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January 2026 by Phillip Robinson
Best dealer in the city
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January 2026 by Sam Lewis
The experience dealing with Gio was super easy, he mad the car buying experience as easy as he possibly could. Would definitely recommend buying a vehicle from him.
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January 2026 by Jeff Turco
Drove nearly 2 hours to buy a truck that was “cosmetically perfect, and in perfect running condition.” The engine has a lifter knock, the entire passenger rocker panel is pushed/dented in, paint chipping off the bumper and under the hood, no spare tire, wiper blades were shot, and the guy had no idea when its last oil change was. After reading these reviews, I’m really glad I decided to walk away.
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January 2026 by phillip gilyard
Georgio made the car buy experience easy simple. Great hospitality. In the photo you got me and Julius another colleague that help out during my visit.
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January 2026 by Elijah Waters
I’ll change my review depending on how the situation is handled but I called them a week before my temporary tags and registration ended because I didn’t have the title yet. They told me I should receive my title in the mail soon but if not they’ll reach back out to extend the registration to 60 days.
Three days pass after the registration is dead and I still haven’t heard anything. I finally get in touch with them and I am told for the first time (33 days after purchase) that there’s an issue with the title but they’ll mail me another temporary tag in the meantime.
Honestly the buying experience was great but I’m very disappointed right now. I hope this is able to be resolved in a timely manner because I need to be able to legally drive my car in the meantime. I already have to figure out what to do while I wait for the new tags because I can’t drive my car.
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January 2026 by Tabatha Barros-Devine
Very knowledgeable staff with great expertise on their inventory, I can say nothing but great things about this cookoany
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January 2026 by Nicole W
Edit to Review-
From 5 stars to 1 Star. DO NOT BUY from dealership. I purchased my car in cash on November 2025 temp tags expired December 2025. Currently have a vehicle that I can not register or drive. The dealership after several follow ups has been dodging me and this has been a very unpleasant experience.
Shout out to AR for a wonderful experience!! Will be my go to auto dealership in the future. Customer service was AMAMZING, thanks for being great.
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January 2026 by Will Leaman
I traveled 4.5 hours away amd paid 18,000$. They were nice and kept up witH their vehicles, or so i thought. I had FOUNd the headlights were not working. I had called ar and he never got back to me. I have been ghosted and ignored.The problem is how they handle post sales. If there is an issue with something like headlights, it has to be fixed because you cant sell something that doesnt have working headlights. The photo looks like it is working, but it is the after market headlight assembly that is glowing not the headlight. Would I come back to them? Maybe if I bring my own mechanic to look at the vehicles. They have ghosted me stopped replying and so I have had to contact state police since they inspected it it and passed it when it should have failed. DO NOT COME HERE AND BUY ANYTHING,. Update: after the manager read this instead of reaching out or anything to help after I have spent well over 500$ to get new bulbs and wiring (the wiring that was in their when my mechanic went to do the swap almost caught the engine bay on fire) the attached photo below is his response. To call me greedy and to insult me. Mind you kbb on the truck is 11,500$ I paid well over 18,000. If you are paying 18,000$ for a truck you expect it to be in perfect mechanical order and for everything to work. When it doesnt yeah, people will be annoyed after spending almost 20k and having to within 3 weeks spend more money to get parts working. Call me greedy call me whatever, but i know when i buy a vehicle, I expect it to not have any mechanical issues what so ever. Update2 1/6/2025 at this point I still haven't received tags or registration and and my temps are expired.
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December 2025 by Beautifulbutterfly Marsha
Let me say that AR provided excellent customer service during my purchasing process. He was very knowledgeable about the vehicle and took the time to show me many of its features. The entire staff was friendly. AR ensured me that everything would be done in a timely manner which I truly respect. Customer service is very important to me so I must say expectations were met
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December 2025 by Vani Racharla
We bought an amazing audi!
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December 2025 by Isabel Robles
Went to AAG looking for a used car. AR was extremely helpful throughout the process and helped me get a great deal!
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December 2025 by Argo Contractors
Great experience with JP and Erica
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December 2025 by Liu Xinzhuo
We drove two hours to Arlington Auto Shop to purchase their 2017 Ford Fusion, and even arranged a pre-purchase inspection (PPI) in advance. Unfortunately, the inspection revealed some serious and potentially dangerous issues with the car.
Sam was professional and kind throughout the process. He acknowledged the problems, promised that everything would be fully repaired, and even offered us a very reasonable discount to make things right. Based on his assurances, we were willing to move forward.
However, another person (whose name we were never given) stepped in and completely rejected Sam’s proposal, voided the promises that had already been made, and changed the terms. Although we eventually agreed to this new proposal as well, this person then stopped responding to all of our messages entirely. We were simply ghosted, with no explanation or follow-up.
This experience shows a clear lack of responsibility, poor internal communication, and extremely chaotic management. Promises are made and then casually taken back, and customers are left without any response. It’s honestly not surprising that their Google rating is below 4 stars.
This business lacks integrity and accountability. I would strongly advise others to be very cautious before trusting Arlington Auto Shop with their time or money.
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December 2025 by Will Stepp
I was in and out with a car and a good deal in an hour and a half including the test drive ! AR is a straight forward honest guy, if he didnt know the answer to a question about the car he didnt bullshit me he let me know, which i can definitely appreciate! He was respectful and diligent, ill definitely be back for my next purchase, or maybe the tuesday tacos he offered me lol.
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December 2025 by Ava Gillette
The experience was great overall. AR did a good job… He had good communication, patience, and honesty. Everyone there was polite and helpful. Love my Audi.
