad. Sales person argue with a customer this morning because the sales person would not allow the customer to use his app to get a 1$ cup of coffee. I want to back.. horrible
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September 2019 by E
At ~8:45 on Sunday, Sept 1st, I took items to the register to buy. When your cashier couldn't get it to ring up, he physically assaulted me, grabbed the other items out of my arms, and then tried to charge me double what the items cost. All this is on your video, and there were four witnesses. Can you PLEASE hire ppl who aren't on drugs??
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August 2018 by Xavier L.
I went by there and today hoping to get the two pizza slice special, and I noticed there wasn't any pizza on display. I asked the Cashier if they had or were planning on having pizza, he mumbled 'no' and walked away. I then proceeded to purchase a bottled water. There was a Customer in front of me at the register who apparently became distracted with something else and did not complete her transaction. The Cashier was waiting for her, as she continued to talk to another person for what seemed like several minutes. I stood there waiting patiently for as long as I could, before finally I asked the Cashier if I could go ahead and pay for the water. He said 'not yet, need to finish with the Customer in front of you'. The lady in front didn't seem like she was going to stop the conversation with the other person, or finish her transaction to pay for her stuff. Still the Cashier did not budge and offered no excuse for the woman or some kind of time estimation for me. Finally minutes later, u was able to pay, and the Cashier didn't say two words, no thank you, no have a good day, Nothing! I walked out of the store irritated.
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May 2018 by Fernando Chavarria
Bud people they sold me a give car but at the time I want to activate the car doesn't have money they stole my $25
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June 2017 by Theresa B.
Completely average and non-descript 7/11. I came in to buy cigarettes (I don't normally smoke anymore, but this has been a tough week.) Service was gruff, but prices seemed good. Again, I don't buy cigarettes very often at all anymore, but from what I remember, $6 and change seems pretty low. No problems here. I'm sure I'll be back since it's right across from my new office.
