August 2023 by Google user
I cannot be more pleased with these people. A Cleaning Service makes it as easy as sending a text to communicate with the company and payment is just as convenient. Each member of the crew has done an excellent job—we get the same level of excellence from each of them. They are quick, efficient, yet thorough and know how to work around you. I have appreciated their flexibility in scheduling as sometimes we need to move the appointment due to the nature of our own work. A simple text handles it. You can actually see the results of their work each time they clean! The best company we have ever used!
May 2023 by Ron Lorentzen
My previous cleaners discontinued their services in DC, and a friend recommended that I try A Cleaning Service. I have had no regrets. They are friendly, flexible, responsive, affordable and dedicated to providing an outstanding service. Even my cats have come to see them as family! ☺️
May 2023 by Edward O.
Well her reviews are good but BEWARE, if you don't commit to bi-weekly service, she will cancel her crew before they have made their first visit. True story. I never met Beatriz. I have never met her cleaning crew. They were scheduled to arrive at my condo at nine tomorrow. Today, I was asked to commit to bi-weekly service which I did. It is not easy to get decent or above average cleaning. But I made the mistake of adding a caveat to my commitment to bi-weekly service. I said my intent was to keep her team coming every two weeks but their performance might influence that decision. Well, A-Cleaning Service, Beatriz, does not give the benefit of the doubt to the new client. She simply said she canceled and would not send the crew she had promised. Obviously she does not lack for clients and can afford to be picky. Still I wish she had had a strong confidence in her team's ability to do a good job. Instead she pulled the plug on me and it was all over before it began. Not a good feeling. On the other hand I questioned why Beatriz never visited my unit, told me only that a new crew would come tomorrow at 9:00a.m I was not sure what to expect. She told me she would not be coming to make introductions of her crew to me or to inspect the property. And she added they speak Portuguese but can communicate with basic English. Somehow that customer feeling was absent. It appears clients are a dime a dozen and she can pick and choose. Which she did. Tomorrow my condo will NOT be cleaned by A Cleaning Service. Queasy feeling!!.
April 2023 by E. McKinney
Marybel & Blanca are friendly, thorough and prompt - just lovely to work with! Whenever an issue has come up, scheduling or otherwise, they are flexible and understanding too. Highly recommend working with A Cleaning Service!
February 2023 by Hannah Daniel
Beatriz and her crew always do an excellent job cleaning our space. They are friendly, responsible, and responsive to our needs and schedule.
February 2023 by Susan Simpson
Team were reliable and did thorough job! Worked with the service for 8+ years! Sorry to have to cancel but we are moving out of the area!
December 2022 by Wizzy Liz
I've been a client for almost 10 years. A Cleaning Service is outstanding. The cleaning crew is thorough, efficient, trustworthy and reliable. Whenever there was a small issue (and after so many years it's bound to happen) it is quickly resolved. I can't recommend them highly enough.
June 2022 by Rebecca Krauss
Great value, responsive, reliable house cleaners! We have worked with Beatriz and her team in multiple homes over several years and been consistently impressed with their reliability, prices, and flexibility. Thank you!!
June 2022 by Tony Solomita
Beatriz and her crew has been cleaning my house for about 10 years now, first at our townhouse in Fairfax and now at our single family home in Oakton. Beatriz has always been responsive and the crew has always done a fantastic job.
June 2022 by Ed Ames
A Cleaning Service has been cleaning our home for several years now. We took a break because of COVID, but now a cleaning crew comes again once every other week. Thank goodness! The weekends are once again a bit more relaxing and less stressful knowing that cleaning the house doesn’t need to be our priority. We have the same team coming all the time so they know what to do, how, and leave our home smelling freshly clean. What a great feeling it is to see a clean house after a long work day! Thank you A Cleaning Service for all you do and at a great price!
June 2022 by Richard B
We have been with A Cleaning Service for more years than I can remember ... at least 15 years. First, in our condo in DC; now in our house in MD. Much of the time it was with the same crew. So new people coming in and out has not been a problem. We discontinued service during the pandemic but it has been a relief to have recently restarted it. It is a different crew than we had before. But regardless of the crew, the service has always been reliable and friendly. I don't think there was ever a time they missed an appointment. And when we have had to reschedule, they have been accommodating to our schedule. Most of the time when they come we are not even home. Yet, we have NEVER had an issue with anything going missing so I don't have to give that a second thought. In fact, they sometimes find change under the couch cushions and leave it where we will find it. While they use some of our supplies like rags, that is at OUR request to prevent cross-contamination between clients. If we had not been completely satisfied we never would have stayed with them so long!
June 2022 by Ariel
ACS is a consistent and great cleaning company! Their crew arrives on time and they're reliable every time for anything cleaning related. I've worked with them for over a year and haven't had any issues. They use a 2 person crew for a 4 story building and get the job done well and on time.
June 2022 by Cindy Malone
A Cleaning Service has cleaned my home on a weekly or bi-weekly basis for the last 4 years. I am very happy with the service. The crew is reliable, efficient, thorough, pleasant, and trustworthy. The price is reasonable and the experience is superior to other cleaning services I have used in the past. When I have needed to make occasional adjustments to the schedule, the team has been accommodating. I also hired them for two move-out deep cleans and was very happy with the results. I highly recommend!
June 2022 by Joe Russell
I have been with them for years, over the course of two apartments, and am totally satisfied with the quality of their work. A Cleaning Service is thorough, hard working, trustworthy, flexible and responsive. A great value. Highly recommended.
June 2022 by Steve Lawlor
I have been using A Cleaning Service consistently for over 20 years for my personal residence as well as at a multifamily building we owned. The tenure of service speaks for itself but beyond the care and reliability are the people who are the face of the company...the cleaners. They have been as remarkably warm and courteous as they have been hard working and thorough. Beatriz, the owner, runs a well oiled and compassionate organization and is very responsive to any questions or concerns that come up. Over the years we have had different crews but each has been a variation on the same theme of great. I would recommend A Cleaning without reservation for home or businesses.